You never get a second chance to make a first impression. The well-worn phrase is where we start our exploration on this episode of Case by Case. We talk about ways to put your best foot forward when meeting with a potential new client for the first time. We also look at ways you and your team can shape the prospect and client experience in those impressionable first weeks.Key resources:• White paper - https://www.midlandnational.com/documents/347238/639746/24516Y.pdf• Webinar replay - https://sfgmembers.wistia.com/medias/1zgd7ns0zn