E025: Contact Center Workflow Integration
Released Monday, 10th October 2016
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E025: Contact Center Workflow Integration
E025: Contact Center Workflow Integration
Monday, 10th October 2016
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Learn how inContact's new contact center feature is allowing contact centers to integrate diverse workflow tasks into a single contact center queue. Mark Colclasure is a sales engineer for inContact and he will walk you through several examples of how company's can get more efficiency from their contact center staff by integrating a multitude of different workflows.
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