Episode Transcript
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0:05
A plastic surgeon , dr Catherine Roxanne
0:07
Grah , 44 years old , also known
0:09
as Dr Roxy , who was well
0:11
known for live streaming operations on TikTok
0:14
, had her medical license permanently
0:16
revoked in Ohio a few days ago . Coverage
0:19
on the news and social media has been heavy of
0:21
the so-called TikTok plastic
0:23
surgeon , and why not ? When
0:25
you show clips of her TikToks , such as
0:28
this one where she's dancing and poking
0:30
away during liposuction procedures , it
0:32
definitely draws eyeballs . Here
0:34
is a tosy , a YouTube commentator with 1.3
0:37
million subscribers , commenting on Dr Grah
0:39
on a video that got 775,000
0:42
views . Very
1:14
impressive , but that's not the reason why
1:16
I chose to talk about the sensational news
1:18
item of the suite , or at least not the main
1:21
reason . Maybe it wouldn't be awful to
1:23
get more views , but I definitely don't
1:25
have the style of a tosy . It
1:27
does seem that almost every week , there are breathless
1:29
items about botched plastic
1:31
surgery where patients are seriously injured
1:33
or even die under horrific conditions
1:35
, often in other countries or under
1:37
extremely questionable circumstances . However
1:40
, this particular case drew my attention
1:42
because it was in my hometown of
1:44
Columbus , ohio . I don't know Dr Grah
1:47
personally , but I actually do know someone
1:49
who was on the state medical board who ruled
1:51
on this case , so I took a closer
1:53
look at the situation and while I
1:55
initially wrote this off as a situation
1:57
where a horrible person had gone rogue
1:59
letting people die while dancing
2:02
in the operating room , there are some
2:04
surprising lessons I think potential patients
2:06
could learn , not only about choosing
2:08
a surgeon for your cosmetic procedure
2:10
, but how plastic surgeons , including
2:12
me , should also think about marketing
2:14
themselves to patients as well . And the lessons
2:17
are not just never choose a dancing
2:19
surgeon although that might not be the worst advice
2:21
in the world or , for me
2:23
, never dance in the OR , although
2:25
that isn't such awful advice either . But
2:28
let's dig a little bit . The first thing
2:30
is that I was a little hesitant to talk about the
2:32
situation because it's not one of the more common
2:34
news cases in which it happened
2:36
in another country , or the person involved
2:39
is a cosmetic surgeon and has no actual
2:41
plastic surgery training . This
2:43
is a case against a board certified plastic
2:45
surgeon , which is what Dr Catherine Roxane
2:47
Grah is . But I didn't hesitate because
2:50
our specialty is like the mafia , where we
2:52
take an oath of silence or we are a
2:54
band of brothers or some other nonsense . My
2:56
cause for hesitation is because medical liability
2:59
litigation is everywhere in medicine
3:01
. Abs physicians cannot escape
3:03
this reality . According to the AMA
3:05
, one in three physicians have had a medical
3:08
liability lawsuit filed against us
3:10
, and over 50% of physicians
3:12
55 and older have been sued
3:15
at least once . Almost every
3:17
plastic surgeon I know if they've been working
3:19
long enough have been sued at least
3:21
once , and these are some of the most
3:23
skilled and caring surgeons that I
3:25
would trust with my body or life
3:27
if need be . So talking about an
3:29
actual plastic surgeon that is facing legal
3:31
action unfortunately is not news , particularly
3:34
for elective cosmetic surgeries . All
3:37
of us , as patients , know intuitively there's always
3:39
risk with every action , including surgery
3:41
, and unanticipated or unfortunate
3:44
outcomes can happen even under the
3:46
best care . However , we
3:48
also know that negligent care is never
3:50
acceptable , and that is where our
3:52
responsibilities and duty of care lie as
3:54
plastic surgeons . And while medical
3:56
malpractice litigation is a critical part of
3:59
regulating and upholding the standards of our profession
4:01
, the perspective on both sides of
4:03
the courtroom can get emotional , ugly
4:05
and warped , so most physicians
4:08
, or at least sane people in general
4:11
, have no desire to delve into any
4:13
quagmire where lawyers take over
4:15
the situation . So why would I even
4:17
bother ? Looking at this case ? Well , in
4:19
the past I have talked about social media and
4:21
plastic surgery , both on this podcast Botox
4:24
and Burbees with plastic surgeon and ethicist
4:26
Dr Christian Verkler , as well
4:28
as on three plastic surgeons and a microphone
4:30
with Dr Sam Jajerkar and Salvatore
4:33
Pichella . In those episodes
4:35
we're really interesting dives into what
4:37
constitutes appropriate marketing for plastic
4:40
surgeons , what social media is
4:42
actually good for in terms of educational
4:44
content and what kind of posts
4:46
are purely for entertainment value . Are
4:49
the Dr Miami's of the world good
4:52
role models for us as plastic surgeons
4:54
? Is live streaming operations
4:56
okay ? What about dancing in the OR
4:58
? What about patient consents
5:00
? There are many gray areas that
5:02
I think will only increase as the line between
5:04
medical entertainment and medical education
5:07
continues to blur . So how did Dr
5:09
Catherine Roxane-Graw , otherwise
5:12
known as Dr Roxy , get to this point
5:14
? According to her LinkedIn profile
5:16
, dr Roxy graduated from SMU
5:18
, southern Methodist University , in 2000
5:21
with a BA and then got her medical
5:23
degree at UTMB or University
5:25
of Texas Medical Branch of Galveston in 2005
5:28
. She then completed a plastic surgery
5:30
residency at Ohio State University College
5:32
of Medicine in my hometown of
5:34
Columbus , ohio . She did pass her
5:36
board exams and she was certified in plastic surgery
5:39
. She opened up her own practice immediately
5:41
after graduating , calling it Roxy
5:43
plastic surgery and med spot in Powell
5:46
, ohio , which is about 10 minutes from
5:48
where I grew up in Columbus . She was
5:50
also medical director of breast services
5:52
at Mount Carmel Health System , which
5:55
is where my father now retired , but
5:57
who was an internist used to work . I
5:59
actually wonder if my father knew her , and I'm
6:01
going to have to ask him the next time I see him . Dr
6:04
Graw stated she started on social media
6:06
right out of residency in 2010 . She
6:08
became extremely popular on social media , going
6:11
by Dr Roxy on TikTok , amassing
6:13
over 825,000 viewers
6:16
and almost 15 million
6:18
likes . Her practice became
6:20
extremely popular and she performed
6:22
, by her report , up to five surgeries
6:25
a day , tolling well over a thousand
6:27
surgeries a year , which included
6:29
blood lifts , breast augmentations
6:31
and mommy makeovers . The first
6:33
sign of trouble was a letter from the
6:35
Ohio State Medical Board in October of 2018
6:38
, where they told her she needed to maintain patient
6:40
privacy while sharing photos or videos of her
6:42
patient's medical procedures on social media
6:45
. She then got a second warning in 2021
6:47
from the state medical board , again about patient
6:49
privacy concerns , and this letter
6:52
also mentioned that Dr Roxy
6:54
caused avoidable complications
6:56
which required additional surgeries for some patients
6:59
. She was instructed to undergo remedial courses
7:01
on professionalism and ethics , which
7:03
she claimed to have completed , but Dr
7:05
Roxy kept posting videos including
7:07
patient interviews , photos and live streams
7:09
of procedures . She also answered
7:12
TikTok viewer questions live
7:14
while surgery procedures were still ongoing
7:16
. Finally , in November of 2022
7:19
, the state medical board suspended Dr Graus license
7:21
after three patients filed complaints with the state medical
7:23
board . According to the medical board
7:25
, in one case , the surgery was actually live
7:27
streamed . Dr Roxy looked and
7:30
spoke to a camera while she performed
7:32
liposuction of the abdomen . A few
7:34
days later , the same patient was hospitalized
7:36
and found to have a perforated small
7:38
bowel and soft tissue infection . The
7:41
holes and the intestine were presumed
7:43
to have been caused by liposuction cannulas
7:45
hooking through the patient's muscle straight
7:47
into the abdominal cavity , which is
7:49
obviously a pretty horrendous complication
7:51
. A couple days ago , after a hearing
7:54
where Dr Graus argued her case in
7:56
front of the state medical board , the members
7:58
of the board , including Dr Jonathan Feibel
8:00
, who is actually a high school classmate
8:02
of mine and who is now a foot and ankle
8:04
surgeon in Columbus , voted to
8:06
permanently revoke her medical license
8:08
. Here is a video of him handing
8:10
down the decision . Dr
8:34
Ross said in her defense she made social media
8:36
videos because she loved teaching and
8:38
wanted to explain cosmetic surgery to people outside
8:40
of the medical field . Here she is
8:42
responding to the board , and sometimes
8:44
I did silly or fun videos simply
8:47
to make people smile in this world
8:49
, which is often negative , and did a little bit
8:51
of nothing . Dr Graw now has two
8:54
weeks to appeal the decision . So what
8:56
can we take away from this situation ? First
8:59
of all , social media is obviously an
9:01
extremely powerful marketing tool for plastic
9:03
surgeons . Simply by making entertaining
9:05
videos , she amassed a tremendous
9:08
following and a patient base which trusted
9:10
her . I get patients every month asking
9:12
about the latest tick-tock trends . One
9:14
month it's buckle fat reduction , another
9:17
month it's ear pinning , another month
9:19
it's trap talks , which I talked about in an earlier
9:21
episode . So let's face it all
9:23
aesthetic plastic surgeons , including me
9:25
, would love to have that kind of media
9:27
presence driving patients into our offices . The
9:30
Dr Miami's of the world are financially doing
9:32
extremely well , probably beyond
9:35
any of our specialty's wildest dreams
9:37
, and , honestly , a rising tide
9:39
lifts all boats . All of the social
9:41
media that potential patients are consuming
9:43
both legitimizes cosmetic procedures
9:46
and builds demand . Even for us
9:48
who don't do much media work , we
9:50
still benefit from all of this exposure
9:52
. We can't poo poo what botched
9:54
Dr 90210 and Nip Tuck
9:56
initially started and what's grown today
9:58
into the tick-tock and snapchat videos
10:01
on our phones , and many of us plastic
10:03
surgeons have also dabbled with social media
10:05
entertainment . I've eaten pizza and donuts
10:07
on a cheat day and posted it , chugged
10:10
to 16 ounces of water , hosted
10:12
video clips and pictures of me working Not
10:15
dancing in the OR , and even all
10:17
the podcasting I do is , in part
10:19
, an attempt to establish a social media presence
10:21
with potential patients . But , as I discussed
10:23
with my colleagues in my previous episodes
10:25
, these are gray areas
10:27
that we navigate as plastic surgeons
10:30
. We each have our own lines
10:32
to draw , which may be different from
10:34
other lines that other surgeons draw
10:36
. Mine has always been no dancing in
10:38
the OR or anything else that might distract
10:40
me from focusing on patient care . I
10:42
would never live stream a surgery because of the distraction
10:45
it would pose for me , although I do know
10:47
of other surgeons who do so , usually
10:49
for live teaching conferences or seminars
10:51
, which is fine for them . But
10:54
I've never done it and I don't want to start now . But
10:56
I know what the draw is for social media
10:58
. Some of the most liked
11:00
and watched posts that we have in
11:02
our practice Are the ones where I'm
11:05
working in the OR with a quick cut
11:07
cool music , overlay , tick-tock Production
11:10
that my staff has been experimenting
11:12
with , and there's always the temptation
11:14
to more and more of that , because when
11:16
you're scrolling on your phone , that's what
11:18
draws your attention , not a static
11:21
, boring talking head Like
11:23
I'm doing right now , actually . So
11:25
I don't know exactly where this line is , but
11:27
for me , the lesson here is that sacrificing
11:30
myself on the altar of social media
11:32
is definitely something I wish to avoid
11:34
. I might actually be swinging
11:36
too far the other way , but I'm okay
11:38
with that . However , I wonder for the
11:40
young , savvy plastic surgeons who are just
11:42
starting to practice what they may do
11:44
. The success that they see on
11:46
tick-tock is seductive , and their perspective
11:49
may be different and their gray areas
11:51
may be different than my gray areas , and
11:53
that's not wrong , but I do think
11:55
we are trending more and more
11:57
into sharing everything , for
11:59
both good and bad . I
12:02
will continue to follow this with great interest
12:04
. The second lesson is that surgical
12:06
skill and focus on patient care
12:08
always counts . That's
12:10
boring and old-fashioned , especially in
12:12
a trendy specialty such as aesthetic surgery
12:14
. I know I sound like my older mentors
12:16
who used to tell me never to post before
12:19
and after pics online . These were the
12:21
same surgeons who told me anyone could do liposuction
12:23
, and why would you want to do something so trivial ? But
12:26
the bottom line is that responsibility for your
12:28
patients , striving to achieve the
12:30
best results possible , appreciating
12:33
the trust that they have in you with the goal of Looking
12:36
better and feeling better about themselves
12:38
. As Hokey as that sounds
12:41
, that Becomes more meaningful
12:43
for me as the years pass . Where
12:45
at once was about how many cases I did , how
12:47
many cool cases I did and how
12:49
much of a big shot surgeon I could be , those
12:52
considerations are meaningless when
12:54
you think about the impact you can have on every
12:56
patient who work with . That means
12:59
being the most Skillful and knowledgeable and
13:01
caring provider , whether it be
13:03
aesthetic surgery or any other specialty
13:05
, is what matters . That will
13:07
never change , even if the medium
13:09
of communicating with patients does . What
13:12
thoughts do you have about social media consumption
13:14
in this day and age , not just about plastic
13:16
surgery , but in your life ? Does
13:19
it influence your opinions and choices that you make
13:21
in a positive or negative way ? Let
13:23
me know . My weekly
13:25
thankful is my whoop , a
13:27
wrist fitness tracker that I've used for the
13:29
past couple of years . It's not anything
13:31
special . If you have an Apple watch or
13:33
a garment or a Fitbit , it can do the
13:36
same things , more or less , that I use my whoop
13:38
for . The main thing I use it to track
13:40
is my sleep . I've been wrestling
13:42
with trying to get better sleep . I know my
13:44
sleep hygiene needs a lot of work . I
13:46
need to decompress better mentally before I go to
13:48
bed , stop looking at my phone
13:50
and computers at a certain hour and fix
13:52
other habits which ding my sleep schedule
13:55
. Some of it I know I'll probably
13:57
never fix it's just part of my personality
13:59
and job and mindset over many years but
14:02
some things I know I can definitely improve
14:04
. I also share my whooped data with
14:06
a group of friends who keep me accountable by razzling
14:09
me about how little sleep I get , and that actually
14:11
helps me to keep working on my health . The
14:14
whooped gives me numbers and feedbacks which
14:16
help me experiment and do better with my sleep
14:18
. For example , one of the biggest reasons I stopped
14:20
drinking , even socially , years ago was because
14:22
the whooped clearly showed me how much it
14:24
impacted my sleep , as well as other health markers
14:27
. Just like anything else in your life that you want to
14:29
improve , you have to know what it is
14:31
before you can take steps to make
14:33
it better , and that's how this fitness
14:35
tracker has helped me . Let
14:37
me know if you use a fitness tracker in your life
14:39
to improve yourself . Please DM me
14:41
at Botox and Burpees podcast on Instagram
14:44
or leave a comment at youtubecom
14:46
. Slash at Botox and Burpees . Thank
14:49
you for listening .
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