Episode Transcript
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0:01
Welcome to Contractor Cuts , where we cover
0:03
the good , the bad and the ugly of
0:05
growing a successful contracting company
0:08
.
0:13
Welcome back to Contractor Cuts . My name is Clark Turner
0:15
, I'm Jared Flo . Thank you for joining us again
0:17
this week . So today we are talking
0:20
about insurance
0:22
, right , and so we get asked a lot like what
0:24
insurance should I have , how much should I have , what should I do
0:27
? And today we're going to break
0:29
that down . There's a couple of different spots that
0:31
you can really get in trouble with insurance
0:33
. We'll talk about that , but also when
0:36
and how you should increase your insurance
0:38
, and what you are and are not covered
0:40
for , and how to watch your back when it
0:42
comes to that sort of thing . So
0:45
today , before jumping
0:47
into that , we want major disclaimer
0:49
.
0:50
We are not insurance agents
0:52
. We are not insurance agents .
0:53
This is not legal advice and
0:55
also , very importantly , insurance
0:58
is state to state . There's not a federal
1:00
insurance anyway
1:03
. So when you are in Georgia
1:05
versus California , versus New York , versus
1:07
Texas , anywhere that you go , there's going to be
1:09
different regulations , like in Georgia
1:12
, you're required to have insurance , to
1:14
show , to get your license
1:16
, other things like that . So
1:19
we're not talking about what levels you have to
1:21
have regulatory . What
1:23
we are talking about today is , if you weren't required
1:26
for anything , this is what we would put
1:28
in place . This is how we'd protect ourselves
1:30
. And here are the gotchas that almost took our
1:32
company down from day one when
1:34
it comes to miscalculating
1:36
your insurance .
1:38
These are our thoughts based on our experience
1:40
, just like every other one other
1:42
of our podcast , based on mistakes that
1:44
we've made . We came across
1:47
a lot of this information
1:49
and kind of how to get this niche in and work well
1:51
. So this is just our thoughts on that
1:53
.
1:53
So diving in . We're going to start with the one man
1:55
show . If you're a single operator
1:57
by yourself out there doing project
2:00
management , construction , whatever you're doing yourself
2:02
as a business
2:04
owner , there's obviously
2:06
the two main types of insurance . We're going to talk about general
2:09
liability and workers' compensation
2:11
. So general liability is really insurance
2:14
protecting yourself from
2:16
lawsuit from your client , from burning
2:19
a house down for the client , anything that's-
2:21
.
2:21
A major destructive errors on
2:24
job sites .
2:26
Now the workers comp site is . You
2:28
cut your hand off on the job site with a table
2:30
saw . It's covering that .
2:32
Personal injury .
2:34
Or any of your employees that are with you . All of them
2:36
are covered . If someone falls down the stairs , you've
2:39
got insurance to cover that . And
2:42
one big reason for that and getting into
2:44
it with a one man show is
2:46
that and I'm going to do that all the time A lot of guys don't have
2:48
workers comp for one man show . They're like you know what ? I don't
2:50
have the money for it , I'm just going to do general liability
2:52
because that's required in a lot of states . Right
2:55
, and so in some states don't require
2:57
workers comp , like state of Georgia where we are . You're
3:00
not required as a construction company until you have three
3:02
or more employees that have workers comp . Yeah , for
3:04
us . And the reason that I always
3:06
suggest workers comp to
3:09
a one-man show is that what
3:11
would you do if you lost a
3:13
finger ? What would you do if you fell downstairs
3:15
? Because I would say that
3:17
is Most personal insurance does . Health
3:19
insurance does not cover work job
3:21
job site .
3:23
We're related in incident .
3:24
So a lot of times I mean , if your
3:26
answer is , I'll just tell them I hurt
3:28
myself in my garage , okay , so
3:30
you're going to commit insurance fraud ? Okay
3:33
?
3:33
got it . That's a good game plan for growing
3:35
a company .
3:35
So you know . That's kind of the first
3:38
and foremost . What's your game plan ? How much
3:40
money do you have in terms of covering
3:42
an injury , covering that sort of thing ? Uh
3:45
, workers comp isn't that big of a deal when
3:47
you're by yourself one-man show , right , but
3:49
it's important to have in place , in my opinion
3:51
. Um , now , general liability
3:53
have to have in place . Most states
3:55
require , most states say , to operate
3:58
as a contractor in this state , you need to
4:00
have it as a company . Or even a lot of people
4:02
are acquired out of any sort of general company
4:04
to have an insurance policy that covers it .
4:06
So well and also a lot of clients are going to ask To
4:09
make sure that they're covered if you're going to be working
4:11
on their job site or on their house . If something
4:13
goes wrong , am I liable
4:15
only to what you've got in your bank account . If you screw
4:18
up my house , you know . So they're going to ask and
4:20
make sure that you've got everyone's looking , licensed and insured .
4:22
And insured means that general liability
4:24
insurance that people want in place . Yeah , um
4:27
, once you have that in place , something
4:29
very important is that and this is where
4:31
I'll tell a story in a second of where I got In trouble
4:34
starting this company Is your
4:36
insurance is not just covering you
4:38
, it's covering anybody on your job
4:40
sites yeah , so , anybody . That
4:42
is a 1099 or w2
4:44
, but 1099 vendors . I
4:47
didn't realize when I was starting this company 18
4:49
, 19 years ago that my insurance
4:51
was also A umbrella
4:54
for anything happening on my job site . So
4:56
the story that happened
4:58
was we were in business for maybe two years . I
5:00
was making like 30 35 thousand a year
5:03
as the owner of this thing , trying to pull some sort
5:05
of money out of it , right , um , and
5:08
we got to a spot where we started growing and get some momentum
5:10
. And so me and a buddy of mine
5:12
that was the co-owner at the time
5:15
of of of our construction company
5:17
he had a separate company so we hired
5:19
a on-staff office manager
5:22
, someone to answer our phone , schedule things . We
5:24
kind of shared that position to where
5:26
I didn't have a big need for a full time
5:28
, but I could definitely keep someone busy 20 hours a week
5:30
, put them on my payroll
5:32
and just I . I brought on that employee
5:34
and then just he paid me for the 20
5:36
hours that he was using for his company . We
5:39
share an office . It went , it was no big deal right
5:41
, and so I brought her on
5:43
. She was great office manager and
5:45
I thought to myself I need A
5:47
worker's comp insurance . You know , if she falls down
5:49
the stairs I mean if she gets a , if she goes to
5:52
pick something up for us at a job site for
5:54
a check and steps on a nail , I need that covered
5:56
. I want to be super safe . So I went out and got some
5:58
workers comp insurance to cover our
6:00
company .
6:02
A year later , and never looked at
6:04
it again . No , I was like , great , I'll cover
6:06
that box , I'll pay that check .
6:07
She's covered if she ever gets hurt . I'm
6:10
now covered , which is great . I wasn't
6:12
up till that spot , um , but
6:14
no problem . A year later
6:16
we were walking down the
6:18
audit road , as you have
6:21
annually with most insurance companies , and
6:23
with that I got the audit back
6:26
and they said I owed them $45,000
6:28
. Well , that's 10 grand more than I'm making myself
6:30
. I don't have that money , much
6:33
less . I can't get you that money . And
6:35
what happened is every dollar I
6:37
paid my subcontractors for
6:40
labor on the labor on my job
6:42
sites because they didn't have
6:44
workers comp . They then had to be
6:46
covered by my workers .
6:48
So every dollar I paid which means
6:50
that in their eyes , you were underinsured
6:52
, yep , and so to
6:55
make sure that you were covered , you
6:57
got to make up this amount of money .
6:58
Yep , and on the back end it's
7:00
like it was like 20 cents on the dollar
7:03
. So you know , I might have spent 300
7:05
, 400,000 that year in labor and I had to
7:07
pay $45,000 in insurance
7:09
to cover it because it wasn't
7:12
approved . It was not part of the insurance that
7:14
I had . So it was , I
7:16
mean , long story short . I ended up working
7:19
it out and told them either we do payments
7:21
or I'm going under and I'm just not paying you .
7:23
You can see no money . Yeah , you want some or none
7:25
.
7:25
So we worked it out and
7:27
I worked my butt off over the next two years to get
7:29
that debt repaid . But that
7:31
being said , you have to understand
7:34
every single foot person
7:36
that steps foot on your job site
7:38
is going to be covered by both
7:40
of those insurances . So , when
7:42
I bring on a 1099 labor , when
7:44
I bring on anyone that's going to be a vendor
7:47
on my job site , I
7:49
require them to have the same level
7:51
of insurance that I do . So we have
7:53
a workers comp policy . We have a
7:55
general liability to be a 1099
7:57
on our job . You have to have your own general liabilities
7:59
and in your own workers comp .
8:01
Well and that requirement
8:04
is not something we came up
8:06
with that was our insurance company
8:08
saying hey , if you're going to have this
8:10
, these people need to be insured , but they also need
8:12
to be at the same amount that you're covered
8:15
for , which years
8:17
later became a little bit more complicated
8:20
because we actually had to substantially
8:22
go higher because of different companies that we
8:24
were working with , and so we had to get a
8:26
larger amount of insurance to get
8:29
in with some of these bigger companies , which
8:31
caused a real big complication with a lot of
8:33
our subs . Just something to know that
8:35
wasn't just some arbitrary number that we came
8:37
up with , that we wanted our 1099
8:40
guys to match the level of insurance
8:43
we had . That came direct from our insurance
8:45
company . That that was what was required .
8:46
Someone doesn't have to pay for that insurance either us or them
8:48
and so the way we've built it is , we
8:51
want them to pay for it . We will pay more to
8:53
a 1099 than I would in house labor
8:55
, but when I'm paying in house
8:57
W2 , I'm still also paying
8:59
insurance on them . So I'm paying the same amount
9:01
whether it's in house or 1099 . I'm
9:04
just pushing the liability because in
9:06
18 years we've claimed insurance on our insurance
9:08
one time . We've claimed it probably four
9:11
times on our vendors on different issues . The
9:13
one time was on us is because we didn't get
9:15
the insurance in place from that vendor
9:17
. If we would have gotten that in the office
9:19
, followed the right procedures at that time , we'd
9:22
have zero claims . And every time you make a claim
9:24
, insurance goes up . And so if
9:26
you have 10 different W2
9:29
laborers on staff
9:31
and someone hurts their shoulder , that's a claim . Someone
9:34
else has an issue , that's a claim . Something else
9:36
goes wrong , that's a claim . And so now I'm
9:38
incrementally increasing my monthly
9:40
outgoing because , well , this company claims
9:42
a lot , let's raise their insurance . It's like
9:44
car insurance you get a lot of accidents , your insurance
9:47
is going up . So , that
9:49
being said , when we lay this
9:51
out to new contractors
9:53
coming into the business who are asking advice on it
9:55
. The big pushback is bro
9:58
, I can't get these guys to get insurance . I'm trying
10:00
to get them to buy tools . I'm trying to get them on
10:02
site . They're not put together well enough
10:04
to have their own insurance . And so
10:06
what we do ? We walk you through . We're going to lay
10:08
out our policy that we , how
10:10
we onboard vendors and how we bring
10:13
them in and help them get that insurance
10:15
in place with a soft kind of launch
10:17
for them . So , jared , kind of explain
10:19
, to pretend I'm a vendor
10:21
and I don't have insurance . I want to work
10:24
for you , but what would be the
10:26
? How would you talk me through coming
10:28
on board as a 1099 subcontractor
10:30
for you ?
10:30
And getting insurance . Yes
10:34
, yeah . So it's one of the ways that we look at it
10:36
. In some of our previous podcasts we talk about
10:39
taking ourselves and putting ourselves in
10:41
our subcontractors shoes to understand
10:43
what are they going through , what are they dealing with , how
10:45
can we kind of help with that ? And
10:48
a part of this is like they're helping
10:50
them develop as a business . Insurance
10:53
is going to be something that they that's really
10:55
going to help them kind of grow and get into different
10:57
industries and all that stuff . But it's expensive
10:59
and it's a hard you know hard pill to swallow
11:02
to jump across that thing . So , coming
11:04
in as a new vendor for us
11:06
, that being a requirement
11:08
, is difficult to land
11:11
people and say , hey , if you want to work with us , you
11:13
have to be , you know , you have to have
11:15
this insurance right Now . If you're a
11:17
you know , a hundred million dollar
11:19
company that everybody's trying to go and work with
11:21
, you just got to standard and say either you got
11:23
it or don't . You want to work with us , you get it right
11:26
and we try to run a hard line with that
11:28
as much as possible . But if we find
11:30
somebody that were like this guy's going to be really , really
11:32
solid , he needs to get
11:34
the insurance , but he needs some time to
11:37
test us
11:39
Make sure it's worth it for him .
11:40
Is it worth it for ?
11:41
him . Are we going to do what we said . Are we going
11:43
to pay him good money ? Are we going to pay him on time
11:45
? And if he pays this insurance
11:48
to work with us , is he still
11:50
going to make good money ? Right , and so we
11:52
will give them . We'll work with them on a
11:54
short runway of all
11:56
, right , let's get you to this place and
11:59
by this point the expectation
12:01
is you're going to have that insurance set up
12:03
. If you don't , I can't send you any more work , right
12:05
, but it's a short onboarding
12:08
to give them a little bit of stair step up
12:10
to get on the insurance . And
12:12
there's a lot of people that we've done that with
12:14
and for for many , many years that
12:17
now have their own insurance
12:19
. They've become a larger , substantial
12:21
company . They've got in with some other companies
12:23
, right , but they're loyal to us because we helped
12:25
them get there . So that's kind
12:27
of the very beginning process that we help
12:29
with that . Now there are , there
12:32
are some people that
12:34
we don't require to
12:36
get insurance and those are the ones that are
12:38
kind of going to be the smaller
12:41
one off trades like
12:43
a cleaner , for in our industry a lot of times at
12:46
the end of a job we've got a you know , post
12:49
construction cleaning that comes in . We've got a cleaner
12:52
that goes in and that person's
12:54
making , you know , three , four $500
12:56
every couple of weeks . You know they're
12:58
not doing a ton , they're not making a ton
13:00
of money and even if they were working every
13:02
single day with us , they're probably only making
13:04
$30 , $40,000 a year right , it's not
13:06
.
13:06
it's not it and they're not even through us . Usually I mean usually
13:09
, I think we look back on average
13:11
because we have so many project managers and they all
13:13
have their own cleaners and they kind of turn over some
13:16
and replace some and use one for a while . Our
13:19
average cleaner was , I think , about $6,000
13:22
a year that we were spending out
13:24
of our pocket on that one specific
13:26
cleaner . So , we're
14:06
like to require them to get a $2,500
14:08
, $3,000 insurance policy .
14:09
That's unfair to them .
14:10
They're not going to do it . We're not going to be able to capture
14:12
.
14:12
So there's . So , when it comes to insurance
14:15
, you've got general liability , and under general liability
14:17
you've also and workers
14:19
comp . You've got something that's called uninsured
14:22
coverage , right , just like motor
14:24
vehicle , right ? You have to have uninsured
14:26
coverage that if you know you
14:28
hit somebody or somebody hits you that doesn't
14:30
have insurance , you're covered . It's the same
14:33
concept , but it's expensive
14:35
. But it's more expensive , right , you
14:38
know , million
14:40
dollar policy of just regular general liability
14:43
and workers comp is , you know , reasonably
14:45
priced . But to be able to get
14:47
that amount of uninsured is going to be very , very expensive
14:50
.
14:50
Well , and you picked the amount of money that
14:52
you're going to spend of uninsured Now if you go
14:54
under that , there's a refund . If you go over that
14:56
, they're going to ask for more , but for us I think
14:58
we're at like $200,000 a year
15:01
250,000 a year of
15:03
uninsured labor we're going to pay out , and what
15:06
that covers is that first month
15:08
onboarding for that crew that wants to test us
15:10
out and go through the dating , dating stage
15:12
before they commit to marry . We are covered under
15:14
that and so are they those ? Yes , and so it's
15:17
like I can spend 10 grand on
15:19
this crew before they get insurance
15:21
and then say , hey , you see what we can
15:23
do , you can see the amount of money you can make here . It's time to get
15:25
that insurance in place . We've had that conversation since they started
15:28
with us and they've committed to doing that
15:30
. And they say , yeah , I made 10 grand in a month , I'll
15:32
pay for insurance deal , and so we
15:34
will help them do that . We'll introduce them to
15:36
an insurance agent . Again , we've talked
15:38
about this in past podcasts . If I can
15:40
help my vendors and my subs build
15:43
better businesses a they're going
15:45
to appreciate and be loyal
15:47
. B they're going to run more efficiently
15:49
, and both of those things lead
15:52
to more efficiencies on my job site
15:54
and better quality products . So
15:56
I'm here to help grow those 10
15:58
99 vendors into our
16:00
teammates and part of our team and
16:02
in the partnership to where
16:04
we're doing this together . So that mentality
16:07
with the insurance the same thing like don't go out
16:09
and buy it today If you don't know if this is a
16:11
good fit for you . Let us get a couple of
16:13
paychecks to you and see if this works well
16:15
and if it does . Great , that's when
16:17
we're going to require it . I'm going to have a drop dead
16:19
date . Maybe we're
16:22
going to put it five weeks from today . You're you can't do
16:24
work until you're insured
16:26
, but the next five weeks , do as much work as you can and we'll cover
16:28
it . We'll cover that insurance for
16:30
you , right ? One thing to note also
16:32
we're going to get into kind of managing the subs . But
16:35
with that being
16:37
said , with managing
16:39
our subs and our software , you
16:42
put in their insurance into the software
16:44
, yeah , right , so when , if I
16:46
have a vendor come in , they give me the insurance I
16:48
uploaded into the software underneath them
16:50
and their their profile is a vendor
16:53
for me , yeah , when I do that , I pick a date
16:55
and I say , hey , this is the expiration
16:57
date on this insurance and I check
16:59
a box saying notify them and me when
17:02
this dates coming . Yeah , 60 days out
17:04
. When you know what
17:06
is that ? 10 months from now , yeah , the vendor
17:09
and my office will start getting emails from
17:11
our software that says , sure , you're about to expire
17:13
.
17:14
This is your expiration date .
17:15
Let's get it and it's gonna go once a week From
17:18
60 days out all the way down to like seven
17:20
or ten days , and it goes daily .
17:22
It says hey .
17:22
We still have your insurance . Hey , we don't have your insurance . And then once
17:24
we you update the insurance in our software , those
17:26
emails go right along with that . You're
17:29
getting printouts on their work orders
17:31
that say hey , do not do work after this
17:33
date , mm-hmm , or you will not receive
17:35
money because we cannot pay you , because your insurance expires
17:37
. So I say all that when
17:40
I'm signing up my new vendor
17:42
to do this work For
17:44
us for the first month without insurance , I'm going
17:46
to put a date in the software
17:48
, like I have insurance for them through that date
17:50
. That way I've got a drop dead date
17:53
and my paperwork matches what
17:55
I'm saying . So they can't get a . Any
17:57
of my project managers send them a work order
17:59
through the ProStruct 360 on
18:02
the bottom of the work order and red red
18:04
writing after that date it's gonna say do
18:06
not do this work until the
18:08
office has received updated insurance
18:11
coverage . You will not get paid for
18:13
any work completed until that
18:15
has happened . Right , right . And so that way
18:17
we have full control of the financial
18:20
side of . Listen , buddy , I told you
18:22
we couldn't pay you . I put it on our contract
18:24
, the work order , and so you know and
18:26
have agreed to get this insurance . That way
18:28
it doesn't bleed and turned into two months and three
18:30
months and four months , right , and now I'm eating
18:33
all of this insurance money . So , yeah
18:35
, that , and we've covered a lot in the short
18:37
period of time in this . But but to break it down
18:39
a little bit more , getting the general
18:41
liability and a workers comp
18:43
Policy we think
18:45
is very important within that
18:48
. Look at the uninsured
18:50
coverage Policies and talk
18:52
to your agent about that . Yep , having that
18:54
uninsured in place and thinking , okay , how much
18:56
work am I gonna do ? Let's do 5%
18:59
of the amount of work I think I'm gonna do this year . It's
19:01
gonna be uninsured because all most of my vendors
19:03
have it , or None of my vendors have
19:05
it , but I'm trying to get them to switch over . Let's go up to 15%
19:08
of whatever my projections are are gonna
19:10
be uninsured , so I have a ramp to
19:12
get there . Yeah , but looking at it that
19:14
way and saying , okay , this vendor , I'm
19:16
never gonna require their cleaner . It's
19:19
a haul-off guy that doesn't work for me every other month
19:21
. I don't use them a lot . It's okay , I
19:23
can eat that . Yeah , but
19:26
a general rule of thumb for the company you have
19:28
to have insurance outside of being a cleaner Mm-hmm
19:30
to work at our to workforces at 1099
19:33
. Yep , yep , if
19:35
you want to learn more about this one . One cool
19:37
thing again having the vendor
19:39
management side starts at our eighty nine dollars
19:41
a month . Yeah , so at eighty nine bucks
19:43
per month in the software you have a
19:45
storage system , a digital storage
19:48
system for Tracking it .
19:49
Tracking it , you put all your vendors in
19:51
there , so you've got all their information , but you also have all
19:53
their paperwork .
19:54
Yeah , Also very important
19:56
when I upload this year's new insurance
19:59
, mm-hmm , it stores last
20:01
, last year's , in the year before , in the year
20:03
before . So when I have a callback in
20:05
18 months about a Waterline
20:08
breaking because a nail went through it .
20:10
I can't , I can't give , I can't claim insurance
20:13
on the date Insurance
20:16
for today . Yeah , I have to claim
20:18
insurance on the insurance paperwork Associated
20:21
when the error on the site happened . Yeah , so
20:23
you need the retention of that , the those
20:25
documents .
20:26
So you have a full software built
20:28
with all of the insurance for all of your vendors
20:30
in there . We've got a report that you're in bail to run
20:32
, that you hit audit and
20:34
it's going to pull all that information so you are
20:36
done with your insurance audits . We will . It's
20:39
pretty much handled throughout the system .
20:40
Well , and that was you know a couple , a couple last
20:42
. You know tips and tricks . One of those was
20:44
that one making
20:47
you know once a year you will go through an audit
20:49
. They come out and they're looking through
20:51
the paperwork to make sure that everybody
20:53
that we paid was covered under insurance
20:56
, right ? The
20:58
tip in that is if you just crap
21:00
a bunch of papers on , you
21:02
know and they're trying to sort through it and they're having
21:05
to take a lot of time and they can't find what they're looking for
21:07
and some are forward and some are backwards
21:09
, and some are stapled and some are clipped and it's just
21:11
a mess . It's
21:14
not going to go so well for you Hours
21:17
. You know , even before we had the system
21:19
, we worked really , really hard and spent a lot
21:21
of time going through files and folders
21:24
. But we would go through every single one of them
21:26
, get the documents that we needed and alphabetize
21:28
them . Right Now
21:30
the software handles up for you .
21:31
You have a report that says triple
21:34
A haul off , I paid
21:36
this amount on these dates or
21:38
during the last 12 months , and
21:40
so you can see who you paid what and
21:43
a checkbox next to it that says they have insurance and
21:45
also all the insurance papers
21:47
sitting there in the software that you can print out
21:49
. So it's super efficient for those
21:51
audits . But it also allows you to check
21:54
in to see who doesn't have insurance If
21:56
someone wants to start working for you again . They used to well
21:58
, now you don't . So we need to update that . It
22:00
really handles the back office for you
22:02
to where you know . It cuts the
22:05
need for an office manager down to where
22:07
they can spend more time on more important
22:09
things as well as if you're still managing the
22:11
back office yourself . It's handling
22:13
a lot of that for you . So get on the software
22:15
, try it out . There's a free version that's forever
22:18
free than there's the paid versions that are two
22:20
weeks for free . Get in there to the
22:22
complete version . That's got this , that's got the
22:24
quick , but it's got everything tested out . But
22:26
all that to say you have to be organized
22:29
or insurance will take you down
22:31
as a company . Yeah well , don't have it in place
22:33
and something goes wrong , your company's going
22:35
down . If you do have it in place and you
22:37
do it the wrong way , your company's
22:39
going down . So it's
22:41
a spot . That is the a
22:43
dreaded necessity of
22:45
this business , and a lot of guys
22:47
don't think about it because it's nothing but paying
22:50
money for nothing . It feels like . Take
22:52
it seriously . Make sure that you're
22:54
dotting every eye , crossing every T
22:56
. If you have any questions about it too , reach out to
22:58
us . We will have a personal conversation
23:01
, jared right with you about insurance
23:03
.
23:04
Like we said , we are not professionals
23:07
in this , we're not licensed in this , but we've got
23:09
a lot of experience .
23:10
Find a broker . We've talked about
23:12
this too before . We prefer brokers over
23:14
a single agency . They can shop
23:16
, they can give you opinions , they can talk you in or
23:19
out of stuff , but also have your back
23:21
and change insurances when things
23:23
are going wrong .
23:23
Yeah , Our broker's been great through the years
23:26
, with random questions and also
23:28
reaching out to us . There's plenty
23:30
of times that you know our insurance , the whoever
23:32
our insurance carrier is will send us
23:34
a document and we're like what the crap is this
23:36
? Right , send it off to her and she just handles
23:39
it , gets it taken care of .
23:40
So find one of those in your area If you
23:42
need help . If you're in Georgia , we'll connect
23:44
you with someone , or Tennessee or Texas
23:47
will connect you with someone . But if you
23:49
are asking around on Facebook
23:51
groups or other contractor groups
23:53
in your area , find a good broker
23:56
and sit down and say this is what I'm looking
23:58
to achieve . How do I ? What's
24:00
the cheapest way to achieve this , where I'm protected
24:02
and have them help you
24:04
get educated on some of that stuff . But , like
24:06
I said , we're always available for conversations . Reach
24:09
out , go to ProShark360.com , go to contact
24:12
us , set up a demo or a meeting with Jared
24:14
or I . We'd love to talk to you about the software
24:16
, our coaching program or just general
24:18
questions or about life . Yeah
24:21
, all right , y'all . Thanks for listening . We'll
24:23
talk to you next week . See ya , bye
24:27
.
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