Welcome to episode 90, which is for you if you’d like to know what a non-billable CSD does in an agency.Luke Bowler from Therefore Interactive joined me and he shares:· How he went from studying to be a designer to moving to the account management role· Why his CSD role is non-billable and how he decides where best to spend his time· How he interacts with the project management team who are running the day to day projects· How he cleverly keeps abreast of his client’s industry news despite the fact they’re spread across multiple industries· The project management tools his agency is using as well as how they’re incorporating AI

If you’re listening to this episode before 20th July 2023 I’m running a free webinar on AI for account managers. Roy Murphy from Synthetic is going to provide an update on the current AI landscape, how brands & agencies are using AI, ethical considerations and challenges and we’ll be sharing some specific use cases for account managers. You can sign up to join live and also receive a recording. https://us02web.zoom.us/webinar/register/WN_Pxcr6NIuSZ-rs84h7Lap3A

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