In episode 26, Benjamin shares why retail is getting ‘experience’ wrong. Plus, learn the five elements needed for a remarkable experience.
According to retail futurist Doug Stephens,
Customer experience is the future of how physical retailers will generate revenue. Experiences won’t just sell products. Experiences will be the products.
In this episode, you’ll learn:
To learn more about Doug and his services, check out the Retail Prophet.
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The post EP026: Why Retail is Getting ‘Experience’ Wrong appeared first on BrandedWorld, Inc..
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