#231: Bad support loses customers, and payment failures
Released Friday, 16th September 2022
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#231: Bad support loses customers, and payment failures
#231: Bad support loses customers, and payment failures
Friday, 16th September 2022
Good episode? Give it some love!
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I catch up with my frequent co-host, Ed Freyfogle, after a long summer break. Amongst other topics, we discuss how bad customer support will lose you customers. We also talk about yet more payment problems - a common theme on this podcast, and for SaaS businesses in general.
Mentioned in this episode:
- Steve’s company, Feature Upvote
- Ed’s company, OpenCage
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