CSTG 166: Managing Reviews: Grow Your Reputation with Mark Spencer
CSTG 166: Managing Reviews: Grow Your Reputation with Mark Spencer
CSTG 166: Managing Reviews: Grow Your Reputation with Mark Spencer
Mark Spencer, a seasoned expert and the force behind Consumer Fusion, brings a wealth of knowledge on reputation management, particularly in the home services franchising and healthcare industries. In this episode, he and Chad Peterman delve deep into the nuances of managing online reputation and reviews in today's digitized world. Mark uncovers the three-pronged approach to reputation management integral to any modern business: generating reviews as an offensive strategy, removing negative feedback as a defensive tactic, and crafting precise review responses.
Additional Resources:
Chad on LinkedIn
Peterman Brothers Website
Mark on LinkedIn
Consumer Fusion Website
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Can't Stop the Growth
Chad Peterman, host of Can't Stop the Growth, is driven by a personal mission to provide a platform for others to grow and thrive. CSTG offers reassurance, inspiration, and the recognition that making mistakes and facing setbacks are natural parts of the journey. Through his own thought leadership and engaging discussions with leaders, join Chad as he highlights the importance of personal development, pursuing greatness, and always chasing your potential.Join Podchaser to...
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