Upland Software
Exploring contact center technology that drives agent productivity and provides exceptional customer service — delivering the right answers, to the right people, at the right time.
When the Answer Finds You: Scaling Support with Karen Holliday
The Culture of Knowing: Why Knowledge Management Isn’t Always About Answers with Lana Kosnik
The Knowledge Imperative: How AI is Reshaping the Way We Work with Stephen Harley and Adam Obrentz
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