Podchaser Logo
Home
Contact Center ShowEpisode from the podcastContact Center Show
Next Episode
Knowledge is the new oil, but do you know how to drill?

Knowledge is the new oil, but do you know how to drill?

Released Monday, 15th May 2023
Good episode? Give it some love!
Knowledge is the new oil, but do you know how to drill?

Knowledge is the new oil, but do you know how to drill?

Knowledge is the new oil, but do you know how to drill?

Knowledge is the new oil, but do you know how to drill?

Monday, 15th May 2023
Good episode? Give it some love!
Rate Episode
About
InsightsPodchaser Pro
Reviews
Credits
Lists
Transcript

Bob and Amas discuss the world of knowledge.

"I'm going to date myself that we had knowledge on paper in binders at every desk." - Bob

"In fact, I believe that if used correctly, knowledge or technical product content in this case is and should be seen as marketing." - Mike

"So we have this issue. There are 1400 page PDFs running out there. How would you think about the problem and and how? How have you advised people to begin to think about solving it?" -Amas

 

Connect with Mike Stock at https://www.linkedin.com/in/mikestockactual/

Show More
Rate
Get this podcast via API

From The Podcast

Contact Center Show

1
This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. Your contact center mentors - Amas Tenumah & Bob Furniss

Join Podchaser to...

  • Rate podcasts and episodes
  • Follow podcasts and creators
  • Create podcast and episode lists
  • & much more

Episode Tags

Do you host or manage this podcast?
Claim and edit this page to your liking.
,

Unlock more with Podchaser Pro

  • Audience Insights
  • Contact Information
  • Demographics
  • Charts
  • Sponsor History
  • and More!
Pro Features
Podchaser Logo

Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More