On this weeks episode of C-Suite Success Radio, your host Sharon Smith interviews Shep Hyken, New York Times and Wall Street Journal bestselling author and the Chief Amazement Officer at Shepard Presentations. Shep shares stories about success from his first entrepreneurial experience as a kid and how that shaped his love for customer service. You will learn how Shep defines success and the lessons he has learned to help you gain the edge you are looking for. Shep's Best Selling BooksShep on LinkedInLearn more about your ad choices. Visit megaphone.fm/adchoices