Episode Transcript
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0:00
Welcome to Conversations where today
0:02
we have Mr Corey Cummings , an
0:04
entrepreneur and coach . He is CEO
0:06
of Cummings Solution , which
0:08
works with individuals and organizations
0:11
to identify and realize their full
0:13
potential . His team also works
0:15
with organizations to solve complex
0:17
problems through custom technology
0:20
solutions . For all you . Strengths
0:22
, enthusiasts , Corey leads with Activator
0:25
, Futuristic Ideation , Command
0:27
and Self-Assurance . Welcome
0:30
to the show , Corey . How are you today
0:32
?
0:33
Great Thanks for having me .
0:34
Absolutely . Where in the world are you coming
0:36
from today ?
0:39
North Carolina . Right in the middle of North Carolina
0:41
it's a little small town called Liberty , I
0:43
think .
0:43
We have three stop lights now , so
0:46
we're growing a little bit , so
0:48
yeah , so right in the middle of North Carolina , so
0:51
today we're talking about artificial intelligence
0:53
and I have been trying to understand
0:55
that a little more and I know for
0:58
you as a technologist and a coach
1:00
, you probably have it more figured
1:02
out than me , so
1:05
I'm just learning about it and really going
1:07
to be leaning in here and trying
1:09
to have you explain to
1:11
me , as well as the listeners , a little
1:13
bit more about the space that it
1:15
seems like is top of mind
1:18
for people , and
1:20
part of that is that
1:22
we're confused , right
1:24
.
1:25
Well , I think with coaching there's
1:27
a real , a very
1:30
real human aspect that needs to go into coaching
1:32
, right . So when you're working with a client
1:35
, you're asking powerful questions
1:37
, yeah , you're going through and helping them
1:40
maybe understand , through assessments , some of
1:42
their own personalities , their own
1:44
strengths , those types of things
1:46
. What's scary about AI is
1:48
that you could ask
1:50
the AI tell me
1:53
this person's strengths and
1:55
how does that apply to this person ? So
1:57
a lot of that analysis that we're doing
1:59
manually my word manually
2:01
there AI can do
2:04
for you , right
2:06
. So the fear is okay
2:08
. If AI can do these things , if
2:11
AI could ask questions contextualized
2:15
, then why do you need a coach ? So
2:19
it's the same idea of look
2:21
at McDonald's when they had
2:23
the boards come out you could order on the board
2:26
. Cashiers
2:28
were intimidated because what about us
2:30
? So what does that do for us ? So I
2:32
think that's kind of if I had to kind
2:34
of guess and look into . Maybe
2:37
causing some of that fear is
2:39
where does the coaching profession go
2:41
in the age of AI ? Right
2:44
, and then individually
2:47
, there's for certain
2:49
coaching task , the reality
2:51
is an AI could do it better . So
2:54
analyzing , for example
2:56
, a Clifton Strengths assessment
3:00
would be a great example . You've
3:03
been doing that for years , but for
3:05
some of us that haven't been doing that quite as long
3:08
, being able to upload a
3:10
Clifton Strength profile and
3:13
then just ask questions about it , right
3:15
, help have the AI kind of almost
3:17
use a work-esure calculator to
3:20
go and just really contextualize some of these
3:22
things and give you some insights into
3:25
a person based on a certain assessment . Yes
3:28
, it's scary , but it's also powerful . You
3:31
look at mathematicians when the calculator
3:33
came out right . It's
3:36
a very similar concept and I think it's exciting
3:38
, but it could also be intimidating
3:40
if you let it .
3:44
Yeah , I think when
3:46
I think about it , I think
3:48
about AI as more partnering
3:50
with me to for those tasks
3:53
. Now there's
3:55
a difference when we start bringing into AI
3:57
into the coaching conversation
4:00
whether it be apart from
4:02
us , maybe in between sessions
4:04
or something like that that
4:06
to me , I
4:08
get a little frantic about it . It's like I
4:10
won't know necessarily how
4:13
that's going , or will I . Do you happen
4:15
to know anything about that ?
4:18
I think the question is regarding
4:20
AI replacing
4:23
a coach in a coaching session . Did
4:25
I understand the question correctly ?
4:26
Yeah , so what I've heard of is
4:29
these chatbots . If
4:31
you deploy these , so
4:33
it's in between sessions
4:35
I may show up and have a great session
4:37
with you , and in between I may have
4:40
a chatbot that then maybe
4:42
takes over for the next
4:44
few weeks until I see you again .
4:46
Okay , I understand what you're saying . I think there's
4:49
some power in that , particularly
4:51
if you're working with a client on
4:53
achieving certain goals . Just
4:56
say , for example , that we have a coaching session
4:58
and out of that session the
5:00
client comes up with a . You
5:03
work with them , they come up with a plan to
5:05
go and make it up
5:07
, unless you're what the thing is . But
5:09
we have a four-step process we're going to go
5:11
through together . Some of the
5:13
value I can see is in the automation
5:15
and particularly with AI . If AI
5:18
knows about that plan , being able
5:20
to text them encouraging messages
5:22
along the way , being able
5:24
to check in with them when they haven't have
5:27
you done your devotionals today ? We have a goal of
5:29
creating a consistent habit of
5:33
30-minute devotionals every day . Having
5:35
that checkup in between that , frankly
5:38
, I forget to do I
5:40
think is a powerful tool . I
5:43
wouldn't be intimidated by that . Now
5:46
. What I wouldn't appreciate if the
5:48
AI then tries to do a coaching
5:51
with the client , right , I
5:53
think that crosses a different line , particularly
5:56
when you're not in control of it or you're not aware
5:58
of those things happening . But I think , as
6:00
long as you can kind of understand what's
6:03
going on , what
6:05
the AI tasks are , it
6:07
can be helpful .
6:10
Yeah , I think coaches still need to have
6:12
their finger on
6:14
the pulse of things with
6:17
their clients for sure
6:19
.
6:20
Sure , and then just looking at things like
6:23
you know , if I'm coaching it with
6:25
a client and we're working
6:27
on self-awareness right , so we do
6:29
an EQ assessment and we realize
6:31
there's a challenge here . You
6:34
know there are apps out there now that
6:37
you could actually record . How
6:39
am I feeling today ? You know you
6:41
go from green smiley to red mad
6:43
face , right , and you click a button . Or
6:46
if I'm , throughout the day , start
6:48
feeling upset or I have some
6:50
type of emotional response
6:53
that to something that doesn't feel
6:55
right , I can record that
6:57
I click the button on the app . Why
6:59
am I feeling this way ? I feel blank
7:01
because blank , right . So we're
7:03
kind of recording this and what
7:06
you could do with that data and
7:08
with AI is if that data is being
7:10
saved like somewhere where the
7:12
coach and the client can collaborate
7:14
on that data , right . So we're looking at over
7:16
the past three weeks . I'm seeing a lot
7:19
of red faces at
7:21
3pm on Tuesdays , right
7:23
, and that's where me looking at
7:25
the data . First you got to be able to collect the data , but then
7:27
me eyeballing the data and trying
7:29
to pull information out of it and
7:32
I feed that data anonymously
7:34
. Obviously we want to protect people's identities , but
7:36
, hey , I have a client who
7:38
has , you know this , these
7:40
patterns of you
7:43
know reporting how they're
7:45
feeling , help me find some , make some sense
7:47
of that . And that's where AI
7:49
could come in and say , hey , this person
7:51
on Tuesdays at 3 o'clock is a lot
7:53
of orange faces , right . So
7:55
now that creates a coaching moment for
7:58
the coach to go in and say , okay , let's talk about
8:00
that , let's talk about that 3 o'clock . Oh
8:03
, I get this when I get my emails from
8:05
my clients about this project
8:07
update , right , so we can dig a little bit deeper
8:10
into some of that . So I'm
8:12
not sure if that necessarily answers the question , but when
8:14
you , when you look at kind of being
8:16
able to have that tool set that
8:19
says , hey , I'm collecting data so
8:21
that I can help move my client from point A
8:23
to point B , right , and
8:26
then being able to have the AI contextualize
8:28
some of that so that my mind doesn't I
8:30
can't look at data and very easily
8:32
pull patterns out of it , but an AI
8:35
can .
8:37
How do you think coaches can get more comfortable
8:40
using tools like this ?
8:42
I think you got to try them right . I
8:44
mean , for example , you
8:46
know I can share a few here
8:48
just on my screen , so
8:53
just I can . There's a couple that are very
8:55
easy to go and play with . Can you see my screen
8:57
?
8:57
Here it can .
8:59
Here's a tool right now is tied in with chat GPT
9:02
, it's called askyourpdfcom . Right
9:04
, you would go in , you
9:06
create an account and you can actually upload
9:09
documents to that
9:11
site , right , askyourpdfcom
9:13
? So what I've done ? If you're looking
9:15
at my screen for those of you that are I've
9:18
uploaded several different
9:21
documents my CliftonStrengths
9:23
document , spiritual gifts assessment
9:25
and so forth . So if I were
9:27
to go in and just click new conversation
9:29
within this context , I
9:31
can actually have a conversation about
9:35
this document with an AI
9:37
. So you
9:40
know what are
9:42
this client's top
9:45
strengths and
9:52
then it's like a chatbot , right ? So as it
9:54
goes in , it reads the document and
9:57
it tells me the strengths , where it got
9:59
the information and
10:01
then you know , based on this , what
10:06
are some things I should
10:08
be aware of when
10:12
setting goals with
10:14
this
10:16
client , right
10:28
? So it's just so the footage that
10:30
can't see the screen . I asked the question
10:32
. Basically , this is a CliftonStrengths
10:35
results . I asked it to
10:37
look at the result , read the document
10:39
for me and , based on
10:41
the top strengths , give me
10:43
some things I need to keep in mind . How
10:45
can I help them meet their goals by
10:48
leaning into those strengths ? And you're seeing
10:50
the screen . For those that aren't , it's top
10:52
three . Number one leverage
10:54
their positivity . Number two
10:56
engage their intellect . Number
10:59
three tap into their input . Number four
11:01
recognize their developer talent . So
11:04
by using these
11:06
strengths , if I'm working with this client
11:08
, you know this particular
11:11
tool , this particular AI , was
11:13
able to very quickly help me
11:15
pull some strategies together that
11:17
I can apply in my coaching sessions
11:20
. If you take this
11:22
a step further , I'm not going to
11:24
go too deep into it , but let's say that I wanted
11:26
to say , okay , I have CliftonStrengths , but
11:29
I also had the Emotional Intelligence 2.0
11:32
, and I have a spiritual gifts assessment . Each
11:36
of these documents have an ID
11:38
that you can actually use within chat
11:40
, gpt . You can say
11:42
hey , based on these three assessments
11:45
, give me some deeper insights
11:47
into this person . So
11:50
that's just kind of where some of these can tie together
11:52
to be able to provide
11:55
you more information and contextualize
11:58
information so that you could go out and
12:00
potentially do a better job coaching
12:02
.
12:03
Yeah , that's amazing . So
12:06
that leads me to now that I'm seeing
12:08
that . How do you know which
12:11
technology which is
12:13
best for you to use ? Meaning , if we're
12:15
talking about the developers
12:18
behind it , I mean , it would be
12:20
like a shot in the dark for me to go on
12:22
and say , okay , I'm going to try this one
12:24
. Do you have any ?
12:26
Yeah . So one thing I would say is , you
12:28
know , whenever you're working with
12:30
technology databases
12:33
, you really want to understand their privacy
12:35
policies . So
12:37
, if I'm going well , don't share your client's
12:39
information in any of this . If
12:42
you're going to share an assessment , be sure it's anonymized
12:45
, those types of things . So
12:47
there's that . But then also , you want to kind of
12:49
look at how they're getting their data . So , for example
12:51
, chat GPT it's a Wild Wild
12:53
West , right . I can
12:55
go to the chat GPT , ask it a question and
12:58
it's going to find the first answer it comes
13:00
to and give you a really great sounding
13:02
answer . But it may be completely wrong
13:04
, right ? So what you don't want
13:06
to do is lean on chat GPT
13:08
to do certain
13:11
things for you and then just
13:13
assume that it's right , right , so you're going to have to validate
13:15
that information . One
13:18
thing that's been super useful for me when it comes to
13:20
academic research , as an example , is
13:22
chat GPT . They have a plugin
13:24
called Scholar AI . So
13:27
basically what it is , I can actually kind
13:29
of show you on the screen here . So
13:35
if I actually do scholar
13:40
AI , it actually
13:42
ties into academic databases
13:44
multiple of them , right
13:47
? So let's say
13:49
that you know , please provide me
13:51
. I'm asking chat GPT here . Please provide
13:53
me with five
13:55
recent academic
13:58
sources that
14:00
discuss increasing
14:04
self-awareness Right
14:06
. So we're trying to help a client do this by
14:10
using chat GPT alongside
14:13
the scholar AI plug-in .
14:19
Thinking .
14:23
So you see it's using scholar AI . So now what it's
14:25
actually doing is it's going and searching
14:27
that academic database
14:29
, just like you would if you had
14:31
access to your university's database , and so forth
14:34
. So now it's
14:36
finding several
14:38
articles about
14:41
increasing your
14:43
self-awareness . You can go take out
14:45
those articles . It gives you an abstract right
14:48
. So I'm just for
14:50
the sake of time , I can stop this thing
14:52
and say , based on
14:54
the
14:58
sources you are finding , create
15:02
a five-step process
15:07
for
15:09
increasing self-awareness
15:13
.
15:18
Certainly .
15:19
it says Yep , so
15:21
here's , a .
15:21
Of course I will Right .
15:25
So it gives you just a nice outline
15:28
of some ways that we can
15:30
work with our clients , potentially based on the academic
15:32
research that exists today . How
15:35
to go and help you , how to go and do this . So
15:38
, just for those can't see it , the steps it came up
15:40
with is engage in perspective talking
15:42
. Participate in reflective activities
15:44
. Increase knowledge on global issues
15:46
, self-assessment and feedback
15:48
. Engage in collaborative activities
15:51
. Now , you may hate some of these , you
15:53
may love some of these , you can reorganize
15:55
and so forth . So , going back
15:57
to the question which tools , I think chatGPT
16:00
is a good one to start with . Look
16:03
at some of their plugins , like
16:06
ScholarAI . There are others , like Ask
16:08
your PDF . I
16:10
think those types of tools are probably
16:12
a good starting point , but
16:14
they're literally tens , thousands
16:17
, hundreds of thousands of startups
16:19
right now trying to leverage
16:22
UI for this , this or that . So I
16:24
think that when you try to get in too many of those
16:26
things , I think it gets
16:28
kind of dangerous . So I would stick today
16:30
with chatGPT , chatgpt
16:33
plugins , and then maybe , as
16:35
time goes on , some of these tools get
16:37
more proven . You could kind of dip into some of
16:39
those .
16:41
Now with chatGPT , I saw
16:43
that you were using as at the 4.5
16:46
or 4.0 . It's
16:48
not the free version , it's the
16:50
paid , correct .
16:52
Yeah . So the free version gives
16:55
you some very good answers , but
16:58
the paid version introduced this plugin
17:00
, which I think is a game changer . So
17:03
you have third parties . If you pay , it's like
17:05
$10 a month . It's not super expensive , but
17:07
if you pay for that , you get access
17:09
to third party plugins
17:12
. So ScholarAI being probably
17:14
my favorite plugin that can actually
17:16
tie your chatGPT
17:20
session to real-time data
17:22
, which is where chatGPT3
17:24
doesn't have that . So it's basically
17:27
the knowledge cutoff of chatGPT3
17:29
is somewhere in 2021 , I think it is
17:31
. So now you're dealing with most
17:36
recent two or three-year-old
17:38
data , whereas with these plugins
17:40
, I could go get articles from 2023
17:43
that were written and published yesterday . So
17:46
that's the value that paying
17:48
for the upgraded version gives you
17:50
. Scholarai is just one they have , like
17:52
Expedia has one . There
17:55
are so many different . I looked the other day
17:57
. I think there were like 40 pages
18:00
worth of plugins . You can tie
18:02
all this power and contextualization
18:04
into real-time
18:07
data , so that's really a big
18:09
opportunity here .
18:11
Now would you still suggest people kind
18:13
of validate what it's saying
18:15
, like it gave you that article . Do
18:18
you just trust that that article
18:20
is in fact a
18:23
live article wherever it ?
18:25
I mean I don't . So what I
18:27
do ? I'm a doctoral student at
18:29
Regie University , so what
18:31
I do is anything that chatGPT
18:34
gives me . I look it up in that
18:36
database , so I kind of
18:38
have another tab open that I would then paste
18:41
the information that I would actually go into the article by myself
18:43
. Make sure you validate . 99.9%
18:47
of the time , though , it's correct . So
18:49
whenever you're using these plugins now
18:52
, chatgpt3 will
18:54
just make stuff up . It'll
18:56
create references . That
18:59
looks right , uses
19:01
real authors , the name looks like it probably could
19:03
be a thing , and then you go look it up but
19:05
it doesn't exist anywhere . So
19:08
it's always good to validate that
19:12
. Hey , this information is coming in is
19:14
real . I
19:17
have found that again using very
19:20
specific chatGPT4 with
19:22
scholar AI . 99%
19:25
of the time it is
19:27
that's correct .
19:29
It's good . It's good and I'm glad
19:31
to hear that you validate . Thank
19:33
you . So
19:37
we did talk about so . With
19:39
the free version of chat GPT
19:41
, that information is already old . So
19:43
when we take a look at , let's say , five years
19:45
down the road , what are things going to look
19:47
like from your view
19:50
?
19:51
Well , I think it's just going to get better . I mean , you look at
19:54
the
19:56
pace at which what
19:58
chat GPT has been around a
20:00
year as far as being available to
20:02
the public . You look at the pace at which
20:04
it's changing things . I
20:07
think that accelerates over the next few years . I
20:09
think what we're also going to see is potentially
20:12
legislation that limits the
20:15
use of AI , limits
20:17
its applications . I don't think you put
20:19
the genie back in the bottle . I think we're past
20:21
that point . You
20:25
look at even academic integrity , just
20:28
like that where you have . How
20:31
do professors
20:34
help their students
20:36
learn and
20:39
identify cheating ? That's
20:41
a big problem , I'm sure , right now in the academic
20:44
world . I don't know the answer to
20:46
that , but it's not going away . So I think
20:48
some mindsets are going to have to change . How
20:51
do we better help our students learn , for example
20:53
, in academia or in
20:55
coaching , in
20:59
annually looking at assessments
21:01
and trying to figure out and contextualize
21:03
data . It's going to be like doing
21:05
math by hand , so
21:07
it's being able to , five
21:10
years from now , thinking coaching . You have all these different
21:13
tools . The thing is going to be overwhelming
21:15
the number of tools that are out there
21:17
and , frankly , the
21:19
coaches that are going to do well , five years
21:21
from now , are the ones that are exploring
21:24
and experimenting today . What's
21:26
out there ? How does that look ? How
21:28
does that apply to me ? How do we maintain
21:31
ethics and maintain
21:33
integrity as a coach
21:35
and use the tools
21:38
? I don't think those answers are
21:40
out there right now . I think those are the questions being
21:42
asked , but I think that five years
21:44
from now , the groundwork that
21:46
we're doing now to put
21:48
some of those boundaries around AI are
21:51
going to be critical , because there's
21:54
no telling where it could be five years from now .
21:56
Yeah , and you did mention ethics . So let's go
21:58
there . When we talk about technology
22:01
and ethics and coaching and ethics , and
22:03
it seems like it's just
22:05
like you use the word wild
22:07
, wild west and that's what it seems to be
22:10
. So when you're thinking about
22:12
artificial intelligence
22:15
and ethics , what kind of bubbles up for
22:17
you in that arena ?
22:19
Well , yeah , ai is amoral
22:21
, right , it's
22:24
not good , it's not bad . So
22:27
I think the same criteria
22:30
we use today for
22:32
ethics has to apply to everything that you
22:34
do within AI . I think
22:36
there's also a reality that it's going to be a need
22:39
for personal ethics , being
22:42
able to create a , even
22:44
write it out . What are my personal
22:46
ethics around coaching
22:48
? It's
22:50
going to become harder and harder to differentiate
22:53
between humans and robots
22:55
and AIs . I shouldn't use
22:57
the term robot You'd think of Terminator but
22:59
it's going to be harder to differentiate between
23:01
human and AI . So I think one
23:03
is eternalizing . What is my ethical
23:06
code ? What is my personal code
23:08
of ethics ? And
23:10
then , specifically within coaching
23:13
, some
23:16
of these coaching organizations . I'll talk about
23:18
them in the next few minutes . I can't think of them . I
23:20
should be able to , but these coaching organizations
23:22
that are providing credentials , providing
23:24
training , they
23:27
need to be right now . I'm sure they are creating
23:29
. What are our code of ethics around AI
23:31
, the use of AI ? It can't
23:33
be so limiting that you don't
23:36
take advantage of the technology , right
23:38
, but then it can't be so free that
23:41
it continues to be the Wild Wild West . So
23:43
I guess the way
23:45
I would answer that question is twofold . One is the
23:47
personal code of ethics , internalizing
23:50
that as a coach . And then two is trying
23:53
to get ahead of this thing now as
23:56
organizations , coaching organizations
23:58
that says here is our stance
24:00
on AI , what we will
24:02
do , what we won't do .
24:06
And I also think that those codes
24:08
and Bellarm is going to be ours
24:11
is coming out within the next week and
24:14
I think it's a work in progress . I
24:17
think it's something that , as
24:19
we learn more and as
24:21
AI develops , and as
24:23
coaches , consultants , whatever
24:26
industry you
24:28
end up in , I think that , as
24:32
time goes on , we're going to be finding
24:34
out . I mean , as a Christian , I know what
24:36
my ethics , I have Christian ethics and
24:38
that's my guiding light . Those
24:41
are my boundaries and whatnot . But
24:44
I think that , as time goes on
24:46
, I think verbiage
24:48
is going to be different . I
24:51
think questions are going to be answered
24:53
as we start diving in and
24:55
start utilizing these tools and
24:57
having those aha moments , and how
24:59
can we then point it back
25:01
to ethics , whether we are going to
25:03
either be utilizing this or
25:05
not , and for what reasons
25:08
?
25:08
Yeah , and I think that that's another reason
25:11
to not be so scared of this stuff is to really
25:13
start digging in , because we want ethical
25:15
people trying the stuff out , right ? So
25:18
if you're afraid to get in there and play with it
25:20
and try it , experiment , then
25:23
you don't even know the right questions to ask , right
25:26
, and that's what I would encourage
25:28
practitioners , scholars
25:31
, get in there , play with this stuff , figure
25:34
out where it's going wrong so
25:36
that we can build those boundaries around it . But you
25:38
can't do that if you don't touch it , if you just
25:40
scared of it and don't get into it . So
25:43
, yeah , yeah .
25:46
And you did note about when
25:49
we talked about how do we know what
25:51
tools are best and you did
25:54
mention chat , gpt and
25:56
whatnot and to look at the privacy
25:58
. So , when
26:01
, if I were to look at a tool and look at their
26:03
privacy , what might
26:05
be something that would stand out to
26:07
me that I would say , yes , this is something
26:09
that perhaps I could
26:12
use and feel good about it
26:14
.
26:14
Yeah , one of the
26:17
things is , you know , with
26:19
chat GPT there's a private mode that you can go
26:21
into , because , basically
26:23
, chat GPT the way chat GPT works is
26:26
it actually all the data that you put
26:28
into it , all the inputs you put into it , become
26:30
part of this library , Right ? So
26:32
it's as you're interacting with it . It's continuing
26:34
to learn and get smarter , right ? But
26:37
there may be some information that you don't
26:40
want out there as part
26:42
of the public domain . Maybe it's proprietary
26:45
information that you want it to help you analyze
26:47
those types of things . So chat
26:49
GPT has a mode
26:51
that you can put it in where
26:53
it doesn't actually share that
26:55
data with the wide world
26:57
, right ? So that's very important and
26:59
they have it . I forget exactly how you get to it , but
27:01
they have documentation on what that looks like . If
27:04
you don't within the privacy policy , if
27:06
they don't have a data retention
27:09
or a data sharing policy , then
27:11
they could be selling that data , right , because
27:14
you data mining it , you know taking those prompts
27:16
and selling it . I think that it
27:19
might be okay in certain dynamics , but particularly
27:21
in a coaching relationship with a like
27:23
if you don't want that , right ? So I think
27:26
that's privacy policies is probably one of the
27:28
biggest concerns that I have Beyond
27:31
that . I mean you can kind of get into them and not all
27:33
these companies have documentation
27:36
like this but how do you get your data
27:38
? How do you ? You know where do you source your data
27:40
. You know chat , gpt
27:43
one of the complaints that early on and
27:45
still , frankly , some still an issue today
27:47
is kind of the
27:49
first data it comes to . You
27:52
know what I mean . It assumes that's the correct data . So
27:55
you know , as AI gets better , you
27:57
want to kind of look for things like hey , how many sources
28:00
are you looking at before you answer this question ? You
28:03
know those types of things . So privacy
28:05
policy , where
28:08
they source their data and then also
28:10
how they share the data .
28:14
That's a lot and I
28:16
feel like people just click
28:19
a button and you know they're not looking
28:21
at these things . It's just
28:23
well this looks cool . This
28:25
looks like it'll work , or this looks
28:27
like , whatever it is , and
28:30
I guess that's my it's
28:32
not a fear , but it's
28:34
when I think about the information that
28:37
it's gathering , even if it's wrong
28:39
, information that the chat GPTs
28:41
of the world is gathering to then
28:43
send out to people
28:45
, if it's learning from what their input
28:48
.
28:49
Then a lot of people are going to believe
28:51
wrong information . I mean , you know , I think the
28:54
there are a lot of
28:56
people that will
28:58
just buy whatever they see . But
29:00
I think it's up to us to
29:02
be wiser than that . Right
29:05
, meaning that everything
29:07
that comes out of these AI tools right , at least
29:09
right now it needs
29:11
to be validated . It needs to . You know
29:13
. It can't replace , you
29:17
know , research , it can't replace ethics
29:19
, right ? So I think it's just being
29:22
aware of it now , use
29:24
it , but then take everything with a grain of salt . I
29:27
think that's how you get through the next five years . Now
29:29
, I have no clue , five years from now , what all
29:31
this looks like , but it's going to be harder
29:34
, even harder then . So
29:36
the reality is , there's
29:38
no way around it . People are going to be fooled by
29:40
this stuff Bad
29:43
data they're just going to swallow it , and so we got to help them
29:45
understand and see . Okay
29:48
, I understand that you got this from here , but
29:50
doesn't necessarily mean that it's real or true
29:52
. Here's what is
29:54
.
29:55
Yes , A
29:58
lot to know , a lot to learn
30:00
. What do you say about ? You
30:04
know on social media that there's , you
30:06
know , pay whatever , or it's
30:09
a free course or a paid course
30:11
. What do you see out there
30:13
that where people should
30:15
go ? I mean , should they come to you ?
30:18
As far as like with learning AI . I
30:20
mean there's so much out there
30:22
I don't even know the right places to tell you to go . There
30:26
are a lot of good sites out there that have been
30:28
around for a while , that have taught other
30:30
technologies . I
30:34
can't think of you off the top of my head , but what I would say
30:36
is there's a brand new site out there that's trying
30:38
to teach you about AI . They want you to pay $500
30:40
. Let's stay away from that . But
30:44
if there are sites out there that have been teaching
30:46
technology tools for the last 20
30:48
years , a plural site comes
30:51
to mind as a good place
30:53
that , hey , they're not just
30:55
putting a website up , they have a track
30:57
record of teaching , yet they have courses
31:00
that are reviewed by real reviewers
31:02
that you can get into and start learning a little bit about
31:04
AI , about machine learning
31:06
. That's a good place . I will
31:09
put a shameless plug here a little bit
31:11
. I mean . So I'm working on software
31:13
now for coaches
31:15
and one of the key things that I'm working
31:17
on doing is integrating certain aspects
31:19
of AI into our
31:22
platform . So , just as an
31:24
example of a tool that we have , we
31:27
use disk driving
31:29
forces and EQ for
31:32
kind of our three main assessment
31:35
bases , if you will . So
31:37
one of the things that we've built into our
31:39
tool is the ability for me
31:41
, as a high D type
31:44
A activator , to
31:47
be able to write an email in
31:50
my voice how I would
31:52
say it , and then click a button
31:54
and it'll actually change that
31:57
wording of that email to
31:59
make it more palatable for another
32:01
personality . So
32:03
this is an example that the tools that we're working
32:06
with coaches on that's
32:08
available would be available . Other
32:11
things is being able to look at two personalities
32:13
and look at
32:15
where the conflicts , not just a
32:17
generalized . Well , this type of person
32:20
, Okay , based on a broader
32:22
understanding of who I am
32:24
and a broader understanding of who they are
32:26
. If I am trying to communicate
32:29
something clearly to them in this context
32:32
, what's my checklist ? What are the three , four things
32:35
I need to remember in that conversation ? So
32:38
those are the types of things that we're trying to empower
32:40
coaches with
32:43
technology but then also put a lot of guardrails
32:45
around that we have to put a
32:47
little flag next to some of these features and say , hey
32:50
, this is experimental
32:52
, Please validate
32:54
some of this information , et cetera . But
32:57
we're getting a lot of positive feedback , especially for people
32:59
like me who , at my
33:01
patient's level is not always the highest
33:03
, being able to really
33:05
get summarized , my
33:09
patient's tolerance is not super high
33:12
, but I value accuracy and
33:14
I value competence . So
33:16
there are these two parts of myself that are
33:18
always kind of battling
33:21
within myself , but this gives me the
33:23
ability when I'm coaching especially
33:26
if I have any type of assessments to
33:28
be able to get those key points from
33:31
this 70-page document , all
33:34
of which matters . So
33:36
, yeah , that's something that you can reach out to us
33:39
. Cummings Solutions is the website
33:41
. If they want to reach out , we'd
33:43
be more than happy to either , obviously
33:45
, they could use the platform or we'd
33:49
be happy to answer any questions coaches
33:51
have about some of this stuff
33:53
, for sure .
33:55
Now , are those available currently
33:57
for coaches ? Are you still in the experimenting
33:59
?
34:00
I would say we're in a beta phase
34:02
. We are open to new
34:04
coaches coming onto the platform . At this point
34:06
it would be on at this
34:08
point . Just reach out to us and
34:11
we'll get you on the platform . We don't have
34:13
an automated way to getting coaches in . It's intentional
34:15
. We want to make sure that the tools that we're
34:17
putting out there are vetted . We
34:21
want to make sure the features work . For
34:25
all the reasons that you and I have discussed about
34:27
ethics and different things . We want
34:29
to take that slow . If
34:32
anyone's interested , I
34:35
believe my contact information would be in this in here
34:37
, corey at Cummings Solutions , or
34:39
just come to our website , cummings Solutions , and
34:41
we have a form you could fill out . We can get
34:44
in contact with you .
34:45
Are you on LinkedIn ? Can people reach out to you on
34:48
LinkedIn ?
34:48
Yes , absolutely . I
34:52
think it's J Corey Cummings or something like that .
34:55
Awesome . Well
34:57
, mr Corey Cummings , your
34:59
wealth of information . I appreciate you . I
35:01
appreciate everything that you brought to this
35:03
conversation around AI , around
35:05
technology . My
35:08
hope here is that somebody who
35:10
was tuning in might reach out and try
35:12
something and be able
35:14
to not be so nervous
35:16
about stepping into AI , because
35:19
the truth is , a lot of the things
35:21
that people are already using is AI
35:23
. They just don't realize that . Right
35:25
, correct . Is
35:29
there any last words ? Any last words
35:31
from you You'd like to leave us ? I mean
35:33
?
35:33
it's just really exciting . You know , if you let it be
35:35
, this could be a really exciting
35:37
time for your coaching practice
35:39
. You know this
35:42
is not bad . You
35:44
know these are good problems to have
35:46
. So I would just encourage you to step
35:48
into it . You
35:50
know fear is never a good driver . Okay
35:53
, let's deal with reality , that's fine
35:55
. Put boundaries around it . Let's
35:57
really lean into this thing . I think it can really
35:59
catapult the coaching
36:01
industry further if
36:03
we let it . So I just encourage you to try
36:05
some things . Have fun doing it , that's
36:08
right .
36:09
All right , well , until next time , you keep doing
36:11
great things and we'll see you soon .
36:13
Thanks for having me .
36:14
Take care , bye-bye .
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