Special guest: Jeffreys Barrett, MHA, NHA - Director of Workforce Development for the Arizona Health Care Association.  

In this podcast we discuss the radical changes that can occur within a residence when patients are treated like people, and behaviors become opportunities.  Listen as we talk with Jeff about radical hospitality and how it changed a struggling facility into a community of neighbors.  Jeff and Chuck's experience give a guideline to changing problem patients in to neighbors and family.  

Who is this episode for: Nurses, Caregivers, Family, Facility Directors, Residential Administrators 

If you are having difficulties with "behaviors" this episode is for you