Episode Transcript
Transcripts are displayed as originally observed. Some content, including advertisements may have changed.
Use Ctrl + F to search
0:01
Afro Tech Executive is our multi
0:03
city series which empowers corporate
0:06
executives, investors, and tech moguls.
0:08
And we kick off our twenty twenty three series
0:10
with a trip to Seattle, Washington March
0:12
thirtieth. We're in the city discussing artificial
0:15
intelligence with Jessica Matthews,
0:17
founder of Uncharted. Be in the house with us
0:19
this year for an Afrotech Executive events.
0:22
Experienced dot afrotech dot com to
0:24
learn more. I'm
0:27
Will Lucas, missus Black Tech, Green
0:29
Money. I'm going to introduce
0:32
you to some of the biggest names, some of the brightest
0:34
minds and brilliant ideas. If you're
0:36
black and building or simply using Texas Security,
0:38
you bag this podcast is for you. Drew
0:45
Hansen is an award winning designer, entrepreneur,
0:48
and founder currently working on cannabis related
0:51
technologies. His undergraduate
0:53
in engineering physics from a university is Saskatchewan
0:56
and he's got a massive industrial design
0:58
from Italy. Balances the requirements
1:01
that both feels naturally in any design
1:03
strategy. So I ask them, our
1:05
designer's naturally good at design,
1:07
Like is this something you can be born with? Or
1:09
it's good and inspire design a concept
1:12
that can be taught in school.
1:13
There's some parts of design that education helps.
1:16
I think, you know, I create
1:19
a lot of things, but I don't call myself an artist.
1:21
And I do that I don't know because
1:23
I don't have a lot of as much maybe faith in my
1:25
art creations as I do my engineering creations.
1:27
And I can't hinge my identity on it. But
1:30
when it comes to design, the difference
1:32
between art and design is functionality. It has
1:34
a purpose, It serves humans somehow in
1:38
its methodology of its creation. And
1:40
to that point, education helps
1:43
the size of the basket of tools you have to
1:45
reach to to be able to create. But
1:48
there's great creators who have it, and there's great to sorry,
1:50
there's great designers who have it, and there's great designers who
1:53
don't. But you'll be more prone
1:55
to I suppose, making
1:57
a mistake or doing some exposure things like
1:59
that, just because
2:01
you wouldn't have certain experiences that
2:04
maybe would have stopped that.
2:05
It's so interesting that you said you don't
2:07
call yourself an artist in that way, and
2:10
it would seem to me that, well,
2:13
let me translate that for how I heard it, and then maybe
2:16
you can clarify what you actually mean
2:18
by that. So how I hear that is
2:21
you're less inclined to reach
2:24
and to go
2:27
completely left field or
2:30
just give a whole new perspective
2:32
to how something could be presented to the world.
2:35
And maybe you don't mean that. So I'm looking for clarity.
2:39
When I say my
2:41
art, I feel like if I was to just restart
2:44
the conversation with that being the subject, I
2:46
feel like my art is the digital hardware
2:49
creations I make with the zeros and
2:51
the ones and the software, and how that's done,
2:54
and the designs themselves and
2:56
how they come out. I can fairly
2:58
honestly say from all the hard where pieces
3:00
I've gone that've created that have made
3:02
it into mass production in the world, nothing
3:05
really looked like them before, nothing really operated
3:07
like them before. There's some part of them
3:09
there that there's a lighting design
3:12
that you know, there's some real heart and
3:14
soul in And I think maybe that's
3:16
what I could call my art. But in the
3:18
sense of how the TikTok world
3:20
sees art, which is I can create
3:23
this piece and sell it for this much money
3:25
and I live off of that, you know
3:28
that definition of art, I
3:30
guess I would say I have a hard time of
3:32
saying I am one of.
3:33
Those you know, yeah, yeah,
3:36
I mean, I'm glad you said that, because I wanted
3:38
to talk to you about how how you balance
3:41
the desire to create something special
3:44
with what the business needs and what
3:46
the consumer needs and what the business needs to make
3:48
sense, Like, how do you balance those things?
3:50
It's an interesting question. It
3:53
has to do with whether or not the products you
3:55
create you consume, because
3:59
what I've learned is
4:02
it's obviously a lot easier to create something
4:04
that you consume because you have certain insights
4:06
that don't exist if you're outside
4:08
of the demographic pool of what who actually utilizes
4:11
your product. And it's okay to create
4:13
that way, but it's a hell of a lot harder, and
4:15
it's a hell of a lot harder to be
4:19
not just on demographic, but
4:21
to ensure that you're timing for
4:24
when you're making this thing is also accurate.
4:28
And when I talked to that, I guess my
4:30
own personal experience is, well,
4:33
I my background in life is I wanted
4:35
to design racing technology for Formula
4:37
one, and then I pursued this long, you
4:40
know, passionate journey for that, and
4:42
along the way there was there was
4:44
some great wins, but I
4:47
think at the core of it
4:49
it was a bit it was a bit different.
4:51
So let me reset. I just I lost my
4:53
train of thought as to why I brought that point up.
4:56
Now this is good, this is super good. I'm really
4:58
interested.
4:58
Okay, so let's reset asking the ques and again, just you
5:00
can have it reframed. Yeah.
5:01
So I was interested in how you balance the
5:04
consumer needs and what the consumer wants versus
5:06
actually what the business needs.
5:09
So but you always are
5:12
trying to make something that the business needs.
5:14
If you're making it under your business umbrella, that's
5:17
kind of the starting point for the conversation. But
5:20
how you craft that solution and what you craft and
5:22
why you craft it still can have different
5:24
answers. And when
5:27
I was talking about having insights versus
5:29
not having insights right now, so I
5:31
always My parent company is twenty
5:33
two b in my product design studio, and
5:36
from there we focused on things at the intersection
5:38
of art and technology and art and design. But
5:42
when we first created something, I want to
5:44
create things that help people. And the
5:46
first thing we created was seem Technique. You
5:49
know, in that company, we created
5:51
a personal safety IoT platform. It had
5:53
a mobile application that an Uber
5:56
driver or anybody work by themselves
5:58
could use to share not just where
6:00
they are. Because I felt like that was easy,
6:02
that was done, that was accessible. That's just by my friends.
6:05
But if you you know, used by my friends, or you
6:07
send up that red flag that you're in danger once
6:10
or twice, that kind of a system doesn't really have much
6:12
usage. So what we're talking about is
6:14
how do you share your current
6:16
state with context? And that's
6:19
where I felt there could be an advancement in that area.
6:21
And so you know, we created
6:23
an app that allowed you to share what you see, what you hear,
6:25
and where you are synchronized to your
6:27
GPS data live stream to five people,
6:31
and it had a good application for Uber drivers. Then
6:34
we extended that to we've
6:38
expanded that to loan workers, targeted
6:41
degmographic of people who just work by themselves and might
6:43
need access to such technology. But
6:45
we really landed on a good home with realtors
6:48
and people doing open homes. For example. Now
6:51
I am not a realtor, I'm not somebody doing an
6:53
open home, and in this situation, I
6:55
don't have certain insights, but we
6:57
went ahead because I was very
6:59
certain that the product we were creating was needed,
7:02
was something that was valuable and I
7:04
still do this day contend that, you know, we
7:08
and then we created a wearable device
7:10
called the Lotus that had a built in microphone
7:12
and speaker, but it also synchronized to
7:15
your SERI or Google Assistant. And this is like six
7:17
seven years ago right now, So it was like on
7:19
the cusp of when Google introduced this technology.
7:21
We were at cees on that launch here with them, and
7:25
you know, I guess the point I'm trying to
7:27
make is when I was in that company,
7:30
we were basically trying to sell do you feel
7:32
safe? And you
7:34
know, to the point about
7:38
doing something and selling it and having those insights.
7:40
I've been consuming cannabis my whole life for medicinal
7:42
purposes, and on top of that, I've
7:45
been creating technology my whole life. So
7:47
when it comes to now having a cannabis
7:49
technology company where our goal is to
7:51
become, say the dis in of the industry, it's not just
7:54
to have a vappen. It's
7:56
a lot easier to create products
7:58
that are on target push forward
8:01
the business versus even
8:03
if they're on my personal agenda. As
8:06
I guess the point to bring it all the way back to the question.
8:09
Yeah, yeah, And I'm
8:12
interested in your take on It's one
8:14
thing to say, you know,
8:16
you you pushed for because you believe that, you
8:18
know it was needed in the marketplace. It's
8:20
one thing for people to want what you have.
8:23
It's another thing that they're willing to pay for
8:25
it. How do you you know balance?
8:28
How did you know that they would pay for this?
8:31
Because we we had people that paid us, and
8:34
you know, when we when we made
8:36
the when
8:39
we made the device itself,
8:41
we actually showed up to cees at various
8:43
points in the year, at various points in the product
8:45
cycle, to effectively
8:48
ascertained from our initial prototypes, was
8:51
there market for this not only
8:54
just in user base, but was there a market for this
8:56
in retail distribution buyers
8:58
around the world, you know, And
9:02
the all the signs said yeah. Every time we had
9:04
to go through some form of research, the markets said
9:06
yes. And we ended up getting into best Buy. You
9:08
know, we ended up almost being acquired
9:11
by a company whose name
9:13
I probably shouldn't say, so I won't, but we you
9:15
know, we were we were right there. And
9:19
but I think the thing in business that's interesting is you
9:21
missed by a bit, You missed by a Matt doesn't matter. You
9:24
miss you miss, you know, And so
9:27
a lot of that for me, whether it was timing, whether
9:29
it was other stuff, it pushes
9:31
you to really try and consider why it
9:34
was that the business didn't get where
9:36
the business needed to go, even if
9:38
I thought I was satisfying those personal
9:41
This is what this does need to be for me to
9:43
go to sleep at night. You know.
9:45
My next question, I'm going to tee this up in a specific
9:47
way because I was in a Ikea some years
9:50
ago and I saw this poster that they had
9:52
on the wall and there it was
9:54
about their design and pricing, and
9:56
it was talking about they decide what
9:59
something was cost first, and then
10:01
the cost of it will dictate
10:04
how they produce it. So they're
10:06
going to make a chair, and they're going to
10:08
make a twenty four dollar chair, and therefore
10:11
it has to be produced a certain way. And
10:14
so getting to the point my question is
10:16
sometimes things fail, not because they're not needed
10:19
in the marketplace, not that because there's no demand,
10:21
but the price you know of it just doesn't
10:23
make sense. And so you could have decided
10:26
to instead of making it with some sort
10:28
of plastic, making it with a different type of plastic,
10:31
therefore the price, you know, can come down.
10:33
So how do you know which
10:36
levers to pull when you know that there's a need in
10:38
the marketplace, you know there's some desire in the marketplace,
10:40
How do you know which
10:43
levers decide whether this thing
10:45
will be successful or not.
10:48
There's as much market research
10:50
as you can do. But you know, I
10:53
hate making this quote because I know it's just such
10:55
an overused quote. But somebody
10:58
likes Steve jobs are the best. Like, people don't really
11:00
know what they want, right, And so if I'm
11:02
gonna sit there and try and market test,
11:04
and I'm gonna say, I know I can sell
11:06
a twenty dollars version of X. Okay,
11:10
that makes perfect sense. We can go and we can
11:12
try and create a twenty dollars version of X,
11:14
and we'll go forward and we'll
11:17
do that. And that is a that is a way
11:19
that a lot of companies, sorry,
11:21
let me just turn it out. That is a way that a lot of companies
11:24
operate. However, most
11:27
of those companies didn't make the iPhone.
11:30
Most of those companies aren't the chat ChiPT
11:33
you know. And so yeah,
11:36
there's a whole lot of like zoom
11:39
boxes that we can sell for twenty bucks
11:41
or whatever it might be, or you know, but
11:45
there's there's something to be said about
11:48
combining as
11:50
much as you can know with
11:53
some thing that has
11:56
insights in something, and
11:59
then just in two suitively understanding
12:01
this is a cliff, a cliff that's worth
12:03
at least looking over, you know. And
12:06
at the end of the day, it's almost like when
12:09
it comes to creating product, creating companies
12:12
or anything of that nature. You know,
12:14
when a lot of people ask when do
12:16
you think it's perfect? When do you think it's finished? There is
12:18
no there is no There is no perfect there
12:21
is It's good enough to go out and I'm
12:23
comfortable that it's going to deliver on
12:25
its experience. And I think maybe
12:27
bringing it back to a fundamental difference between
12:29
art and design, design does have a
12:31
point where it's supposed to deliver on a
12:34
promise, and at that
12:36
point in time, I can be more
12:38
relaxed about the visual cues of something or
12:40
the aesthetic component of something, which is only
12:42
one part of that thing.
12:44
You know.
12:45
Yeah, Oh, I was just watching you answer
12:47
that, and you made me think about how just
12:50
having the design is probably not enough. You
12:52
got to be able to communicate the whys
12:54
and the hows and the reasoning behind. Have
12:57
you experienced, perhaps
13:01
you know, a counterpart or even a classmate,
13:03
somebody who had remarkable things but couldn't
13:05
communicate it therefore couldn't find success,
13:09
or just aware of the concept and
13:11
what happens there that could
13:14
allow those people to find better success being
13:16
able to communicate versus just having great
13:20
notes and great designs on a sketch
13:22
pad.
13:24
Yeah. I think there's like two levels to
13:26
that question. On the first level,
13:28
you have communication
13:31
of your own ideas, right, and the ability
13:34
to work within your team, the
13:36
ability to show somebody, I thought, the ability
13:38
to do whatever. And you
13:41
know, for me transitioning from an engineer
13:44
to a designer because my undergraduate's engineering physics.
13:47
I then did a whole bunch of motorsports stuff. I
13:49
did a data acquisition internship
13:52
in Indianapolis. But when
13:54
I was in Italy and
13:56
I was shifting over to becoming a designer, and
13:58
I was just trying to be humble and say, I don't know if about
14:01
you know, like, I
14:03
was just really trying to see
14:06
the difference.
14:06
And I think.
14:10
I think somebody who can't
14:13
communicate their simple ideas to their team
14:16
that's one problem. That's something you can learn. And
14:19
you know, my mentor
14:21
in Italy, Alberto Fraser, he
14:23
said, I'll teach you three things. One how to draw because
14:26
you can't draw, and he used a lot more expeditive
14:28
language than that too. How to think like
14:30
a designer and not an engineer because they're fundamentally
14:33
different. And three quality of life. And that's another
14:35
conversation. But on the subject
14:37
of drawing, you know,
14:39
there is a book called Learning
14:41
to Draw with the Right Side of the Brain, and it's
14:44
a fantastic, fundamental book that if
14:46
you go through their exercises, it
14:48
is undeniable that you will be able to draw at the end
14:50
of it. I absolutely guarantee it. And so
14:53
it basically rewires your brain from
14:55
seeing the world with the left side, where you're analyzing
14:59
shape system and patterns. You know, when you
15:01
were a kid, if somebody asked you to draw
15:03
an eye, you weren't going to do the half
15:05
circle with the other half circle. But now
15:07
as an adult, almost every single adult
15:10
will draw an eye as that because they've been
15:12
trained on that as the symbol for that. But
15:14
if you were a child and you said draw that eye, they
15:16
would actually just try to draw the contours as
15:18
they saw it, and that's the fundamental
15:21
difference, is just learning to draw it as you see it
15:23
versus how you think about it. And once
15:25
you kind of free yourself from that shackle, you
15:27
know, communication abilities at
15:30
least quick sketch ones become more
15:32
proficient. So on that first level,
15:35
i'd say that's the answer to that question of
15:37
if somebody was lacking
15:39
a communication ability, it would definitely
15:42
affect their ability to communicate because the
15:45
beauty is in the details. And you
15:48
know, one time I was working on a hangar
15:50
designed for Valentino with my mentor.
15:52
It was his client, not mine, and he
15:55
sat there and we printed out what we
15:57
did from the digital files. But then he just sit there with
15:59
a pencil and went over it like forty fifty
16:01
sixty times until he was like, nah,
16:04
that's the curve. And so there's
16:06
a small part of just knowing the
16:08
fundamental tools that helps you really
16:10
master those digital ones, even if you are the
16:13
more advanced students who thinks you're great at communication.
16:16
And then I would say the second level to that answer is
16:19
me, I am terrible at communicating in certain
16:22
regards. I am horrible at posting on social
16:24
media, and when you don't
16:28
show the world what you're creating, and the only
16:30
mediums that the world accepts these days, nobody
16:32
knows who you are what you create, And so you
16:36
know, I am
16:38
the poster child for I
16:41
never really wanted to be famous. I just wanted to make
16:43
things that help people. But in today's
16:45
world, when the things you create other
16:47
people now depend on and livelihoods
16:50
start to depend on, you
16:52
kind of have to let go of the original
16:54
reasonings and learn some new communication
16:56
tools, because I guess that would be what you're hampering.
17:00
What inspired you to use your
17:03
talents in the cannabis industry.
17:05
I we were
17:08
coming out of seeing Technic, which is that personal
17:10
Safety at Platform had
17:13
one hundred thousand dollars left. I had just burned quite
17:15
a significant chunk of change trying
17:18
to make it work because we kept getting really positive
17:20
indicators that were just like, Okay, we
17:23
should figure this one out a bit longer. And you
17:25
know, to that point, I'm still happy everything
17:28
went the way it is. I still have to recover the
17:30
damage that that created, but you
17:33
just learned so much from it, and I
17:36
think, I
17:38
think, what do I think? What do I think? Okay, ask me
17:40
the question again.
17:43
Yeah, I'm interested in what inspired
17:45
you to use the talents and gifts you've
17:47
been able to develop in
17:50
the cannabis industry versus you know, all
17:52
the other things you could have selected.
17:55
So my dream in life was Formula
17:57
one racing tech. I
18:00
ended up getting
18:03
flown to England to defend a
18:05
technology design against the other ten best
18:07
selected in the world in a Formula
18:10
one competition that Renau put on. And
18:13
you know, I spent a year in Indianapolis
18:16
very graciously with Team Wattwalker Racing and
18:18
got to see the track life.
18:20
And you know, when that was
18:22
my initial dream, it just seems so unattainable.
18:25
But then when I was twenty six and I was in the F one
18:27
facility, I was like, I can hang with the best
18:30
in the world in this. But then when I had to
18:32
go back to Italy and my mentor was like quality
18:34
of life. Bringing that into the conversation, now,
18:37
how do you want to live your life? He's like,
18:39
don't I want to be able to see my daughter.
18:42
So I gave up being the head designer at ray Ban and
18:44
I was like, I want to be able to eat Chinese food. I want to
18:46
live in a real city. I want culture. I can't
18:48
live in the middle of nowhere for the rest of my life
18:51
just because I want to pursue Formula one. And
18:53
so when it came to what
18:56
I could use my skills for, I just really realized
18:58
I love designing tech, you know, I
19:00
loved just
19:03
the final applications for it. And
19:06
when it came down to, you
19:08
know, starting it now, seem had
19:10
about one hundred thousand dollars left in the bank account,
19:12
and it was, well, now's
19:14
the time because here in Canada it's
19:17
fully legal federally. It's
19:19
something that I have the insights
19:22
on, you know, growing up, I
19:24
started consuming Canada's very young, and to
19:26
a point where, of course, at certain times
19:29
everybody have uses something when they're a child, but it
19:31
was very medicinal, like I sat
19:34
almost every day through calculus. I finished
19:36
calculus and bilingual diploma,
19:38
so I finished calculus in French. For anybody
19:41
who says, you know, cannabis destroys the child's
19:43
mind, well it was helping me sit through mine. I
19:46
got through that, and then I went to university, so I
19:48
know firsthand
19:51
what it's like and what it means to certain people,
19:53
I suppose and I also know
19:56
that when it comes to something like alcohol, people
20:00
have decanters in their homes, these very beautiful
20:02
crystal vases, vases what you want to say, I call
20:04
it, and the
20:07
world will walk into somebody's home and be like, here's
20:09
a nice bottle of wine. What a beautiful
20:12
decanter. Let's get smashed now
20:14
and celebrated, and it's like this culture
20:17
that's kind of interesting when people don't.
20:20
People have basically debranded
20:23
alcohol from being a drug. They're
20:25
like, that's not a drug, that's alcohol, but it's a
20:28
definition a drug. And so what
20:31
I always thought was lacking was the
20:33
injection of something that could
20:35
create pieces in the cannabis sector
20:38
that were officially decanter level grades.
20:40
So somebody walks into a home, you can
20:42
invite them into the conversation just with the
20:44
object itself and then soften
20:47
the experience and then ultimately
20:49
elevate it for everybody. So really
20:52
that I just I thought I had something to offer,
20:54
you know, I when all
20:56
the technology in cannabis that I feel is
20:59
relevant exploded onto the
21:01
scene in the various places it did, you
21:03
know, like the volcano with analog
21:06
dial over a decade ago in Los Angeles,
21:08
when people started figuring out to pass a little bag around
21:10
was a thing. You know, there's a certain moment
21:12
in time when concentrates came out. That company
21:15
called Gpenn captured all of everybody's
21:17
attention, and we're producing a device
21:19
called the micro g and that that was a moment in time.
21:23
But what's different about us and everybody else is I
21:25
guess the word purpose.
21:26
You know.
21:27
I don't want to just take any
21:29
of those little things and make a small adjustment
21:31
on it. I want to find holes
21:33
where we're just not fulfilling
21:36
our promise as creators that have
21:38
functionality requirements, not just artistic
21:41
requirements. And I want to make
21:43
sure that this one chance we've been given
21:45
to consume cannabis recreationally, medicinally
21:48
and legally gets the best shot of
21:50
having the tools and the
21:53
products that elevated status
21:55
to something that is becoming mainstream, and not
21:57
even just here in the most wild of country.
22:00
It's like, can we get this in a Shariahwah
22:02
country and maybe get them just often up in one
22:04
way and have cannabis, you know,
22:06
if we do it right. Because there's
22:08
certain bars in those places that are consuming alcohol,
22:11
so it's not like the conversations that far fetch
22:14
and I guess back
22:16
to the point of making things just to
22:18
help people, it seems like a
22:20
good place to put my efforts. After the dream of that f one
22:22
was kind of passed on.
22:42
As a part of jews website that said he's interested
22:44
in consulting and collaborating on projects
22:47
that have a positive impact on the world.
22:50
And I think we all get by now the benefits
22:53
of medicinal marijuana. I mean it helps with anxiety,
22:56
pain, information, talk to your own doctor, not
22:58
me. But like re creational
23:00
marijuana. When you say you're interested
23:02
in working on things that make a positive
23:04
impact on the world, how
23:06
does recreational marijuana do that? How
23:09
does recreational marijuana make a positive
23:11
impact on the world?
23:13
Ju speak Sony, Well, there's there's
23:15
a lot of safety and regulation ultimately,
23:20
you know, when it comes to cannabis products,
23:23
there's people who
23:25
make bad cannabis.
23:27
Will give you cannabis covered in mold, will give
23:29
you cannabis covered in xyz that is actually
23:31
harmful for an individual when
23:33
it comes to a recreational
23:36
user. So
23:40
I don't necessarily need a medicinal certificate
23:42
to say I want to take tailan all right,
23:44
or if I just want to kind of have like a sleep ease,
23:47
right, And so there's a certain functionality
23:51
that we can empower a recreational
23:54
user with without needing
23:56
it to be medicinal like we have done with everything
23:58
else. And so so that
24:01
only happens when you can trust what's in
24:03
something. And ultimately I've just really
24:05
learned we can't trust people in general, like to leave
24:07
something to themselves. I'm sorry to say so,
24:11
But other very interesting
24:14
things start to happen with regulations. So let me explain
24:16
that. For example, if every single
24:18
cannabis that's now released is tested
24:21
for all it's cannabinoids and terrapenes and there's specific
24:23
percentages and volumes by weight, now
24:26
we can start to have reliable data to
24:28
offer products that utilize that machine
24:31
learning structures on that data sets. How
24:33
is this affecting that? How is that doing that? And
24:36
the level of infrastructure
24:40
from the creator side starts
24:43
to go up, and it starts to become more advanced,
24:45
and it starts to become more evolved with
24:47
a purpose, you know. And I always said, for example,
24:50
blockchain is great, cryptocurrencies
24:52
are great. Is cryptocurrency
24:55
going to be the best demonstration
24:58
of blockchain technology. Time will tell,
25:01
and that's kind of what I'm talking about.
25:03
No, Yeah, So
25:06
I have outside of this business.
25:08
I have another business where we're a marketing
25:10
technology agency. We do video production
25:13
and etc. And we specifically focus
25:15
on companies and organizations that are trying
25:17
to reach and engage multiculture and diverse audiences.
25:21
And so as a byproduct of that, a lot of
25:23
our clients tend to be like, you know, nonprofit
25:25
organizations, governments and etc. And
25:28
what I learned a revelation
25:30
to me was that what
25:33
typically happens with video producers
25:35
is they assume that when you hire me
25:37
to do a video, you just want a really beautiful
25:40
video. And what I found to be our
25:42
value proposition was I realized, you don't
25:44
just want a nice video. You if your government
25:47
you ultimately want to pass a levee. That's
25:49
really what you want. The video is just
25:52
a part of telling a story
25:54
that ultimately helps you pass a levee
25:57
down the line or whatever. So what
25:59
are are some of the things when
26:01
you take on a new project, design
26:04
project? What are the questions you ask
26:07
yourself to answer for
26:10
the consumer? What they're really they don't
26:12
even know to ask what are you trying
26:14
to solve for them?
26:15
It depends on if that the
26:18
foundation of why I'm answering the question
26:21
is personal based or business based. And
26:25
I say that because when
26:28
I'm trying to solve something personal
26:31
based, of course the end goal is business
26:33
positive results. But
26:37
it's almost some of it is an ego play
26:40
if you're being honest, that you put that into production
26:42
because you didn't necessarily have the data to do
26:44
that, and when it came when
26:46
it comes time, like right now, we
26:49
have we have
26:51
or we're transitioning from a vaporizer
26:54
product with toky to an accessory
26:56
that is for dry flour,
26:59
and and you know, there's arguably
27:01
not a whole lot on the market that's like it to prove
27:04
that it should exist. But
27:10
I know how much happiness
27:14
will come from people when they
27:16
go through this experience that we're trying
27:18
to offer. And there's just
27:20
a certain level of happiness that
27:22
when you get a wave that hits you of
27:25
it after you touch something that
27:27
intuitively, I don't
27:29
need data anymore. I've been
27:32
I've been around certainly long enough to
27:34
know. So I guess
27:36
the challenge to me and my team or a team, and I
27:39
is always when we talk about
27:41
a product, we always say, Okay, what's the user
27:43
journey? How am I going to touch it? How
27:45
am I going to hold it? How is it going to feel when
27:47
I go about it? And every
27:49
single step, have I introduced
27:52
friction which is going to piss somebody off? Or
27:54
have I just made their lives easier? And
27:57
if you make somebody's lives enough easier, you're
27:59
doing great. And if at
28:01
some point you inject a
28:04
piece of cleverness where people
28:06
can figure like almost
28:08
find it, then you're taking
28:10
somebody from doing great having a great
28:12
experience to oh damn, I'm gonna remember
28:15
this forever because that was just so cute, you
28:17
know, And it's like, how
28:19
much of that can you find while still
28:21
fulfilling your promise of I'm
28:23
not going to just put crap in here for
28:25
the sake of putting crap in here, and it
28:28
still works the way it's supposed to.
28:30
You know, when
28:32
you do have to go gather data, is
28:35
you talked about, you know, just that unique
28:37
insight that you may have as a designer, But when
28:40
data is important, talk to
28:42
me about the experiences you've had in
28:44
how you actually go about collecting
28:46
data, like what are you using, are you using
28:49
serve? Are you going door to door knocking?
28:51
And are you using on What is the
28:53
process for gathering valuable
28:56
consumer data?
28:58
Depending it's industry specif think again when
29:00
we were in the so
29:03
when I was creating action cameras in
29:06
London the UK as designing action cameras for your
29:08
company called Drift Innovation kind
29:10
of like GoPros. We
29:12
had a lot of professional teams
29:15
in a lot of professional circuits and there
29:17
was you know, access to
29:20
mailing lists of people that we could
29:23
you know, bring to the table to give
29:25
us active data that we were actively bringing people
29:27
into sessions for which sometimes we did. But
29:31
what I think was more important was where
29:34
that company came from. Is also an insightful conversation
29:37
about data. So the two owners
29:39
of my action sports company, Robin
29:42
and sab rus their souls for helping
29:44
bring me up. They were
29:46
IBM consultants who started
29:49
effectively, sorry, let me fix my camera. They
29:52
were IBM consultants who
29:55
started a
29:58
website to distribute action cameras.
30:00
Originally, then they sold so many
30:02
action cameras that they had the data
30:04
on what the consumers hated and liked
30:07
and loved, and they were able to translate
30:09
that to three features that an action camera didn't
30:11
have, a rotating lens, a built in screen,
30:14
and a built in remote control. And they
30:16
said, I don't know anything about making
30:18
cameras, but I know what the consumers want. And
30:21
so for them, they were able
30:23
to, I guess, take data off
30:25
of their current activities that was relevant
30:27
for tomorrow's activities so
30:30
to speak. When
30:33
it comes to us now and
30:36
operating data. You know my
30:39
business partner Roy I'll
30:41
bu Lack. He's fantastic.
30:44
He's from Uni Lever, he's
30:46
ahead of technology over there in Canada, and he really
30:48
drives a lot of data conversations for us. And he
30:50
was developing dashboards for them
30:53
a long time ago where I used to live in London, England
30:55
and he used to live in London, England, and I remember meeting one day
30:57
and he was like, you have to come see this dashboard. But
30:59
to that point, you know, there's
31:02
the data that you create internally in
31:04
your own company that you should
31:06
be setting yourself up to capture before
31:09
you're trying to invest in outside
31:11
external capture data. Because
31:13
if you're already able to generate revenue,
31:16
well, your own data is going to help you become more
31:18
efficient at all facets of that. And
31:21
so you know, when it comes to should
31:23
I make a product for a consumer, I'll
31:27
usually go out on a limb and test after, if I'm
31:29
absolutely honest with you. But
31:33
the testing we do before is
31:35
now that we're in the industry. For example, we
31:38
can create something and
31:40
we can make a digital version of it and
31:42
I can go bring it to key opinion leaders
31:45
and have their their opinion on it. And
31:47
I think, you know, it's
31:50
tough to trust people these days, absolutely, with
31:52
the way the world is. But
31:55
I think a lot of what drives
31:57
our creations after we have an aditional
32:00
idea is bringing
32:02
in certain key people at certain milestones
32:04
that we trust.
32:06
What informed your sense
32:08
of design in
32:11
your background? Like what if I go to Bill
32:15
and I see you Bill grew
32:17
up in the countryside, you know, maybe he went
32:19
to parochio, I mean some Christian
32:22
school like he had. He was going to have
32:24
some sort of design sense that was
32:26
informed by his upbringing. Tell me about
32:28
yours.
32:30
It's probably by my parents' taste,
32:32
because they got some good taste, to be honest,
32:35
and they were just when I was growing
32:37
up. You know, my father
32:40
was He's a genius. He got one of two scholarships
32:43
to all of Guyana to leave the country and
32:46
that allowed him to get a mining engineering degree
32:49
at Queen's University in Canada. He
32:51
then started working for several companies
32:53
and along the journey, but at
32:55
some point in time he convinced them to
32:58
send him back to school so he could get his m And
33:01
when he came back the company was going under. He
33:03
bought it for eight dollars plus, assuming all the
33:06
responsibility for their debt. Of course, and
33:10
long story short, he figured out a new way to
33:12
mine a coal deposit that they couldn't have access
33:14
to before, and then he took that to Asia.
33:17
And this is to answer your question. My
33:19
father while I was growing up, was frequently
33:22
coming to and from Asia with you
33:24
know, Japanese little toys, karaoke,
33:27
laser discs, all the latest
33:29
stuff, where it was just picking
33:31
my curiosity of technology, but
33:34
at the same time just seeing
33:36
how things are done efficiently. And
33:38
so I think that combined with watching
33:41
him just from
33:43
a fly on the wall as he progressed
33:45
his career while I was a child, from
33:47
an entrepreneur perspective, it
33:50
made me always want to create things that
33:52
were for the future that
33:55
you know, were business
33:57
savvy, because if that makes sense, that
34:02
and the fact that I want to die a kid, If
34:05
I'm honest, I've been watching anime
34:07
since I was a kid, and I just want
34:09
to I always want to be able to dream
34:11
in different worlds and see different things and expand
34:14
like that. And I think
34:17
just riding that train as
34:19
far as it'll go. And it took
34:21
me into import cars, which took
34:23
me into Formula one cars, which took
34:25
me into wherever
34:28
we went. You know the story I tell somebody
34:30
asking me about how I figured out Santa Claus wasn't
34:33
real. It was one of those toys that my dad brought
34:35
me back, was a voice recorder that had like a voice
34:37
activated function, and so I taped
34:39
it to the Christmas tree and I heard my parents that
34:41
night and the next morning I yelled at them for lying
34:44
then like that Santa Claus wasn't real. But
34:48
it's just kind of that kind of stuff, I guess.
34:52
Bread.
34:55
But then like my dad, you know, he
34:57
loved banging Olison and he's
34:59
an aud so yeah, growing
35:02
up, he like every
35:04
time he had had the speaker, he was just like,
35:06
look at the curves and just you know, it
35:08
was always just so much more
35:10
than the product. It was always about how
35:13
you made you feel when you were just with it.
35:16
You know that that I think
35:18
is a bit of a differentiator. Maybe then about how
35:20
I see things?
35:22
How would you say a designer
35:24
knows they're good? Because I imagine
35:27
there's an argument to be made for some
35:30
sort of external validation, right,
35:33
and could it be pure
35:35
conviction? Though, how do you
35:38
know if you're going.
35:41
It's a good question. So
35:44
when I when I transitioned
35:46
from engineering into design, I
35:50
knew I had no design ability, and I knew
35:52
things like drawing and communication
35:54
were difficult for me, which put me at a severe
35:56
disadvantage versus other designers. Then
36:00
I went to try and get a job in London, probably
36:02
the one of the hardest places
36:04
to find a job, and I got humble pie caked in my
36:06
face every day for six
36:08
months. You know, I went to every single
36:10
design studio and gave them my initial
36:13
little portfolio that I had
36:15
when I came out of school thinking I was top dollar and
36:18
just you know, after you burn all thirty
36:20
forty of them, it's like, but
36:24
each time it happens, though, I realize
36:28
I was trying to tell people I love designing technology,
36:31
and I think the important lesson here is
36:34
the designs I was showing. A lot
36:37
of them were things I created that were created
36:39
because I had to a school project, for example,
36:41
I have to make that. But when it
36:43
comes to showing the things you made
36:46
for the love of it, that's
36:49
when you know you're a good designer, in my opinion,
36:52
because I will hire somebody who
36:54
can come to me in a job interview and be like,
36:56
here's these four things I made because I loved
36:58
them, and I did all these things. And it's true. If you go
37:00
through the process of creating something, you know
37:03
the small little things about it, you
37:05
know, and the nuances and
37:08
those sort of parts, but you
37:11
need to have the rigor
37:14
to see it all the way through because
37:19
until you're finished something, it always
37:21
looks like crap from the moment you start
37:23
like until it's at that part. But
37:26
it's not about trying to make it not look
37:28
like crap. It's about continuing
37:31
to ask the right questions that carve
37:33
out from that ice block simplicity and
37:36
leave you with that thing that was always
37:38
there to begin with. And trying
37:42
to do that for
37:47
the reasons of oh, school taught me
37:49
this is how I render, so I render this way versus
37:53
oh, I actually googled how to do
37:55
bump mapping because I saw somebody
37:57
else and now my shit's way back. Like it's just that's
38:00
really it. Once you have that's
38:02
the part. I can't teach anybody. You can't teach
38:04
anybody to give a shit but excuse
38:06
me. But once they do, they
38:10
you know you're a good designer
38:13
because you care. Love that. I
38:15
guess that's the point.
38:16
It's a really really good answer to it. In
38:20
talking about cannabisity, I mean there is it's
38:22
such a new industry, a legal industry.
38:24
I should say it's not a new industry, but it's a new legal industry,
38:28
and there's so
38:31
much still left to be formed with
38:33
the industry. It's not federally federally
38:35
legal in the United States. But
38:38
what role do you see product
38:41
designers might play in
38:43
shaping the future of the cannabis industry.
38:47
I think it could be everything. Because
38:50
the interesting thing about the word product design in
38:53
twenty twenty three is that it no longer
38:55
means would have meant six years ago. It doesn't mean would
38:57
have meant three years ago. You know,
39:01
somebody out walking out of school calling themselves
39:03
a product designer could be a web three stack
39:05
developer these days, and they're
39:07
like, I make products and that's
39:09
what the world accepts. To
39:13
that point, the pos
39:15
terminals that the Canada sector uses are all
39:18
designed technically speaking, and
39:21
up here in Canada, you
39:23
know, we in Ontario
39:26
and the British Columbia and a
39:28
couple other provinces. The way it
39:30
works is, even though it's federally legal, provincially,
39:34
either it's you know, still run by the government
39:36
or it's allowed to be privatized. And in
39:39
those sectors where it's still run by the government, you
39:41
know, there were some hiccups this year where they
39:43
had to shut down orders to the entire province
39:46
because their systems basically went down or got
39:49
hacked or X, Y and z. So
39:51
to the point of how do we make
39:53
it? How do products help push it forward? Well,
39:56
one is just make sure we don't make mistakes
39:58
like that when making those infrastructure
40:00
products. But when it comes to the visual,
40:03
tangible things I hold in my hand products,
40:07
they have to be things that you
40:09
know, don't instantly give
40:11
a version to the masses.
40:14
And you know, if somebody
40:16
were just to walk in the next day and just like
40:18
slap a sex toy on the table. Everybody in the room
40:20
would be like go. And if
40:22
somebody was to come and walk in and like slap
40:25
a bong on the table, depending
40:27
on the environment, most people would still be
40:29
like God, you know. But
40:33
I think there's something to be said about if somebody
40:35
were to come in with a
40:39
cannabis plant that's been created
40:42
in a beautiful container in a
40:44
Bondz eye method to showcase
40:46
the artistic of it and put that on the table,
40:49
everybody in the room would approach it with curiosity.
40:52
And so what we choose
40:55
to put in the room and what rooms we choose to
40:57
put them in will really help speed
40:59
up people's curiosity being accepted
41:02
or just slow it down. But either
41:04
way, it's coming. It's just how
41:06
fast we can remove the ignorance. Is
41:09
I suppose the designer's responsibility.
41:22
Black Tech Green Money is a production of Blavity
41:24
Afro Tech on the Black Effect podcast
41:26
Network and I Hire Media, and it's produced
41:29
by Morgan Debonne and me Well Lucas,
41:31
with additional production support by Sarah Ragon
41:34
and Rose McLucas. Special
41:36
thank you to Michael Davis. If Nessa Serrano. Learn
41:39
more about my guess and other tech that Trump is an innovators,
41:41
an afrotech dot com, enjoying
41:44
black tech, green money. Share
41:46
this with somebody, Go
41:48
get your money. Peace and love,
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More