Whether you’re a blogger trying to get noticed or a business assembling your tribe, we’re all in the same boat. We’re dealing with real people, with real feelings who form real relationships with us. Remember, it takes 12 positive experiences for a to make up for 1 negative experience. If we can’t consistently nurture your readers, you will lose them, and they won’t come back.

in this podcast I go over a few of the practices that will ensure I will not be returning to your website/blog/social channel.

To see my related article, check out my article here: http://bit.ly/1yJKYRn

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