In this episode, Nozomi and May discuss:

• How SAUPO has grown and creates opportunities for students and businesses.
• Dr. Gao’s new book, Win Business with Relationships.
• Servant leadership in the digital age.
• LEAD to become a better leader.

Key Takeaways:

• The first step in business is not what you know, but who you know.
• Businesses of every size must build relationships. It should be a win for your company, for your clients, and for your shared consumers.
• If you don’t make a decision, that becomes the decision.
• Listening and respect are the most important leadership skills you can have.

"If you want to be successful in business, you need to listen, observe, and communicate with your clients, customers, and business partners to find out what they want and need - what kind of product or service you can provide to solve their problems to make them successful." —  Dr. May Gao

"A lot of leaders try to find more data to try to make the perfect decision, which actually, in itself, means you're delaying the decision, which leads to not making a decision, which leads to… It's a downward spiral. Making imperfect, quick decisions leads to faster results." — Nozomi Morgan

"In business today, leaders, it's better for you to coach instead of teach. No matter which generation we are from, nobody likes to be told what to do and we like to be encouraged. We like to be empowered." —  Dr. May Gao

About Dr. May Gao: Dr. May Hongmei Gao is a Professor of Communication and Asian Studies at Kennesaw State University in Atlanta, Georgia, United States. Dr. Gao has published extensively in communication, business, and Asian studies. Beyond many book chapters, Dr. Gao's research has been published in Thunderbird International Business Review, Global Business Languages, China Media Review, International Journal of Chinese Culture and Management, China Currents, Asian Journal of Humanities and Social Studies, and East-West Connections. Because of her expertise in business, culture, and communication, Dr. Gao has provided trainings for UPS, The Coca-Cola Company, tvsdesign, Euramax, Kimberly-Clark, Cobb Vantress, Equity Prime Mortgage, Enercon, and P&G.

Dr. Gao is the Founder and Chair of the Symposium on ASIA-USA Partnership Opportunities (SAUPO), the largest Asia business conference in the US. Dr. Gao holds a Ph.D. in Communication from the University of South Florida (USF), an MA in Mass Communication from Brigham Young University (BYU), and a BA in English from Shanghai International Studies University (SISU). Prior to coming to the United States, Dr. Gao was a TV Anchorwoman at China Anhui TV Station, and a PR Specialist at the University of Science and Technology of China.

Dr. Gao lives in Atlanta with her husband Todd. She enjoys writing, gardening, traveling, and playing Guzheng music.

Connect with Dr. May Gao:

Website: https://saupo.kennesaw.edu/

Email: [email protected]

LinkedIn: https://www.linkedin.com/in/dr-may-hongmei-gao-8294b63/

Twitter: https://twitter.com/asiabizsaupo  

Facebook: https://www.facebook.com/may.gao.50/

Book: Win Business with Relationships: Communication Strategies Inspired by Entrepreneurs & Taoism - https://www.amazon.com/dp/1637424507

Connect with Nozomi Morgan:

Website: https://www.michikimorgan.com/    

Book: In the works

Email: [email protected]

Twitter: https://twitter.com/nozomimorgan   

YouTube: https://www.youtube.com/c/NozomiMorgan

LinkedIn: https://www.linkedin.com/in/nozomimorgan/

Instagram:  https://www.instagram.com/nozomimorgan/

Show notes by Podcastologist: Chelsea Taylor-Sturkie

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.