President of the International Public Relations Association Anne-Gret Iturriaga Abarzua is also head of communications for INEOS in Cologne, Germany where she is responsible for internal and external communications, community relations, lobbying, emergency response and corporate social responsibility. She holds a PhD in communication and publicity from the University of Vienna, and a degree in marketing and PR from the Vienna University of Economics and Business. Anne-Gret offers insight on public relations, trust, transparency, and press freedom. For more goto coffeecreative.com.au