One of the biggest challenges facing communications service providers is the shift in commercial models. Traditional revenue and margin streams are being squeezed and service providers increasingly need to augment these areas with new products. Value added services (VAS) across customer experience solutions, analytics, and hardware are being explored by many providers as new solution options.

In this episode, we hear from Akixi and examine how they are assisting service providers who are looking at new value added services and the podcast explores best practices for integrating VAS into service provider eco-systems.