HR, accounting and IT are a few of the areas that can benefit from transformative technologies like digital and robotic process automation. But it’s not just about the tools; it’s about changing the way you work to be smarter and more efficient. John Cavalier and Mary Washburn of Cohen & Company’s Management Consulting Group discuss how organizations along all points of the digital maturity scale can transform their back office. Learn what drives the decision for transformation, what tools could help and what else you need to be successful.