Over the next two episodes, Don Blevens of Baby and Me shares his Coronvirus turnaround story. His business went down 70% in March 2020, but in April they regained much of that back, and their revenues continue to climb. Any business in a situation where they are down in revenue, have had to adapt to closures and physical distancing, and have more bricks than clicks will benefit from this episode as Don shares:

• The concept behind his successful retail business
• Some of the mistakes and challenges that held his business back from having
• Why they decided to close their doors to the public at the outset of the pandemic
• The initial steps they took online when they decided to close the doors
• Which social channels they are now using and why
• How they move from Magento to Shopify and why
• How many products they now have online and how long it took
• The approach they took to adding inventory online
• What their POS system is, how it integrates to Shopify and if they plan to move to the Shopify POS system
• What makes a poor online shopping experience and steps they're taking to make theirs better every day

You'll find Baby & Me online:

babyandme.ca 

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If you know a small businesses owner who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive in a Covid world and think they should be a guest on the podcast please reach out to me. By sharing our stories and knowledge, we can get through this together.

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If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell.

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