In this episode I'm delighted to have as my guest Spencer Gallagher who took time out of working on the second edition of his best selling book, Agencynomics, which he co-wrote with his partner Peter Hoole, to share his thoughts on agency leadership and client management.

Having built and sold his own agency in 2008, he now runs the UK's leading growth consultancy for agency owners, Cact.us and is co-founder of the Cact.us Academy, a training portal for agency owners.

He also heads up the not for profit global community of agency owners, also called Agencynomics and co-hosts the vodcast Agencyphonics where he interviews owners and thought leaders about growing an agency business.

In this episode we cover everything from what he thinks is most important when leading an agency and how he approaches agency growth, to the biggest agency trends he's seeing and how to stay up to date and relevant in this time of digital transformation.

We cover:

* Key habits of highly effective agency leaders* What successful agency leaders are doing now to accelerate their agency's growth* What Spencer would do differently if he was starting an agency again* Key trends in the agency landscape* Why you need to keep learning to keep yourself relevant* Why agencies need to start thinking beyond social media and websites to supporting clients with their digital transformation..

...and lots more nuggets you'll want to hear if you're an owner, leader or account manager.