"Organizations that champion empathy will be the leaders in every category". We kick off season 3 of Bytes Over Bagels introducing this season's theme: Empathy. Don Bora, John Ostler, and Steve Polacek join us from Eight Bit Studios to discuss how their 10-year journey in the website and mobile consulting space went from why they started: to create a great studio for collaboration and work-life balance, to today, why does Eight Bit exist? They discuss their team's approach to empathy, the different approaches to the research, and the reasons behind pivoting this very podcast, Bytes Over Bagels into helping to answer those and more questions.