Mark Ipaviz: ELEVEN AustraliaMark Ipaviz is a member of the Coaching for Leaders Academy and National Sales Manager at Ozdare where he manages the brand ELEVEN Australia.Key PointsCreate an environment where people come to work absolutely loving every second of their day.If you create an environment where everyone feels loved, you create a family.If you take care of your people, they will take care of your customers.Resources MentionedELEVEN AustraliaHow to Win Friends and Influence People by Dale Carnegie*The 7th Habits of Highly Effective People by Stephen Covey*The 5 Levels of Leadership by John C. Maxwell*The Coaching Habit by Michael Bungay Stanier*Related EpisodesCFL237: These Coaching Questions Get ResultsCFL301: How to Get the Ideal Team PlayerCFL338: Your Permission to FailCFL370: Three Steps to Great Career Conversations Success StoriesIf you have a success story, I’d love to know about it. Just visit http://coachingleader.wpengine.com/success to share your story with me.Coaching for Leaders AcademyThis SaturdayCast is brought to you by the Coaching for Leaders Academy. The Academy is a year-long cohort of participant leaders who work personally with me to become substantially more effective in talent development, effective decision-making, consistent innovation, self-organization, and efficient learning.You can discover more and get alerted about opportunities to apply for the Academy by visiting http://coachingleader.wpengine.com/academy