Episode Transcript
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From WONDERY, I'm David Brown, and this is
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Business Wars Daily on this Thursday, March 21st.
1:00
For one long struggling discount chain, a recent
1:02
announcement seemed to make a lot of ...cents.
1:06
Last week, Family Dollar announced it was planning
1:08
to close nearly 1,000 of its roughly 8,000
1:11
U.S. stores. The
1:13
discount chain, which was bought by Dollar Tree for
1:15
$8.5 billion in 2015, will close 600
1:21
locations this year and 370 stores
1:23
in the coming years, as leases
1:25
expire. Years of
1:27
mismanagement and poor store conditions have hurt
1:29
the chain's brand, according to CNN. Inflation
1:32
is also squeezed shoppers, in addition to
1:34
a reduction in benefits on the
1:36
Supplemental Nutrition Assistance Program, or
1:39
SNAP. Those factors
1:41
have conspired to create a general pullback
1:43
of consumer spending. Add
1:45
all that up, and, well, Family Dollar's
1:47
future isn't looking too crisp. Dollar
1:50
Tree's acquisition of Family Dollar almost a decade
1:52
ago was supposed to be a bright spot
1:54
for both chains. The combined Dollar
1:56
Tree Family Dollar Company hoped that it could
1:58
grow its customer base and fend off
2:01
competition from the likes of Dollar General.
2:03
But alas, Dollar Tree has struggled
2:06
to integrate Family Dollar, according to
2:08
CNN, and analysts say that
2:10
many Family Dollar locations were in worse
2:12
physical condition than Dollar Tree thought when
2:14
it made the purchase. In
2:17
a call with analysts last week,
2:19
CEO Rick Driling noted that lower-income
2:21
consumers comprise a sizable portion of
2:24
Family Dollar's customer base. When
2:26
those folks don't have the money to spend,
2:28
well, that's a problem for everyone involved. While
2:31
Family Dollar's closures will improve its
2:33
profitability, according to CNN, those closures
2:36
are set to leave gaping holes in
2:38
consumer needs. See, Family
2:40
Dollar stores are predominantly located in
2:43
cities and are often in areas
2:45
with few other retail options, like
2:47
big-box stores or supermarkets. So,
2:50
what are customers to do? Well,
2:52
at least one rival is hoping to court
2:55
them. Dollar General and Family
2:57
Dollar compete for a similar customer base,
3:00
but Dollar General has something
3:02
that Family Dollar doesn't—scale. With
3:04
more than twice the locations of Dollar General,
3:07
it's able to slash prices, and that it
3:09
does. Family Dollar's prices
3:11
are, on average, 10 to 15 percent
3:14
higher than its bigger, cheaper rival. And
3:16
don't forget Walmart and Target, who are
3:18
also attempting to lure in folks seeking
3:20
steep discounts. While Family
3:23
Dollar is concentrated in cities, Dollar General's
3:25
locations veer toward more rural areas. So
3:28
even though for Family Dollar a new day
3:30
has come, one which they hope churns out
3:32
a profit, the customers the
3:34
chains leaving behind may struggle to
3:36
find a replacement, especially if
3:39
one isn't nearby. And
3:41
that could make it difficult for consumers to
3:43
cash in. From
3:47
Wondery, this is Business Wars Daily. I'm your
3:49
host David Brown, written and produced by Jessica
3:51
Romask. Our executive producers are Tina
3:53
Rubio and Marshall Lewis. Hey
4:10
Prime members, you can listen to Business
4:12
Wars Daily ad-free on Amazon Music. Download
4:15
the Amazon Music app today or
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you can listen ad-free with Wondery
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Plus in Apple Podcasts. Before you
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go, tell us about yourself by
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completing a short survey at wondery.com/survey.
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