One thing that all of these businesses have in common is the fact that I have to tell potential clients ‘no’, for various reasons. If you know me, you’ll understand that I HATE doing this! I’m the type of person that wants to make everyone happy, and telling someone that I couldn’t work with them made me feel like I was abandoning them.

Well, I did something about it!

I created a NON-client experience… my way of serving someone without actually getting the opportunity to serve them as a client!

I’m obviously a huge advocate for creating an exceptional client experience. That’s first and foremost. However, if you’re in a position in your business where you’re turning down work, brainstorm a couple of different ways that you can serve clients that you won’t be working with. Consider creating an unforgettable non-client experience. It might generate more business for you because of how well you serve people, whether they’re your clients or not! 

If you’re looking for some ideas on how to improve your client (or non-client!) experience, I got you, boo! Grab my free guide on how to create & automate an unforgettable client experience! I clearly want to make everyone happy, including you! I hope this helps! :)