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104: Improving Workplace Communication with Bill Kurzeja

104: Improving Workplace Communication with Bill Kurzeja

Released Sunday, 5th July 2020
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104: Improving Workplace Communication with Bill Kurzeja

104: Improving Workplace Communication with Bill Kurzeja

104: Improving Workplace Communication with Bill Kurzeja

104: Improving Workplace Communication with Bill Kurzeja

Sunday, 5th July 2020
Good episode? Give it some love!
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Being in the Army taught Bill Kurzeja the importance of leadership as he quickly moved up the ranks.  Upon transitioning back to the civilian world, he realized his ability to lead was only as good as his ability to communicate effectively.  In this episode, Bill details the process for how his company successfully improved production by 10-20%, increased customer satisfaction, and transitioned from a culture of “your” customer to “our” customer all through the use of better communication techniques and technologies.

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