Episode Transcript
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Check me out at the annual Black Effect Podcast
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I'm Will Lucas and this is Black Tech, Green Money.
0:42
Jarvis SAMs, founder and CEO at The Rainbow
0:44
Disruption with the mission is to partner with organizations
0:47
to develop practical solutions that champion
0:49
DEI in the workplace and enables
0:51
systemic progress where authenticity, empathy,
0:54
growth, mindset and transparency are celebrated.
0:58
Previously, he was Chief Diversity, Equity
1:00
and Inclusion Officer at Nike. A
1:03
large effort in DEI is to create equitable
1:05
opportunities in spaces where people from
1:07
various backgrounds can have a voice.
1:10
These are achievable goals.
1:12
So if we're successful in do DEI,
1:14
executives ultimately work themselves out
1:16
of jobs.
1:17
I think that the work equity and inclusion
1:20
is actually never done, as we
1:22
see as time goes on in different
1:24
horizons change, different groups
1:26
ultimately end up being at the center of
1:28
experiences of marginalization.
1:30
Unfortunately, the raw reality of our
1:32
work.
1:33
Is that because so many different factors
1:35
social, political, environmental,
1:37
economic tie into the way that
1:39
we do our work, there's always going
1:42
to be a need for organizations to understand
1:45
how do we create equitable approaches
1:47
and equitable outcomes that serve people
1:49
and teams. I think the product inclusion
1:51
space is critical here will if you take
1:54
a look at what new product development looks
1:56
like within organizations. Every
1:58
time a company drives in to
2:00
stand up a new product, we have to consider
2:03
it through the lens of ensuring that it's accessible
2:05
to all people. I'llbe at disability
2:08
status, language barriers, or otherwise.
2:10
And so with some of those different constraints in
2:12
mind, the work of equity practitioners
2:15
to ensure great outcomes
2:17
for all will forever be something that we have to
2:19
continue doing.
2:20
And to that point, you know, I've heard you talk about
2:22
before, specifically the around the time of George
2:24
Floyd and coming out of the pandemic, there
2:27
was so much focus on making sure.
2:28
Black people got equity in the workplace.
2:31
And then there was this big uprising
2:33
in you know, Pacific Islander and Asians
2:35
talking about they needed, you.
2:37
Know, equity.
2:38
So how do corporations manage
2:41
effectively so many people
2:43
you know, chomping at their heels saying, hey, you got to
2:45
pay attention to us too when it when it changes
2:47
so frequently.
2:49
Yeah, you know, for starters, organizations
2:52
have got to not look at this as
2:54
a zero of some game. Unfortunately,
2:56
so many organizations have positioned
2:58
the nature of this work through in us versus
3:01
them mentality. The challenge is the
3:03
USh and them are often too marginalized
3:06
and minoritized communities ourselves.
3:08
I recall the exact experience you're describing
3:10
will when we saw the rise and
3:13
recognition through a period of racial and
3:15
social reckoning following the murder of George
3:17
Floyd May twenty twenty, and
3:19
then by March of twenty twenty one, we started
3:21
to see increasing narratives and stories
3:23
highlighting this notion of hashtag stop.
3:25
Asian hate in numerous organizations.
3:28
You saw this conflict begin to be developed
3:31
between how communities are interacting
3:33
with one another, where support systems
3:35
are built versus none, and you literally
3:38
saw organizations positioning
3:40
a perspective that what, we
3:42
gave this much money to black communities,
3:44
and so we need to think about how do we support
3:46
API communities. The harsh reality,
3:49
though, is that the experiences of
3:51
the communities are so different, and
3:53
when you position it as a zero sum game, it
3:56
assumes that there's only this amount of
3:58
pie that's available for us to fight
4:00
over. Meanwhile, those that exist
4:02
in the space of the dominant discourse are enjoying
4:05
all of their nourishment and fruits and delight
4:07
on this side. For organizations
4:10
to be successful here, the lens
4:12
of equity requires us to consider the specific
4:15
needs of key organizations and
4:17
recognizing where our companies may
4:20
have been complicit in the marginalization
4:22
of those communities. Take, for example,
4:25
the sports industry and certainly in the footwear
4:27
industry. Arguably every
4:29
streetwear, lifestylear performance space
4:31
footwear brand has benefited off
4:34
of the contributions of black bodies, whether
4:36
it's the athletes that represent these organizations
4:39
through a sports marketing lens or the
4:41
consumers that patronize their businesses
4:43
and organizations every single
4:45
day in physical platforms and
4:47
digital These organizations then
4:50
have an obligation to think about
4:52
how they support these communities that
4:54
are a part of the building and development
4:56
of their bottom line. To do this
4:58
effectively, though, we can cannot see
5:01
the work of support of marginalized communities
5:03
at awe to one another, but rather
5:05
recognize that to truly move towards
5:07
systemic solutions means gaining
5:09
a stronger understanding of where
5:11
we've been and how we got here, how
5:14
does this show up in the present and its impact
5:17
and implication on people, and then what
5:19
investments are we going to make as an organization,
5:22
since you're a betterment of future.
5:25
I want to go a level deeper there because I've heard
5:27
black women talk about this. You know, black women's
5:30
diversity and equity inside the workplace lags
5:32
behind Black people in the workplace.
5:35
And I've heard black women talk about when organizations
5:38
and companies talk about well you talk about
5:40
women's issues, is black women get
5:42
left out and white women ultimately benefit
5:44
from the efforts that black women
5:46
have raised their arms about.
5:48
What's your take on this?
5:50
You know, well, in addition to my work
5:53
as the founder and CEO of the Rainbow Disruption,
5:55
I also teach in academic spaces.
5:57
So I am a professor of practice at Brown University.
6:00
When that I work as part of the fully Employed MBA
6:02
program as well with the University
6:04
of California, Berkeley. And so a lot of my
6:06
academic research and pursuits center
6:09
around the topics of intersectionality
6:11
and identity covering, and so the experience
6:14
that you're describing is squarely in
6:16
that space of intersectionality. Originally
6:18
a theory coined in nineteen eighty nine by
6:20
Kimberly Crenshaw from UCLA. It
6:23
argues that these interconnected identities
6:26
that we have impact either
6:28
certain privileges that we have in some cases
6:31
or increasing marginalization in
6:33
others. This is the exact experience
6:35
that we see with black women in the workplace. When
6:38
organizations talk about women's issues,
6:40
when organizations talk about making investments
6:43
in supportive women, they're typically talking
6:45
about experiences for white women. Rarely
6:48
do they consider the intersectional identity
6:50
of the approach. You can see this
6:52
in the way affirmative action policies have been built
6:55
up. The biggest beneficiary of approaches
6:57
to affirmative action have indep been white
6:59
women. On the flip side, when
7:01
many of these organizations, especially
7:03
those in the technology industry, describe
7:06
experiences of people of color or
7:08
underrepresented communities, they're typically
7:10
talking about black men or Asian
7:13
men, and so black women end
7:15
up getting lost in where and how
7:17
does this work is positioned. And yet
7:19
that means that we're not able to effectively solve
7:22
for some of the challenges that become impediments
7:24
to her ability to be successful in the workplace.
7:27
Take pay equity will We often
7:29
talk about the gender dynamic and the gender pay
7:32
gap, and yet it was not until recently
7:34
that we actually started to dig into
7:36
conversations that found that globally
7:39
around the world, if we look at where white
7:41
women are positioned relative to non
7:43
Hispanic identified white men and
7:45
then applied another layer to look at black
7:47
women, black women sit at levels
7:50
even below her white female counterparts.
7:53
Furthermore, in terms of development,
7:55
namely mentorship and sponsorship, she's
7:58
often met with resistance in so
8:00
many ways around the ability to grow,
8:02
advance and develop her career. And what's
8:05
more, when you add on
8:07
macro political and macro social layers
8:10
like those surrounding the rhetoric and sentiment connected
8:12
to the Crown Act, that's where we
8:14
begin to see the biggest implication on
8:16
her experience, where she has to make
8:19
a concerted decision every
8:21
single day how to wear her hair to
8:24
avoid being the recipient of microaggressive
8:26
behavior at best, an
8:28
abject discontent and disrespect
8:31
on what the evolution of her career could
8:33
actually look like because
8:35
of how she wears her hair, which,
8:37
as we know in the context of hair of politics,
8:40
has so many deep connections
8:42
to our experiences and identity as black
8:44
culture.
8:45
When we think about the intersection of
8:47
what it means to be both black and a
8:49
woman, she finds herself at
8:51
this intersection of certain
8:53
aspects of marginalization where
8:56
she's fighting to keep up in so many ways
8:58
to not only the status of identity
9:00
and experience, but she finds herself
9:03
competing with her white female counterparts
9:05
because we have been so preconditioned to
9:07
believe that there is only one seat
9:09
for.
9:10
Us that are available. I'll
9:12
just add to this world. This is why even more
9:14
when I talk in my lectures and the work that
9:16
I do. I often say that to truly
9:19
democratize diversity, equity, and inclusion,
9:22
we have got to create equitable
9:24
solutions for the most marginalized
9:26
amongst us, and my work and studies
9:28
we've discovered that is black transgender
9:31
women. To find yourself at the intersection
9:34
of not only trans or queer identities,
9:36
but female identities as well
9:38
as being part of the black community
9:41
or black identities means access
9:43
to things like environmental protections
9:45
from an environmental justice standpoint, health
9:48
equity, and the ability to not only seek
9:50
care and treatment from folks that understand
9:52
your experiences, but also the ability
9:55
to find a job and not be subjected
9:57
to under or underemployment, because
10:00
what was the experiences of those The further
10:02
you get away from the center, as Bill Hooks
10:04
describes it, and the further you get closer
10:06
to the margin.
10:08
You've talked about growing up, you know, giving
10:11
speeches in debate as being critical
10:13
to your success. I want to hear more about it.
10:16
You know, well, my family has
10:18
a very long history of the speech debate
10:21
space.
10:21
My mom was a debater, my older
10:23
brother was a debater.
10:25
And so in high school I didn't really feel
10:27
like I had a choice. It was just kind of what we do
10:29
in this houshold, and it
10:32
had the biggest impact on my life and
10:34
career. So I went on to debate throughout
10:36
my years in high school and went on to be a
10:39
national champion debater for Rice
10:41
University, and then went on to coach a
10:43
number of schools at both the high school
10:45
and collegiate level, including coaching a number
10:47
of national changions. What speech and debate
10:50
provides for people is the ability
10:52
to understand the mode
10:54
and means of effective communication,
10:57
both verbal and written. It allows
10:59
you to under stand what self expression
11:01
of identity is, and it allows you to
11:04
not only find your voice, not only
11:06
use your voice, but leverage your voice
11:09
as a means of having power and impact.
11:11
The beauty of it is well in the DEI
11:13
space, we often talk about this concept of
11:15
giving us a seat at the table, and I've often
11:17
challenged that because this table
11:20
could be broken, this table could be
11:22
being held up under the bottom by communities
11:24
that we don't even see down there, which
11:26
is the case with many fortune one thousand organizations,
11:29
this table could be ratch. I
11:31
don't necessarily need the seat at
11:34
the table. I want the voice
11:36
in the conversation. I want you to understand
11:38
my sentiments, I want you to respect
11:40
it, and I want to have the ability for
11:43
my sentiments and perspective to
11:45
be built into the way that this organization
11:47
runs and thrives strategically
11:50
and operationally. Speech and debate
11:53
gave me those skills to understand
11:55
how to build an effective argument,
11:58
how to build sound logic and
12:00
rationale, and how to combine
12:02
those great theories that are so deeply
12:04
rooted in the idea of public speaking, to
12:07
eat those logos and paint those that make the
12:09
ethical, emotional, and logical appeals.
12:11
To be able to forge connections for
12:13
people, whether I'm informing you about a topic,
12:16
attempting to persuade you about something, or
12:19
just trying to make you laugh. This is why
12:21
I highly encourage especially
12:23
underrepresented communities. One of the
12:25
biggest issues that we face in both governmental
12:28
spaces and nonprofit spaces, academic
12:30
institutions, as well as in our companies
12:33
is feeling voiceless, feeling that we
12:35
don't have a way or means to be.
12:37
A part of this conversation.
12:39
It's why I encourage underrepresented high school,
12:41
middle school, and college students in role
12:44
in public speaking courses, join
12:46
speech and debate teams, because the confidence
12:48
that you build and the ability to find your voice
12:51
becomes something will that no one can take
12:53
away from you, and it becomes so
12:55
highly impactful in how we lead and
12:58
thrive over time.
13:00
I've had this conversation with several
13:02
people recently who built companies
13:05
or you know, whether they be small businesses or tech
13:07
companies, but in traditionally non
13:10
melanated spaces, right and so, and
13:12
I ask, I'm always interested in how
13:14
they manage themselves in environments
13:17
where they are not represented. Particularly,
13:19
I was talking to Derek from Cloudy
13:22
Donut about the Nonisota tooe y'all.
13:24
I was talking to him and all of his donut
13:26
shops are in white neighborhoods, and he
13:29
was talking about how he doesn't assimilate. He
13:31
is who he is and completely who he is. He
13:33
doesn't change his the vocal tone of his voice,
13:36
you know. And I'm so interested in your take on this because
13:38
I was reading something where you said where
13:40
I finally began to understand the culture to which
13:42
I wanted to be a part of. I no longer had to
13:44
think about this construct of assimilation.
13:47
I could be myself and I think
13:49
about this from a perspective of there's
13:52
got to be some wisdom behind that too, because
13:55
and I want you to correct me if I'm thinking
13:57
about this wrongly, because I think
13:59
about, yes, you
14:01
can be you, but you can't just give
14:04
sometimes you got to give doses until you've proven
14:06
yourself in the room.
14:08
And so can you talk about that?
14:11
You know, well, if the
14:14
question is that I always look like this, no,
14:16
I don't know.
14:18
Fortunate one dousand spaces.
14:20
With rainbow locks and living my
14:22
truth, you know, it was a journey
14:24
of authenticity, you know when I think about assimilation.
14:27
And I'm actually really thrilled to share with the viewers
14:29
of this podcast. It's actually the first time that
14:31
I talk about this publicly. I have just finished
14:34
the manuscript from my book Dei Credential,
14:36
which will be coming out this summer, and
14:38
in DEI Credential, one of the pieces
14:40
that I described is a definition
14:43
for me around assimilation, and I
14:45
posit that assimilation is a tool
14:47
of the oppressor, which is utilized as
14:49
a means to destroy culture and
14:51
character, to degradate
14:54
history and heritage, and to overcome
14:57
the personal to the personality.
15:00
With assimilation, it forces us to
15:02
think through gaslighting techniques
15:05
that who we are, that our experiences,
15:07
that the loves that we have in
15:09
life are bad, are
15:12
harmful or negative, and that
15:14
to truly be successful and thrive
15:16
in a deeply capitalistic environment, we
15:19
have to harness perspectives
15:21
that shies away from what our actual
15:24
cultural heritage is and moves
15:26
toward or in service of, everything
15:28
that the.
15:29
Dominant discourse tells us it should
15:31
be. Well.
15:32
I have rejected this almost every
15:34
single day in my professional career.
15:37
It's hard, the dissonance that
15:39
exists between trying to show up
15:41
as somebody else, to serve a group of folks,
15:44
just to get to that next promotion, just
15:46
to get that next raise. You end
15:48
up working yourself so much that
15:50
the burnout both physically,
15:53
mentally and emotionally becomes
15:55
so deeply pressured. In the book, I write about
15:57
this conversation of the emotional tax, also
16:00
known as the black tax. It's this construct
16:02
of working twice as hard to only get half
16:04
the progress, or have to work. Here's
16:08
the challenge with that. When I was
16:10
going into workplaces very early in my
16:12
career, I found myself giving
16:14
smaller doses than I should have, and
16:17
so I found myself in conversations that
16:19
felt microaggressive, that felt incredibly
16:21
disrespectful, that felt racists,
16:24
that felt homophobic in so many
16:26
ways. And I was working in big oil
16:28
and gas and telecommunications companies,
16:30
and so when you're doing professional services
16:32
or client services work, you don't always
16:34
feel comfortable speaking out about the behaviors
16:37
of those clients because those individuals
16:39
are ultimately helping the firm grow and
16:41
helping the firm drive. By the time
16:43
I jumped into the technology industry, though, will
16:46
I changed my whole perspective on
16:48
this. Now, let me be clear, a lot of
16:50
folks will will walk around and tell you to
16:53
be your authentic self and bring your full
16:55
self to work. My full
16:57
self did not belong in anybody's corporate
17:00
space or anybody's corpus. Seting me
17:02
after five PM is real fun and probably
17:04
does not belong in the four wall on the corporate
17:07
But what I did find is
17:09
that authenticity is defining
17:12
those values that are important to you
17:15
and being unwilling to sacrifice,
17:17
shift or move away from those values
17:19
at.
17:20
Eighty and all costs.
17:22
And so that is what was important to me.
17:24
And so throughout my time at Nike, for
17:26
example, you know, I came into Nike in April
17:28
twenty eighteen, Ball fade
17:31
part on the side, still trying to relive my early
17:34
nineties truth and by the time I
17:36
departed the company in November twenty twenty two
17:38
to launch my firm, The Rainbow Disruption, you
17:40
know, I was walking around navigating the world with rainbow
17:42
locks and dressing exactly how
17:44
I wanted to because those experiences
17:47
of growing up as a black man in Houston, those
17:49
experiences in surrounding myself in
17:51
queer spaces and LGBTQ plus serving
17:54
spaces, those are all a part of
17:56
who I am, and so they have to
17:58
be brought in spaces because they're a part
18:00
of that value set that I hold
18:02
and that I support. My message
18:05
to the listeners on this will and
18:07
I get that what I'm saying is not easy.
18:10
I'm not saying that you go to your job tomorrow
18:13
and you're like, I'm good here, Thomas show
18:15
up. That's not the
18:17
case. It is a journey. I
18:19
recognize and understand that. But what I
18:21
don't think enough of us do is
18:24
write down what those values are
18:27
and then be unwilling and
18:29
unwavering in the lack of sacrificing
18:32
those as you navigate workspaces,
18:35
even if it may come at the impact.
18:37
Of your career.
18:38
We are brilliant, we are great,
18:41
and so understand and leverage
18:43
that and recognize that even if
18:45
that's not a great fit here, there's
18:48
a lot of organizations that desire your talent.
18:51
There is
19:01
DEI, the role of death.
19:03
I mean, let's be honest, who people decide
19:05
to work with can be very personal. People
19:07
like to do business with people they like. But
19:09
part of the work of diversity is to show that people
19:12
outside their bubbles and norms add
19:14
value.
19:15
But there's still that human struggle.
19:17
Does the work of pushing require you
19:20
to put yourself on the line at every time?
19:23
Jarvis speaks on.
19:24
It, It is a really great question, Will and
19:26
I think it depends on one,
19:29
the maturation of the organization
19:31
in terms of their readiness for great DEI
19:33
programming and work. And then two, it
19:36
depends on both the resilience
19:38
and impact of the leader. I'll
19:41
say this hand or heart,
19:44
working for myself now owning my
19:46
own firm and in the work that my team does
19:48
with the Rainbow Disruption, I am
19:50
no longer bridled or stifled by
19:52
this duality of having to
19:55
force the uncomfortable conversation while
19:57
also having to worry about the political
19:59
nature of my own career management, having
20:02
to think about if I give this leader
20:04
this type of feedback which is necessary
20:06
for them to grow and develop and provide impact
20:09
in the organization, is that going
20:11
to impact my performance review or
20:13
my ability to take on my next role in the company.
20:16
It's just not something I have to worry about anymore.
20:18
And so I can show up and authentically engage
20:21
with the various different clients, partners, and organizations
20:24
that I work with, because that constraints
20:26
not fair, like I'm not on y'all's benefits play, and
20:29
so I can talk to you about
20:31
what is actually necessary in your organization.
20:34
You know, well, over the last three years,
20:36
the term diversity, equity and inclusion, and when
20:38
it's positioned to people, it's met
20:41
with resistance by a lot of communities.
20:43
And the reason that happens is diversity,
20:46
equity and inclusion, when done right, is
20:48
literally a challenge to the status quo.
20:51
It is a perspective that says, the way that we have
20:53
done things historically have not fostered
20:55
the outcomes to which we desire going forward,
20:58
and so how do we create points of intervention
21:01
to challenge that systemically. As
21:03
you can imagine, this causes a lot
21:05
of fear to a lot of people because if
21:07
you have built your career and your last three
21:10
promotions have come via some connection
21:13
to systems of nepotism that have
21:15
allowed you to grow and develop, and now I'm
21:17
saying we're actually going.
21:18
To change that.
21:19
We're going to focus on inclusive hiring
21:21
measures where we have a diverse slate of talent.
21:24
We're going to position diversity in our interview
21:26
panels, and by the way, we're going to think about
21:28
inclusive succession planning and how we
21:30
develop, advance and promote talent.
21:33
This causes fear with folks where
21:35
they end up resisting the
21:37
future state approach. It's not that they actually
21:40
have a problem with understanding the car
21:42
tours of diversity and what elements of identity
21:44
is. There is a fear that
21:47
if you change the system so much
21:49
that I have been a beneficiary of, I
21:52
now have no clue what
21:54
approaches to advancement and development
21:57
might actually look like. And so well,
21:59
I don't believe that it has to be
22:01
the role of death.
22:02
Do I think it's difficult?
22:04
Absolutely? Do I think DEI leaders
22:06
really have to focus on the protection of our
22:08
own mental health and well being, and
22:10
organizations need to prioritize resourcing
22:13
to support us absolutely, because
22:15
the reality is George Floyd's
22:18
murder was such a big moment that
22:21
organizations basically starting to position
22:23
the chief Diversity, Equity and Inclusion Officer and
22:26
essentially a public affairs type role. You
22:28
got cdios right now having
22:31
to be the voice of response when
22:33
there's an earthquake in Turkey, when
22:36
there's violence in the form of war between
22:38
Russia and the Ukraine, when there's continued
22:40
conflict between Israel and power sign with
22:42
literally every shooting
22:45
and experience of gun violence in
22:47
this country, the CDIO is now
22:49
looked at as the voice of reason
22:51
and rationality.
22:52
There. That is such a shift.
22:55
In dynamic to where now this leader
22:57
is playing a role of government and public
22:59
affairs without the accountability, responsibility,
23:02
or the authority to actually make.
23:04
GPA based decisions.
23:06
They are having to opine on global sustainability
23:08
based topics without being an expert
23:10
in spaces of climate change. They are having
23:13
to navigate conversations about
23:15
social and community impact without
23:17
overseeing the multi million dollar budgets
23:19
that are used to be spent in these spaces
23:23
for organizations to be successful,
23:25
you have to understand the significant
23:28
amount of work that's being put on. These leaders
23:31
exhibit the grace with understanding, No,
23:33
they will not create solutions in three
23:35
years that resolves something that you have built
23:38
over the last fifty seventy
23:40
five and one hundred years in many of these
23:42
companies. And so we have to understand
23:45
how do we give the same rigor and intentionality
23:48
to social innovation with diversity, equity
23:50
and inclusion that we do with product innovation
23:53
When we're developing that new app, piece
23:55
of footwear or a pail based
23:58
product.
24:00
You tie THEI efforts because
24:02
they can't just be tied to you know, this the right
24:04
thing to do? How do you tie it to actual value
24:07
and business goals?
24:09
Yeah, you know there's a few things I think on
24:11
the ethical argument for diversity, though, this right
24:14
thing to do, this so called moral imperative.
24:16
I don't think we can overlook that too much
24:18
because a lot of organizations try to
24:20
move so clearly to the business case, and
24:23
when you do that, you lose sight of the fact
24:25
that, like, there's a whole bunch of
24:27
sociological, anthropological and
24:29
psychological impact and implication
24:32
that got us to where we are today. I
24:34
need you to understand how periods
24:36
and and development enslavement impact
24:38
it. Jim Crow laws and policies which
24:41
now impact how black communities show
24:43
up each and every day, and particularly
24:46
in the workplace. I need you to understand
24:48
how the media is representation and raffine
24:51
of certain stereotypes that impact underrepresented
24:54
communities all come from the history
24:56
of our experience. So we can't overlook
24:58
that moral imperative because I
25:01
argue, will it is the right thing to
25:03
do, because we are better
25:06
not saying we are better as
25:08
people than another group. I'm
25:10
saying, as humanity, we
25:13
are better than the systems,
25:15
tools, resources, and processes
25:17
that we have chosen to accept that
25:20
continue to put some communities out
25:22
of the ability to equitably engage in
25:24
society. We as humanity are
25:26
better than the tactics and
25:28
strategies being deployed by the current state of
25:30
the criminal justice system. This
25:33
is a topic that we've known for years that
25:35
continues to have such far reaching impacts
25:37
and implications not just on black and
25:39
brown bodies, but black families,
25:42
black men, black women, so
25:44
on and so forth. We are better
25:46
than that, and so we have to resolve that and
25:48
so a lot of companies then turn to the business case
25:50
for diversity.
25:51
I will tell you well, I was very proud
25:54
women get see.
25:55
A company release the studies around this work
25:57
in twenty fifteen and corroborated
25:59
it into twenty seventeen and twenty eighteen, and
26:01
then Deloitte and BCG added some additional
26:04
imminence connected to it. However, the
26:06
one critique that I've always positioned around
26:08
the business case so called for diversity,
26:11
equity and inclusion is that it considers
26:13
this work in such a deeply aggregated
26:16
nature that it doesn't force organizations
26:18
to understand how their own history
26:21
continues to contribute to the negative impacts
26:24
and implications of the work. The
26:26
business case in many ways would lead
26:28
organizations to believe that if you certainly
26:31
hire or position black and brown
26:33
bodies in certain roles, you're immediately
26:35
going to see this thirty five percent greater likelihood
26:37
of financial outperformance.
26:39
And that's not the.
26:40
Reality of the case. If your organization
26:42
has not done the work to shift your culture
26:45
or the climate within your organization, this
26:48
talent that you've put in role will not be set
26:50
up for success. They will continue to
26:52
be pushing up against a cement ceiling
26:54
that has always been positioned against them.
26:57
And then when you don't achieve those great
26:59
business results that have been highlighted by the
27:01
study, you can now not
27:03
hold yourself accountable but rather blame
27:06
shift to put it on that individual.
27:09
And so will to answer your question directly, how
27:11
then do we tie this to business goals?
27:14
Goal setting is absolutely critical. Employees
27:17
care about four main things in the workplace transparency,
27:21
visibility, accountability,
27:24
and belonging. I am a huge
27:26
fan of the idea of consequential accountability.
27:29
This is the idea that we as an organization
27:31
have set a goal or a target that we want
27:33
to achieve and there are consequences
27:35
connected to it, not through
27:37
the lens of blame, but through the lens
27:39
of accountability. So, when we choose to tie
27:41
executive compensation, for example, to
27:44
growth and representation goals, or commitment
27:46
to DEE education or
27:49
advancement to community and social impact
27:51
policies. In addition to that,
27:54
when we set these goals, it needs
27:56
to be specific enough in such a
27:58
way that even if we put position and growth
28:00
opportunities for representation, in particular
28:03
for growth of women, in the growth of communities
28:05
of color, how are we digging into
28:07
that concept of intersectionality to make
28:10
sure that our women numbers are not just growing
28:12
because of elevation and promotion of white women,
28:15
and that our people of color are underrepresented
28:17
numbers aren't just growing because of the hiring
28:19
and development of new black or Asian engineers.
28:22
Rather, how do we understand both
28:24
through pay equity, through core experience,
28:27
through education, development and community
28:30
that we're solving for those intersections of
28:32
identity along the way that we're providing
28:34
experience and pull surveys to understand
28:37
that impact and that DEI
28:39
has a place not just on the team and talent
28:42
strategy for an HR or people in culture
28:44
organization, but that it is positioned
28:47
right on that corporate strategy for the organization.
28:50
That's how you drive results. Will if
28:52
every strategy coming out of DEI
28:55
can tie back in some way to
28:57
the core goals that the business is looking
28:59
to drive from a strategy and operations
29:01
perspective, That's where impact
29:03
is created. And that is why I often
29:06
highlight and lecture and serience that I
29:08
do. I'm a business leader. It
29:11
just happens to be that my field of practice is
29:13
helping organizations realize their fullest
29:16
social and economic potential through
29:18
the lens and advocacy of DEI.
29:22
You know one thing we haven't discussed here that I've
29:24
got you for a few more minutes, and I want to talk about
29:26
this concept of supplier diversity, right.
29:29
Yeah, So one thing many companies
29:31
lean on as an excuse is, you know,
29:33
black owned companies don't have the capacity, particularly
29:36
corporations. You know, larger
29:38
small businesses lean on that, yep. And
29:41
how can they instead help
29:43
smaller companies black owned companies
29:46
build capacity versus count them out?
29:49
It is so necessary, you know, the supplier
29:51
diversity space. It has been
29:53
around a really long time. In fact,
29:55
work around supplier diversity has
29:57
been around longer than a lot of the core team and talent
30:00
strategies that we know, like the Rooney Ruler, the diverse
30:02
later proch on the team and talent side. And so
30:04
there's a number of learnings, especially from folks
30:07
who I would consider absolute maven's in the space,
30:09
like McDonald's, like University
30:11
of Chicago, who continue to do such
30:14
amazing industry leading work in
30:16
this space. But you're right, will so
30:18
many companies argue, well, in a
30:20
competitive process of an R ANDP, we're
30:22
just not finding enough black owned businesses
30:24
that can support this work, and so you end
30:26
up giving us the small contracts for things
30:29
like minimal food service, occasionally
30:31
bringing us in to do some content creation and
30:33
marketing or videography work, where
30:36
the big contracts are going to
30:38
major technology suppliers, major
30:40
marketing suppliers. For organizations
30:43
to be successful, they have to
30:45
move beyond the programmatic and truly
30:47
go to the systemic. The programmatic
30:50
is to say we're going to go out and create
30:52
this list of underrepresented suppliers
30:54
and hopefully they lay in we're going to try
30:56
to position these black small businesses
30:58
into these smaller areas within our company or
31:00
organization. Rather, we
31:03
should be finding ways to help them grow
31:05
to scale and through the lens of sustainability,
31:08
help them understand what results
31:10
in a successful RP.
31:11
Within your organization.
31:13
Help them by positioning some of the smaller
31:15
entities within your company or organization
31:17
to be successful. For example, if we think about
31:20
the footwear industry, while a vendor may
31:22
not yet be perfect for Nike eight,
31:24
could they do work to support the converse brand
31:27
to understand the infrastructure around the organization
31:30
but build from there. While an organization
31:32
may not be fully equipped for example, to
31:35
support a large retailer,
31:38
could they work on one aspect
31:40
of the merchandising space. That way they're knee
31:43
deep in the ecosystem and growing and developing.
31:45
And then what's more, how are companies actually
31:48
investing money into ensuring
31:50
that these businesses can grow by providing
31:52
them core skills on how to effectively
31:54
run a business. When you think about some of the
31:57
major I'll even say Fortune one hundred
31:59
companies, will they have some of the
32:01
best communications teams, operations
32:04
teams, supply chain teams, merchandising
32:06
teams.
32:07
What would it look like to.
32:08
Have those leaders and their teams extend
32:11
pro bono support and engagement with
32:14
these organizations to ensure that their
32:16
business model is air tight so that
32:18
when they come to you a year from then with
32:20
an RFP, they're not only competitive
32:22
in the process, but we know how they grow at a
32:24
scale. If your organization is
32:26
focused on the impact that you're having
32:28
in terms of carbon reduction, for example,
32:30
to drive towards applimate change goals,
32:33
make sure that you're equipping these folks
32:35
with the knowledge upfront so that they're aligning
32:38
their own approach to global sustainability
32:40
with that that you have as an organization, and
32:43
finally, we'll align to the same previous question
32:45
that you asked around goal setting. We have
32:47
got to set targets around supplier
32:50
diversity, but I want to see disaggregated
32:52
targets because a lot of companies will
32:54
set one billion dollar targets five
32:57
billion dollar targets over the course of a couple of years.
33:00
If you dig into it, the majority of those
33:02
funds are going to term women owned businesses,
33:04
which is absolutely incredible. We
33:06
do need to be investing even more significantly
33:09
in women owned businesses, and in veteran owned
33:11
businesses, and in underrepresented owned
33:13
businesses. However, if we're
33:16
not considering if ninety
33:18
percent of those women owned businesses are
33:20
owned by white women, and that none of the
33:22
funding is being distributed or allocated to
33:24
support Black women, Latino women, Native
33:26
women, are First Nations women, or API
33:29
women, we have not done our job effectively.
33:31
We're giving ourselves a pattern the ba for
33:34
what is arguably a participation trophy to
33:36
make us feel good or better about
33:39
what we're doing. It's often argued
33:41
that disaggregation of data helps
33:43
us to make more intentional and deliberate
33:46
and accurate decision making, and
33:48
so I implore organizations disaggregate
33:51
it, hold yourselves accountable, and enable
33:53
your consumers, vendors, and stakeholders
33:56
to be a part of that journey.
33:57
With you in the matter
33:59
of respecting DEI
34:01
expertise. Right, So, if I'm a business
34:04
and I'm looking for a DEI person, how do
34:06
I know that this person can actually do the job effectively
34:09
one? And how can I be
34:11
a respected DEI leader?
34:15
I think on the first front, well, this is show
34:18
topic ho you know. Following
34:20
George Fwitz Murder, I saw a lot of organizations
34:22
either go out to the marketplace to find
34:25
DEI leaders, and I found others elevate
34:27
leaders within their organization. Some
34:30
elevated leaders that had a great experience
34:32
in the space or at least knew some
34:35
effort around how to drive great progress in the
34:37
war. Others elevated
34:39
leaders who simply had a passion for it. It
34:42
is unfair to those leaders, you
34:45
know, when I think about other functions
34:47
within an organization, As I said, to drive
34:49
DEI effectively, we must think about
34:51
it and connects to our business strategy
34:54
and business operations. In no other
34:57
function would we ever take a
34:59
leader and just position them in a role
35:02
based off an element of identity and
35:04
passion. Will I actually
35:07
really like product development? I
35:10
almost failed out of art class in
35:12
eighth grade. I can't draw, And
35:14
so my passion for design
35:17
and product development.
35:18
Does not mean that I could go and become a
35:20
chief.
35:20
Design officer at a Fortune five hundred
35:23
company. And so the fact that we have
35:25
taken in some cases it's very lackadaisical
35:27
approach around just placing a talent
35:30
in role. It's unfair to the organization.
35:33
It's unfair to all equity serving communities
35:35
that are part of that engagement.
35:37
With the organization.
35:38
And it's unfair to that person because
35:40
when they step into the role and they
35:42
are unable to be successful because
35:44
they've never driven approaches that actually
35:47
foster systemic change in this arena,
35:49
we still point the finger at them because
35:52
the accountability exists within them. All
35:54
the other leaders will have absolved themselves
35:56
of their own accountability and how they drive
35:59
progress in the space, and so.
36:00
That leader is ultimately unsuccessful.
36:03
And so for businesses, I highly encourage
36:05
them think about what engagement
36:07
and partnerships, for example, what firms like mine might
36:09
look like with the rainbow disruption, we can
36:11
help that great DEI leaders for
36:14
and with you, as well as help to establish
36:16
the infrastructure that's necessary as
36:18
you build your own strategy and operating
36:20
model around engagement in this
36:23
space.
36:23
The whole goal is we need to be doing.
36:25
This work to drive longer term
36:27
sustainability and to ensure that we're
36:30
creating measurable and monitorable
36:32
frameworks to do the work even
36:34
more effectively. And so organizations
36:37
have to make sure that they are prioritizing
36:39
both experience and knowledge
36:42
in the space even more than passion
36:45
and lived experience is critical though I
36:47
see a lot of organizations promoting and
36:49
elevating folks who do not speak
36:52
from the community or do not speak from the eye
36:54
of experience, and that's tough.
36:57
It does not mean that these folks cannot as
36:59
allies, advocate or access activists
37:02
for.
37:03
The communities that are there.
37:05
But unfortunately, the black experience
37:07
is one that is so unique in the
37:09
United States and in various spaces. There's various
37:12
parts of Western Europe, certainly South Africa,
37:14
and so we need folks in these roles
37:17
that can actually speak to those experiences,
37:19
that understand what it means to be at
37:21
the margin of experiences of racial
37:24
minoritized status, to be able
37:26
to actually impact change
37:29
on the flip side for DEI
37:31
leaders. Will I get the question a
37:33
lot in my LinkedIn inbox, And when I
37:35
do lectures at universities of
37:38
a number of college students who are like I want
37:40
to go into the DEI space. And I think part
37:42
of it is rooted in gen Z and jen ALPA's
37:44
strong knowledge connection and commitment
37:47
to overcoming systems of oppression
37:49
and resolving things like institutional
37:51
and structural racism. And yet
37:54
in most cases I tell them, don't
37:56
do it immediately out of college. I
37:58
think there is something so critical about
38:01
getting experiences outside of
38:03
this space, whether it's in HR
38:05
directly, in marketing and product
38:08
roles, in finance and sales.
38:10
There is something so critical about
38:12
learning foundations and fundamentals
38:14
of how businesses run and operate so
38:17
that when you do step into the DEI
38:19
role, you can be effective and
38:22
you can drive great work in progress.
38:23
Now I get it.
38:24
Well, that may sound a bit counter productive
38:26
or counterintuitive to exactly what I just
38:29
argue, this idea that you need to be hiring
38:31
experienced professionals. My recommendation
38:34
is entered organization and do a
38:37
role in a different function for two to three
38:39
years, and then step in
38:41
as a coordinator, as a specialist,
38:43
as a junior manager to learn the
38:46
framework and understanding of the space.
38:48
Read the text from.
38:49
Leaders that are driving thought leadership and engagement
38:52
here, follow the right folks on Instagram,
38:55
Twitter and LinkedIn that are positioning
38:57
thought leadership on this topic, and
38:59
then parlay that into a growth and development
39:02
opportunity in the space. Furthermore,
39:04
though, I highly encourage
39:06
my peers and colleagues in the space that are
39:08
chief diversity officers or DEI
39:10
leaders, continue to grow
39:13
in your own practice like keep yourself sharp.
39:15
I talk to a lot of DEI leaders that at
39:18
times I feel like they may rest
39:20
on their lawrels of their experience from doing
39:22
this work so well and for so many
39:24
years. The reality though will is
39:27
times were changing so significantly, and
39:29
as gen Z and Janalpa are very
39:32
actively and rapidly entering the workforce,
39:34
expectations are different. There
39:36
are many DEI practitions who have not had
39:39
to navigate this construct of identity,
39:41
for example around pronoun utilization and
39:44
understanding how to create inclusive spaces
39:46
for transgendering non binary communities.
39:49
They have not had to navigate conversations
39:51
around neurodiversity and neurodivergence.
39:53
They have not had to navigate effective accommodations
39:56
for individuals with disabilities.
39:58
We all have to continue to row in.
40:00
Our own countenances, to be sharp,
40:03
to be effective, and to grow
40:05
this work even more while also
40:07
ensuring to protect our own well being.
40:21
Black Tech Green Money is a production of Blavity,
40:23
afro Tech on the Black Effect Podcast
40:25
Network and I Hire Media, and it's produced
40:27
by Morgan Debond and me Well Lucas,
40:30
with additional production support by Sarah Ergin
40:32
and Rose McLucas. Special
40:35
thank you to Michael Davis sivin That's a Serrano. Learn
40:37
more about my guests and other tech this refors and innovators
40:40
at afrotech dot com joining
40:42
Black Tech Green Money.
40:44
Share this with somebody, go
40:46
get your money, peace and
40:48
love.
40:52
Check me out at the annual Black Effect Podcast
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