Episode Transcript
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0:02
Welcome to brain Stuff from How Stuff Works.
0:06
Hey, brain Stuff, Lauren vocal bam here. Have
0:08
you ever test driven a new car with the salesperson
0:11
sitting next to in the passenger seat urging you to
0:13
open it up a little more find out what this thing
0:15
can really do? That kind of encouragement
0:18
might help sell cars, but it's a calculated
0:20
risk on the part of the salesperson. Sure,
0:23
if you're testing a car from a dealership and an accident
0:25
occurs, there's a chance that your personal car
0:27
insurance may be considered responsible, but
0:30
that's not as common as you might think. Each
0:32
state has different laws that determine responsibility.
0:35
We spoke with Jeff Willoughby, director of Large
0:38
Accounts at Centry Insurance, a US mutual
0:40
insurance company. He said the customers
0:42
insurance can come into play depending
0:44
on state statutes and whether or not their coverage
0:47
is considered primary or the dealership's
0:49
coverage is considered primary, and that's
0:51
different across the country. Furthermore,
0:53
Willoughby explains crashes during
0:55
test drives don't happen all that often, though
0:58
no one really keeps track of the exact numbers. As
1:00
a proportion of test drives taken but
1:02
when they do, he said, it's normally covered
1:04
by whatever company handles the inventory
1:06
for that dealership. Car dealerships
1:09
are considered niche markets by the insurance company
1:11
and require specialized insurance, which can
1:14
come from a few different places. A
1:16
property and casualty insurance company
1:18
is able to handle the needs of a business such as
1:20
a car dealership, but Willoughby points
1:22
out that car dealerships can also buy insurance
1:24
through the manufacture of the card that they sell, or
1:27
through the lender they use to finance their inventory.
1:30
Thanks to these specialized types of insurance,
1:32
a car dealership doesn't have to individually
1:34
ensure every car on the lot. Rather,
1:37
the cars fall under a blanket policy, which
1:39
makes things easier since a dealership's inventory
1:42
changes daily. So how much
1:44
does a dealership pay for coverage on all of its
1:46
cars. It varies a lot, depending
1:48
on the size of the dealership and whether it's a small
1:51
business or part of a larger dealer network.
1:53
Willoughby estimates a single point dealership
1:56
in an average sized town might spend
1:58
between forty thousand and sixty thous and
2:00
dollars a year for coverage. A
2:02
multilocation dealership will spend anywhere from
2:04
a hundred thousand up to millions of dollars.
2:07
This coverage protects all of a dealer's inventory
2:09
and isn't just for test drives, so
2:11
chances are if you wreck a car on a test
2:14
drive, the car dealership and its insurance
2:16
company probably has it covered. But
2:18
since it's still a risk to just let anyone
2:21
come in off the street and drive a new car, car
2:23
dealerships have several best practices to
2:25
help minimize the potential for problems.
2:28
You might be annoyed by a salesperson's nosey
2:30
chit chat, but the salesperson is actually
2:32
assessing the risk you pose, as well as
2:34
how likely you are to buy a car that day. A
2:37
dealership's insurance company generally expects
2:39
the dealership to follow specific procedures
2:41
during the test drive as well. Willoughby
2:43
said, the salesperson goes with them on the test
2:46
drive to control the exposure, and
2:48
also best practice is there's a predetermined
2:50
route that the test drive takes, because you want
2:52
to have a test drive route that consists primarily,
2:55
if not solely, of right hand turns to
2:57
avoid the extra exposure that exists when
2:59
you're making left hand turns. Some
3:02
dealerships allow customers to take cars home
3:04
overnight, and, as you might guess,
3:06
their insurers are not exactly fond
3:08
of this practice. Willoughby notes that if
3:10
a car is damaged while it's in a customer's care overnight,
3:13
the scenario becomes a lot more complicated.
3:16
A car dealership also has the right to refuse
3:18
test drives. Some common scenarios
3:20
where the dealership might decline to let a customer
3:22
test a car include the person not
3:25
having a driver's license, the person appearing
3:27
to be under the influence of drugs or alcohol, the
3:29
car they want to drive being rare or unusual,
3:32
or the car they want to drive being very high
3:34
performance. So if you have your
3:36
eye on that limited edition Speedster, just
3:38
be aware that the sales team is going to be wary
3:41
of anyone who just wants to go for a joy ride.
3:43
Willoughby said, that's at the dealership's discretion.
3:46
Every dealer kind of makes their own call on that.
3:48
Most dealers aren't going to let those specialty
3:50
cars out of their sight. Meanwhile,
3:53
what would happen if you were out on a test drive and you've got
3:56
a speeding ticket. Most of us would have the usual
3:58
choices pay the ticket or fight a in court,
4:00
unless you're the CEO of sports car manufacturer
4:03
Lotus. In January,
4:05
fifty four year old Jean Mark Gals, who
4:08
already had a storied history of moving violations,
4:10
successfully argued his way out of a one hundred
4:13
and two mile per hour speeding ticket in
4:15
a seventy mile per hour zone near Norwich,
4:17
England. Gayle's reportedly told
4:19
the court that he was testing one of the company's newest cars
4:22
and was given a pass. Today's
4:28
episode was written by Shery's three Witt and produced
4:31
by Tyler Klang. For more on this and lots
4:33
of other high performance topics, visit our home
4:35
planet, how stuff Works dot com.
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