Ep 135: Cultivating a Performance-Driven Environment featuring Colton Gonzales and Eric Salgado with Firehouse Pest Control
Ep 135: Cultivating a Performance-Driven Environment featuring Colton Gonzales and Eric Salgado with Firehouse Pest Control
Ep 135: Cultivating a Performance-Driven Environment featuring Colton Gonzales and Eric Salgado with Firehouse Pest Control
In today's episode, Eric and Jake had the pleasure of welcoming back Colton Gonzalez and Eric Salgado with Firehouse Pest Control. These returning guests shared valuable insights into their journey from firefighting to pest control, emphasizing the importance of integrity and customer service in their business model. In addition, by establishing a system where technicians were incentivized for their sales performance and customer service, they motivated their team members to excel in their roles and contribute to the company's success.
Topics Include:
Introduction and Sponsor Mention (0:00)
Guest Introduction: Colton Gonzalez and Eric Salgado (3:04)
Transition from Firefighting to Pest Control (10:20)
Business Growth and Focus Areas (14:15)
Enhancing Company Culture and Employee Incentives (19:36)
Simplifying Processes for Technicians to Boost Sales (25:25)
Reflecting on Company Improvements and Future Plans (31:01)
From The Podcast
Bug Bux Podcast
Bug Bux Podcast is designed to help pest control owners start and rapidly scale their company. The hosts, Eric Bassett and Jake Claus, are experts in the pest industry, and they are committed to providing the best guests and resources to help entrepreneurs. Their goal is to help you become a bug money millionaire. Eric Bassett started out as a door-to-door sales representative in 2008. Then he quickly worked his way into upper management and a sales director role before joining Natura as an owner and Vice President. His areas of expertise are inside sales and customer service training, organizational leadership development, and business strategy. He's also an Associate Certified Entomologist. You can follow his journey on Facebook, LinkedIn, and Instagram @iamericbassettJake Claus started his journey in the pest control world in 2005, selling door-to-door for brands across Idaho, California, and Texas until he and his wife, Jana, started Natura Pest Control in the Portland, Or/Vancouver, Wa area in 2013. Jake loves the science and service side of pest control, as well as developing innovative ways to grow and expand his business. Personal development and pursuing his vision for his business and family achievements are his number one endeavor. Aside from being the President and Founder of Natura Pest Control, Jake is also an Associate Certified Entomologist, Structural Pest Inspector, and holds licenses in every major category of structural pest control. Jake is also a part-time paid Firefighter/EMT with his local fire department.Join Podchaser to...
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