When customers rent one of your short-term rentals, you want to do everything you can to keep them coming back as repeat customers. In this Q+A with coaching clients, I answer questions about what makes a repeat customer tick, and how you can go above and beyond to keep them coming back for more.

Also in this episode:

• The importance of getting corporate customers
• Making an intentional decision to believe what you believe
• When it is time to take a break 
• What amenities to offer your guest

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About Cashflow Diary™ 

Jay Massey is a full-time Real Estate Investor, Entrepreneur, Popular Podcast Host, Author, Speaker, Coach & All-Around Problem Solver.

Cashflow Diary is a short-term rental hospitality training company. We show people how to build their own short-term rental business (without needing to buy or own any property) so they can thrive financially.

Heralded as the most advanced short-term rental training in the industry, Cashflow Diary enjoys creating content and communities that are solely focused on developing individuals into powerful business owners. Founded by J. Massey, Cashflow Diary exists to create short-term rental entrepreneurs. No matter your passion, he believes that running a hospitality business will change people’s lives…

 Cashflow Diary is here to share all of it with you.