Episode Transcript
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That's my full name, all
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I'm Mo Rocca, and I'm excited to announce season
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you probably have a good show. Hello,
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my friend, welcome back to another episode of
3:02
Creator Science. Congratulations on clicking play on this episode, even
3:05
though you may have noticed that it is a little
3:07
longer than usual. But
3:10
I promise you, I was not lazy in the edit. This episode
3:12
just contains so much good information that I wanted to
3:14
share with you. So, if you're new
3:17
to the channel, I invite you to subscribe to my channel. I
3:19
also invite you to check out my other videos on
3:22
the channel, and I'll see you next time. Bye.
3:27
I'm sorry, it's been that we went long and I couldn't bring
3:29
myself to cut more of it out. Today,
3:32
I'm speaking with Chris Hutchins. Chris is
3:34
an avid life hacker, a financial optimizer,
3:36
and he's the host of the top-ranked
3:38
podcast, All The Hacks, where he shares
3:40
his quest to upgrade his life without
3:43
having to spend a fortune. Chris
3:45
has been featured in the New York
3:47
Times, Wall Street Journal, and CNBC. And
3:50
previously, Chris was the head of new
3:52
product strategy at Wealthfront after they acquired
3:54
his company, Grove. Before that, he was
3:56
an investor at Google Ventures, co-founded Milk,
3:58
which was acquired by. Google and he
4:00
is also a member of my community, The
4:02
Lab. I first became aware of
4:05
Chris on October 14, 2021. And
4:08
it may seem weird that I know the
4:10
exact date, but that's because that is the
4:13
date Tim Ferriss released a three-hour episode where
4:15
Chris was actually interviewing Tim. And
4:17
this is an improv episode. I'm very
4:19
excited about it because my friend Chris
4:22
reached out with many questions about podcasting,
4:24
good questions. He had already
4:26
read much of what I had written. He'd listened
4:28
to several interviews. And this
4:30
is intended to be an updated guide
4:33
to all things podcasting.
4:36
Not only did this give a big boost to
4:38
all the hacks, it created an opportunity for Chris
4:40
to go all in on podcasting. Previously
4:43
as I shared, he was really in the
4:45
startup world, but he recognized that his ability
4:47
to learn and master certain skills would serve
4:49
him as a creator too. That's
4:52
always been my MO. And
4:55
so it was no different when I
4:57
was like, I'm going to launch a podcast. And it's like,
4:59
well, I want it to be big and I want people
5:01
to love it. And I wanted to make enough money to
5:03
support me and my family. So let's treat it not
5:05
just like a side project, let's treat it like a company.
5:09
And in my past, I've started a few companies,
5:11
raised a few million dollars and
5:13
sold a couple of them. So I'm like,
5:15
let's treat this like a business, like a true
5:17
business that I'm going to grow into an empire.
5:20
And I realized that so few people were doing
5:22
that in podcasting, that it just kind of became
5:25
a cool opportunity. Over
5:27
the last couple of years, I've gotten to personally
5:29
know Chris. And I am so impressed and inspired
5:31
by the way he approaches whatever he sets his
5:33
sights on. He goes fast,
5:36
he digs in deep, and he applies
5:38
a scientific lens to his work. As
5:40
you'll hear during this episode, he has
5:42
a real experimentality. A
5:44
entire episode as a guest could be
5:46
10 to 40 times better at converting
5:48
listeners to your audience than doing a
5:51
cross promo and having the host read an
5:53
endorsement for your show for 60 seconds. experiments
6:00
that Chris has run, the results that he's seen, and
6:02
the decisions he's made because of it. So
6:04
in this episode, you'll learn how Chris grew
6:07
his podcast. You'll learn how he was able
6:09
to build and leverage relationships with high profile
6:11
creators like Tim Ferriss and Kevin Rose, and
6:13
how you can build similar relationships yourself. We
6:16
also get very, very tactical into the experiments that
6:18
he's run to grow his podcast so that you
6:20
can focus on the tactics that really move the
6:22
needle the most. I'd love to hear
6:24
what you think about this episode. You can find me on
6:26
Twitter or Instagram at JClaus. Tag me. I'm
6:29
sure you're listening, but now let's learn from Chris.
6:38
I've always wanted to have the
6:41
best experience in life, and
6:43
that'll cover everything from travel
6:45
personal stuff to career and all
6:47
of it. I
6:50
just always believed that there
6:52
was some loophole backdoor way to
6:54
get the best experience without spending
6:56
all of the money. One
6:58
of the kind of formative stories in
7:01
my hacking adventure was I went to
7:03
a boarding school, and I'd say
7:05
like almost everyone had an unlimited
7:07
supply of parental money except me
7:09
and like probably 10% of
7:11
the school. So every night, people were going
7:13
and ordering pizzas, and I was like, if I order a
7:15
pizza tonight, I won't have any money for the rest of
7:18
the month. And what if I want to do something? And
7:21
so I was like, how do I solve this? And
7:23
most people's answer is like, well, I just don't get the pizza.
7:25
And I was like, well, no. So
7:28
I ordered a pizza, and then I sold six of the
7:30
slices, and I ate two of them. And
7:32
I just sold the six slices for the cost of
7:34
the pizza divided by six. And then
7:36
I was like, oh, I ate pizza for free
7:39
tonight. And then I could do that every single
7:41
night. And because I had the metabolism of a
7:43
high schooler, it was like, you could actually eat
7:45
pizza every night and not look ridiculous. If I
7:47
did this now, it would be a horrible, horrible
7:49
weight gain adventure. And so that was something
7:51
where I was like, oh, wow, I wanted the pizza. I can now get the
7:53
pizza, and I don't have to pay for it. If
7:55
we did an entire story about the chronicles
7:58
of my youth and life, you'd you find
8:00
all these little things of I want the
8:02
thing and I'm willing to do the
8:04
work to get the thing, but there has to be
8:06
a more efficient way to get the output, often in
8:08
the form of saving time or saving money, or
8:11
maybe saving headache or overhead. So
8:13
I've kind of watched this from afar and
8:15
I've really admired it because I'm the type
8:17
of person who feels like he's
8:19
riding a bicycle in first gear on flat ground.
8:22
Like I'm pedaling like hell and I'm moving forward,
8:24
but you look at it and it's like, that
8:26
is super inefficient. And then I see guys like
8:28
you ride by in third gear. I'm like, shit,
8:31
I didn't know that was an option. So
8:33
I want to understand how your brain works a little
8:35
bit. You said when you got into podcasting, you wanted
8:37
this to support you and your family and be big
8:39
and have people love it. So as well
8:42
as you can remember, what was
8:44
the mental thought process
8:46
for next steps? I
8:48
think it probably goes back and
8:50
I want to set a little bit of a stage for
8:52
people listening. It probably goes back 10 years in
8:55
that my entire career, I
8:57
don't know, maybe I feel like I'm,
8:59
I guess I'm pretending I'm younger than I
9:01
am. Maybe it goes back 20 years, but
9:03
like the entire career I've had, I've known
9:06
that I'd want to do different endeavors the
9:08
entire time. And so building relationships, adding
9:10
value to people's lives kind of
9:12
laid the groundwork for, hey, I'm
9:14
launching a podcast and
9:17
would you help support that? So out
9:19
the gate, I had a tremendous amount
9:21
of support from people who
9:23
I've helped and tried to add
9:25
value to their businesses, lives, projects,
9:27
et cetera, for my entire career. So
9:29
I think that was a big piece
9:31
that started even before the podcast came
9:33
out. In terms of like, I had
9:36
support from people out of the gate, what form
9:38
did that support take? I started a company a
9:40
handful of years ago, almost a decade ago with
9:42
a guy named Kevin Rose, who way
9:44
back in the day started this site called
9:46
Dig, which was kind of a
9:49
Reddit like company at the time and
9:51
kind of unfortunately didn't work out as
9:53
best as anyone intended. Kevin
9:55
has millions of Twitter followers. I've been helping
9:57
him with tons of projects. We'd work together.
10:00
When I worked for him, I worked as hard
10:02
as I could. So when I launched
10:04
a podcast, I was like, hey Kevin, I'm thinking of launching
10:06
a podcast. You know, he was like,
10:09
let me tell everyone about it. He even invited me
10:11
on his podcast and was like,
10:13
hey Chris, talk about this podcast you're launching. And
10:15
if you go back and listen to that episode, the funniest thing
10:17
about it was I didn't have a name at the time. And
10:20
so he was like, Chris, tell me about this podcast
10:22
you're launching. And I was like, Kevin, I don't have
10:24
a name for it. And he was like, well, we'll
10:26
put that in in post. Go home and record something
10:28
that I can insert that answers what's this and give it
10:30
to me in two days. So I had to
10:32
name the podcast in two days, which, you
10:34
know, was a very stressful two days. But
10:37
so that's an example, just people
10:39
retweeting things, sharing things, adding it
10:41
to their newsletter, talking about it.
10:44
You know, there was no secret silver
10:46
bullet strategy. It was just, you
10:48
know, I think everyone kind of gets one
10:51
or two chances every three or four years
10:53
to ask their friends, family, colleagues for a
10:55
favor. And I had been storing
10:57
all of those favors for 10 plus
11:00
years and decided now would be
11:02
the time to use it to see if
11:05
this podcast has legs because, you
11:07
know, there's hundreds of thousands of podcasts
11:09
that don't go anywhere. And
11:11
until you kind of break through to a little,
11:13
you know, let's call it thousands
11:15
of downloads a month, you know,
11:17
it's really hard to see it being a business
11:20
that could sustain anything. And so I thought, let's
11:22
ask for all the favors and launch it into
11:24
that area. And
11:26
if it doesn't work, it'll just fall down. And
11:28
so my idea was I'll do eight episodes. I'll
11:30
do as big of a launch as I possibly
11:32
can and either people will like it
11:34
and then I'll be excited by it and keep going
11:36
or people won't. And I'll see like the first episode
11:38
got a ton of downloads and the second one got
11:40
none. And the third one got less and less and
11:42
less. I think I
11:44
was lucky that I picked a topic that
11:47
I was so personally obsessed with and
11:49
like was just my entire being
11:51
in a show that, you
11:54
know, it kind of worked. And
11:57
the downside to my strategy is sometimes
11:59
it takes. like a lot of years to build
12:01
in your reps to feel like you've got something ready
12:03
for the world to see. And
12:05
I think the downside of doing a
12:07
big crazy launch is that, you know, if you
12:10
don't have that ready right away, people are going
12:12
to get introduced to a less than ideal version
12:14
of your show. But
12:16
I recorded, I think, six episodes and
12:19
the sixth one was so I was
12:21
like, that's number one. Like
12:23
I just knew after that recording that it had to
12:25
be episode one. And so that
12:28
was it. I guess an underrated podcast launch
12:30
tip, by the way, I did the same thing with
12:32
the show, like my first episode was
12:34
Seth Godin and then James Clear, but those are probably
12:36
like somewhere between the sixth and the
12:38
eighth interviews that I did. But man,
12:40
I would love to hear this from you, actually, do
12:42
people go back to your first episode a lot when they
12:45
find the show? Because I find that on a monthly
12:47
basis, my first two episodes are still some of the
12:49
most popular episodes of the podcast. So
12:51
this data is a little skewed because
12:53
I, a friend of
12:56
mine is Tim Ferriss, and I went on his
12:58
podcast and did a three hour
13:00
long interview where I interviewed him
13:02
about everything related to podcasting. And
13:05
before that, Tim said, go give
13:07
me an episode I should listen to of your show so I could
13:10
talk about it. And I sent him to and he
13:12
liked episode one. And he was like, this
13:14
episode was fantastic. And he told everyone to
13:17
his, you know, close to a million
13:19
listeners, go check out Chris's show. This
13:22
episode number one was fantastic. He's like, the
13:24
guest he had is just everything you want
13:26
and a guest. And it was like, you
13:28
know, it was a great endorsement for the
13:30
show. But that drove so
13:32
much traffic to episode one and continues to
13:35
that it's a little bit I'm a little
13:37
unclear how much of people going back and
13:39
listening to number one is people that
13:42
want to go back and hear the beginning
13:44
or people that heard Tim Ferriss's podcast, which
13:46
could be a completely different reason for that
13:48
growth. Yeah, it's tough. Okay, let's put that
13:50
aside. A moment ago, you said, you
13:53
know, you've been spending years in your career adding
13:55
value to people. And so you build
13:57
up like these cards that you can play and ask for
13:59
the. favor. This might sound like
14:01
a stupid question, but what does it look like
14:04
to ask for a favor? It
14:06
would be, hey, I'm launching a podcast on
14:09
Friday. It would mean the world to me
14:11
if you could post something about it. You
14:13
can write anything you want, but I wrote
14:16
something for you to make it easy. Feel
14:18
free to tweak it, change it, write whatever
14:20
you want. Anything is appreciated, and
14:22
if it doesn't feel like something you want to
14:24
do, no worries. Is that a text
14:26
message? Is it an email? If it's an email, is
14:28
it a bulk send? Is it a bunch of individual
14:31
sends? It's probably a
14:34
text or a phone call. I find that
14:36
when you ask something to someone in person,
14:38
they're more likely to say yes. So
14:40
if I were to ask you if you'd do something
14:42
to support me and we're now live on air, you're
14:45
probably gonna say yes because you don't want to sound
14:47
rude, but if I send you an email, it'd
14:49
be much easier for you to ignore that email
14:52
or write back, I'm really busy this month or
14:54
I'm not willing to do it. So I think,
14:56
you know, the closer you can get to a
14:58
live recorded environment, which prior
15:01
to having a podcast is probably an in-person meeting or
15:03
a phone call, I think the better. I
15:05
like asking these questions because I find
15:07
a lot of the folks in my
15:09
audience, a lot of creative people. I've
15:11
heard creative people described as highly
15:13
sensitive people who are
15:17
telling the story of what their experience of the world is
15:19
like and sharing it with the rest of us. And
15:21
so if you're a highly sensitive person, a
15:23
lot of people default to not making
15:26
the ask, not asking for a
15:28
favor because they feel like
15:30
they are imposing. And it's not even because they don't
15:32
want to be asked themselves, which I think is probably
15:34
a misconception where they think, well, I wouldn't want to
15:37
be asked, so I won't do that. No, for some
15:39
reason, we just think that we are imposing and
15:41
so we don't make the ask
15:44
and we don't get the benefit from it. And
15:46
these things compound, you know, the ask
15:49
to Tim to do that podcast
15:51
episode. Not only did that help with
15:53
the launch, I'm sure that's continuing to
15:55
pay off over time, even though you're
15:58
not continuing to do that So
16:01
it's something that I really admire about folks
16:03
like yourself who earn the
16:05
right to ask and then make the ask Yeah,
16:07
I think that earn the right to ask is an important
16:09
thing You don't want to just find some person that you
16:12
know and be like, hey, can you do this thing for
16:14
me? until you've kind of
16:16
built up enough of You
16:18
know like social currency if you will
16:20
and so one thing I did early on which
16:23
is a strategy I think everyone should take
16:25
on in whatever arena they're playing in and you
16:28
were a both participant
16:30
and recipient in this whole thing was when I
16:32
got started I was like I want to learn
16:34
everything about podcasting so I'm gonna go talk to
16:36
everyone I can and ask them questions and try
16:39
to ask good questions and Important
16:41
important few points. I'd go listen to
16:43
anything they'd done on podcasting So I
16:45
wasn't wasting their time asking them questions.
16:47
They'd already answered and I think one
16:50
of the most valuable
16:52
things that someone once told me
16:54
they asked me they were talking about podcasting and
16:56
I can't remember what someone said I need to
16:59
figure out how to do that and I was
17:01
like Do you want me to help and his
17:03
response was I have a personal rule that I
17:05
don't ask people questions If I can find the
17:07
answer myself in less than 15 minutes, and I
17:09
was like, I love that rule
17:11
Like I wish the world adopted that rule So
17:13
I try really hard to make sure that when
17:16
I'm going to any of these conversations I'm
17:18
not just going in being like
17:21
hey Jay How did you get started as
17:23
a creator because I'm pretty sure you've done
17:25
an episode answering that so I'd binge everything
17:27
ask the questions That was part one part
17:29
two is after I had 1520
17:33
conversations I started pulling together
17:35
all the insights from that and
17:38
I shared it back with everyone So,
17:40
you know, I put together like a little presentation
17:42
last year of some growth hacks I'd learned on
17:44
podcasting and I remember sending it to you and
17:47
say hey check this out. It's great That was
17:49
one strategy I have so if you're going to
17:51
do five informational interviews Which I
17:53
guess is the like college kind of term
17:55
when you're trying to get to get a
17:57
job But same concept take all
17:59
the learning and share it back to
18:01
everyone else. Even just summarizing what you
18:03
learned from that single person, can
18:06
you imagine if someone called you and said,
18:08
hey, can I pick your brain on writing
18:10
a newsletter and you were an expert in
18:12
newsletters and you answered all that and they
18:15
wrote back to you and said, hey, I
18:17
just wanted to summarize the top five takeaways
18:19
that I got from our conversation about newsletter
18:21
growth. You're giving this amazing gift to someone,
18:23
which by the way, in the future, they're gonna get
18:25
an email from someone else that says, hey, can you
18:27
talk about newsletter growth? And they're gonna say, hey, actually,
18:30
here are the top five takeaways that someone had from
18:32
it. You can give them something
18:34
that adds their value to their life easily.
18:37
I would love to hear how you think about and
18:40
prioritize content creation,
18:43
relationship building, and
18:45
any third thing that comes to mind.
18:47
Because even just hearing your answer here, what
18:50
I'm hearing is there's a lot of
18:52
consumption that you're doing before you reach
18:54
out to folks and have conversations. There's
18:56
a lot of conversations you're having. Then
18:58
there's time in sharing that
19:00
back to people. These are
19:02
all things that are outside the realm
19:04
of traditional, quote unquote, content creation that
19:07
are super high
19:09
value, high leverage. And I'm
19:11
realizing I haven't created much
19:14
time for. So I'd love to hear if
19:16
these are like things that you've noted explicitly
19:18
as priorities, or is this
19:20
just kind of an implicit way of operating, but even
19:22
still, how much time are you spending on these activities?
19:25
It's interesting, because I did an
19:27
interview about podcasting with another podcaster
19:29
named Danny Miranda, and he talked
19:31
about how his show was a
19:34
way for him to build his network. And
19:37
it's a reason that he puts so
19:39
much energy into flying to his guests
19:41
and recording in person, because he's really
19:43
trying to build relationships with people. And
19:46
when I do my show, when I think about
19:48
the content I'm creating, I will
19:51
sacrifice everything personal for
19:55
the content. And so
19:57
to the detriment of my relationships,
20:00
I've done interviews where I'm like, I
20:02
know that if I ask this follow
20:04
up question, I will build a
20:06
better relationship with this person. However,
20:09
I know that the follow up question
20:11
I'll ask is not going to
20:13
deliver what I want to the
20:15
listener in terms of content.
20:17
Now, I might be wrong there, maybe
20:20
people want a little more storytelling and everything. But
20:23
if you listen to my show, it's
20:25
like how can I densely pack like
20:27
as much knowledge about a topic into
20:29
like a one hour masterclass from a
20:31
true expert and break out all the
20:34
strategies and the tactics and the individual
20:36
specifics? It's not how
20:38
do we talk about some cool story in your life?
20:41
And so I remember doing an interview and I
20:44
actually would say maybe I didn't do as well
20:46
of a job here delivering on that promise with
20:48
a guy named Mike Hayes, who I believe is
20:50
a commander of SEAL team too. And
20:53
I was like, the storytelling that you could
20:55
get from someone who's commanded a SEAL team
20:57
is probably we could fill hours. But
21:00
I was like, I'm here to talk about
21:02
the leadership lessons that you got from this
21:04
role so that other people who are leading
21:06
teams and leading companies can benefit. And
21:09
yes, we did some storytelling, but
21:11
I really wanted to focus on the
21:13
tactics. And so I don't
21:16
think I have as good of a relationship
21:18
with the guests I've had on my show
21:20
as other podcast hosts would because they went
21:23
in person maybe. And for me, I'm like,
21:26
the reason I can't go in person is because I
21:28
need time for other things, like building relationships, like going
21:30
in person would take more time. But
21:32
I'll get the same output for the
21:34
show doing the remote interview, I think.
21:37
And so when it comes to content,
21:39
that's priority one, like delivering on the
21:41
premise of the show, which we don't
21:43
have a banter show. We have like
21:46
a chock full of tactical information show.
21:49
But that leaves time for me
21:51
to go and really prioritize outside
21:53
of that building relationships. And
21:56
so I built a ton of relationships
21:58
in podcasting with some of the tactics I've I'm
22:00
starting to meet people in other creative spaces.
22:02
I'm a member of your lab, so I've
22:04
met lots of people in the
22:07
lab doing other interesting things. And
22:09
so it's kind of a balance of
22:11
outside of the content. I'm
22:14
willing to prioritize it. Within the content, I'm not.
22:17
Similarly, I have people that I know would be
22:19
big guests that I happen to have in my
22:21
network, but I just don't think what they have
22:23
to say would fit the
22:25
theme of the show. And it
22:27
drives me crazy that someone who
22:30
has a very, let's
22:32
say, YouTubable and name
22:36
that would probably perform really well for
22:38
the algorithm, someone with millions of followers
22:40
that might post it, but they just
22:42
don't have tactics and strategies about
22:44
optimizing any aspect of your life, so
22:47
I just don't have a place for them in the show. And
22:50
even though it would probably benefit my relationship,
22:54
one of the founders of a massive
22:57
unicorn company that everyone I'm sure listening has
22:59
on their phone was like, I'd
23:01
love to come on your show sometime. And I was like,
23:03
I just don't know what we talk about.
23:06
I'm sure it would be a great
23:08
relationship builder to invite someone like that
23:10
on the show, but I care
23:12
about the content first. I think it's a
23:14
smart approach, though, because I do
23:16
see a lot of interview shows
23:18
that are clearly guest
23:21
name and clout oriented that
23:24
it's difficult to package that show as
23:27
a premise that is growable. It's
23:29
hard to say this is what this show is about. People
23:31
who like this should listen to this show or people who
23:34
are trying to learn this should listen to this show. It's
23:36
not clear what you're tuning
23:38
in for, and I think that becomes very
23:42
binary in terms of the outcome of that show over the
23:44
long term. It's either gonna be huge and
23:46
it's gonna be like a school of greatness type thing
23:48
where it's like we bring on big names so we've
23:50
achieved great things all over the place and we talk
23:53
to them about everything. Or it's gonna go
23:55
to zero over time because it's
23:57
hard to hold an audience's attention for
24:00
a long period of time, I think,
24:02
if you have non-specificity. And
24:05
if you're out there trying to start a podcast,
24:07
how do you differentiate being a show that's premises,
24:10
I interview people about their success? Like
24:12
there's thousands of shows doing that. Almost
24:15
anyone that you're talking to has been on many
24:17
of those shows. So I tell
24:19
everyone, like, tell me in a sentence what your
24:21
show is that makes it very clear that it's
24:23
not what a lot of other shows are. And
24:26
maybe it needs to be two or three sentences,
24:29
I wanna hear from your trailer that
24:31
you're not, we're just like diary
24:33
of a CEO, but we're just not diary
24:36
of a CEO. Like, okay, well. We just
24:38
have less access and less
24:40
resources. So that's
24:42
what I wanna push people to do
24:44
is think, what can I do differently?
24:47
And what can make my show unique and
24:49
own that? And at
24:52
the expense of that comes, you're probably
24:54
not gonna, some other area. For me,
24:56
it's, you know, if you wanna
24:58
really pull out all the tactics, it means
25:00
when I hear someone mention something that could
25:02
be an interesting story, but I also know
25:04
there's like one other important tactic that they're
25:06
very good at, I pivot to
25:08
the tactic and not ask them a question
25:10
about their family, which, you know, those kinds
25:12
of questions build better relationships. After
25:15
a quick break, Chris and I talk about
25:17
his approach to mastering new platforms. And later
25:19
we dig into the specifics of his podcast
25:21
growth experiments. So stick around, we'll be right
25:24
back. I
25:26
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25:53
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25:58
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26:00
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26:02
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26:05
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26:07
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26:09
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26:11
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26:13
or domains related to my existing projects,
26:15
I'm buying them all. I have creatorscience.tv,
26:17
creatorscience.fm. So let me tell you about
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26:22
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26:27
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26:29
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26:36
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26:47
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27:01
real registrar. Just
27:03
visit porkbun.com/creator. That's
27:05
p-o-r-k-b-u-n.com/creator. And
27:08
now back to my conversation with Chris Hutchins. Tell
27:11
me if this is true about you or not. I
27:13
have a sense that when you
27:15
have an idea or you
27:17
set your sights on something, it becomes a
27:19
very intense, like you
27:21
focus very intensely in that direction. For example,
27:23
you said you joined the lab, and
27:26
immediately when you joined, you're like, who can I talk to
27:28
you about X, Y, or Z? And you had those conversations,
27:30
and you get into something, you commit to it, you move
27:32
through it quickly. Does that
27:34
sound fair? Does that sound like a
27:36
fair classification? So if anyone listening goes to
27:39
listen to all the hacks, you'll see lots
27:41
of reviews. You don't see downloads
27:43
on podcasts, but there are tens of thousands of them every
27:45
episode. And then you go to YouTube and you're like, wow,
27:47
a couple hundred. What's going
27:49
on there? And part of the
27:52
reason is that I know there
27:54
are so many things I'm not doing well
27:56
on YouTube, intentionally, like I'm fully
27:58
aware, but right now, Right now I tell
28:00
my producer and editor, I'm like, just edit the video and
28:02
put it on YouTube. I don't care what the title is,
28:05
I don't care what the thumbnail is, just put it up
28:07
there because I don't wanna not have it up there, but
28:10
I don't care. Because I know that if
28:12
I start caring about YouTube, I will not be
28:14
able to stop at consuming every
28:16
possible bit of information about YouTube and
28:19
going so deep on it, and
28:21
I'm not ready for that project
28:23
to commence. Because
28:26
I know I won't be able to control myself from
28:29
going as all in as possible, and
28:31
I started with the
28:33
podcast, next thing I focused on
28:35
was the newsletter, and I
28:37
know that social, I know that
28:39
video and clips and
28:42
threads and there's lots of other things I should be
28:44
doing, I know that when I want to tackle those,
28:46
I will hopefully do a great job, but
28:49
it will take a lot of energy, and I just
28:51
don't have the time for a new project yet. But
28:54
it's such a skill, because I
28:56
know you listen to Invest Like
28:59
the Best, Patrick O'Shaughnessy show. Do
29:01
you recall the episode of Boyd Vardy called Live
29:03
Like a Tracker, I think it was called? I
29:05
do not. It's this guy, he grew up in
29:08
like the bush, and he really relates
29:10
a lot of life to what
29:12
it's like to track a lion in
29:15
Africa. And something from that
29:17
episode that I think about all the time is
29:19
he describes lions and their
29:21
animals of prey, and he's like, they
29:24
have two speeds. They're going at 100% to
29:26
capture their prey, get
29:29
the kill, or they're resting 100%. And
29:33
I see people who have that same mentality
29:35
and approach things in that way, at least
29:37
in broad strokes, and I realize that
29:39
I am almost completely opposite, where
29:41
I've set my life up to be
29:43
operating at higher than average 100% of
29:45
the time. And
29:48
I think I'm really missing out on
29:50
some of the gains that come from the
29:52
top level of intensity, but
29:54
it would come with a trade off of doing
29:56
less, if that makes sense. I
29:59
listened to one of your... retros recently and I was like,
30:01
God, I had the opposite feeling though. I was
30:03
like, gosh, Jay's doing all these things. Why
30:06
am I not doing all the things? He's doing everything.
30:08
I'm so far behind. I'm not doing any of the
30:10
things. So I had the opposite feeling,
30:12
uh, looking at you thinking I
30:14
was, I was leaving all these
30:17
opportunities on the table. I don't have courses,
30:19
you know, like I'm not, you're, you're, you are like,
30:21
I want to post on LinkedIn every day or something.
30:23
I was like, Oh my God, every day I haven't
30:25
even posted on LinkedIn yet. So I
30:28
am leaving things on the table because my
30:31
strategy is become like
30:33
a master of a
30:35
platform before attacking it. And
30:37
I do think there's an alternative, which
30:40
is the kind of Facebook ship fast
30:42
break things strategy of just getting something
30:44
out there and testing it. And
30:46
so I have to scale myself back
30:49
from doing that, but I'm depth
30:51
your breath. I think you're taking the right
30:53
approach though, because especially given other things that you
30:55
know about your approach and your personality, because
30:58
you would be able to conquer
31:00
one game. We'll call it podcasting.
31:03
And then that gives you the asset that
31:06
you can basically barter with somebody on
31:08
some other platform. You'll be like, Hey,
31:10
you're getting into podcasting. Let me teach you how
31:12
to be really great at podcasting. Let me even
31:14
give you a leg up because I'm going to
31:16
shout you out on my podcast or whatever channel
31:18
that I have. We see this a lot with
31:21
social media in particular where somebody will go and
31:23
crush LinkedIn. And then they say next,
31:25
I want to take on Twitter. So they find someone who's
31:27
crushed Twitter, but has no LinkedIn audience and they basically barter
31:30
across that. And that's such a
31:32
faster way of becoming multi
31:34
channel at a high level than trying to brute
31:37
force all of them at once, which has been
31:39
my approach thus far. You
31:42
say that because I'm talking to a friend
31:45
in like the medical field who's just like a
31:47
very well connected doctor. That's like if you ever
31:49
have a medical problem, you want to know this
31:51
person. I'm bartering podcasting knowledge because
31:53
he's asked a few people and they were like, go
31:56
talk to Chris. He like if you were trying to
31:58
launch and grow podcast, talk to Chris. But
32:00
I'm not even doing it for social media
32:02
help. I'm doing it for like some future
32:05
situation where I have some weird disease and
32:07
I'm like, I know that the doctor that
32:09
knows every doctor in the Bay Area, like,
32:12
you know, will pick up my phone call because I helped him
32:14
with his podcast. And so, and by
32:16
the way, I might never get that disease. You
32:18
know, like it might, it's a good
32:20
relationship to have, but it's not
32:22
like a quid pro quo necessarily. It's
32:24
just, you know, you're getting to meet
32:26
interesting people if you're
32:28
at that level in one arena. But
32:31
it means that my social following,
32:33
I noticed you were like, this is, you track the
32:35
growth of all your social channels. And I'm like, I'm
32:37
glad I don't because they just, it would be a
32:39
flat line. So
32:41
I do think that at a point,
32:44
there's kind of two versions of what
32:46
you execute. One is execute
32:48
a strategy that works and
32:51
then go and optimize that strategy. And that's
32:53
where I've started pivoting to. So for YouTube,
32:55
it's like the strategy that works is post
32:57
your videos on YouTube. We could
33:00
probably tweak the thumbnails. We could probably tweak
33:02
the descriptions. I've started doing like slightly punchier
33:04
intros that I think I picked up from
33:06
a episode of this show. And
33:09
I'm not gonna go all in, but I'm
33:11
gonna make a handful of changes to try
33:13
to level up where we're at. Let's pick
33:15
two or three clips and post those, even
33:17
if they're not the best clip designed the
33:19
best way. And then if I
33:21
want, I can go deeper on each, on each
33:23
one later to improve it. But there
33:25
is an 80-20 to it that I think I avoid
33:27
by trying to get to like the 95-5, but
33:31
there is a certain advantage if
33:33
you can be amongst the top
33:36
experts in any field that
33:38
you get from other people wanting to connect
33:40
with you and trade with you and barter
33:42
with you because you have that
33:44
extra 15% of knowledge that
33:47
most people don't have. Well,
33:49
I wanna get into some of the nerdery that
33:52
is the test you've done on podcast growth. But
33:54
before we dive into like the specific tests and
33:57
some of the data we've seen and what's worked
33:59
well for you on podcast. growth at a high
34:01
level. Do you think that these
34:05
small tests are more
34:07
impactful than just having
34:09
relationships and calling in favors? I
34:11
think that neither of them matter
34:14
as much as just having good content. So
34:16
I don't think you know how to use
34:18
the favors without doing the tests. So
34:21
we could talk a little bit about
34:23
guessing versus cross-promo-ing versus other stuff. The
34:26
only reason I know what the right favor
34:28
to ask is, because I've been doing the
34:30
experimentation to learn what moves the needle. And
34:32
so, and you can only ask
34:35
so many favors. So I would say a lot
34:37
of what I'm doing now is not calling in
34:39
favors. I think I called in a lot of
34:41
favors when I launched the show and I kind
34:43
of used them all up. Now
34:45
it's, well, I've learned what works. I know it's
34:47
valuable to me. I might know what's valuable to
34:49
someone else. I can even convince them that this
34:51
thing that I know is valuable to both of
34:53
us is something they should consider that they weren't
34:56
considering because I know it will work. So
34:58
I think you have to understand those tactics
35:00
and understand the results. And by the way,
35:02
I'm happy to just share them to save
35:04
people a lot of time. I think the
35:06
entire premise of my existence and
35:08
my show is like, and by the way, my
35:10
show is not about podcasting, right? It's
35:13
about like travel and money and life and
35:15
negotiating and health, all these things. And I
35:17
just go as deep as possible. And
35:20
since I've done that on one area, let's just
35:22
share it and save people some time. Yeah, okay,
35:25
that's helpful. And it's a good call out to say, also,
35:28
most importantly, the content has to be good. I feel
35:30
like a lot of times on shows like mine, we
35:32
focus on all the things around the content to say,
35:35
how do we grow this? And it's really
35:37
making the assumption that the content itself is
35:39
even worthy of being grown, which
35:41
is a bold assumption
35:44
to make because the
35:46
bar for quality content gets
35:48
higher all the time. And
35:50
odds are, if you're
35:52
wondering, is my content good
35:55
enough to spread or worthy of
35:57
that? The answer might
35:59
be no. But it might be like, let's get back
36:01
to the lab and make some really good, I mean
36:03
the lab, like in the metaphorical sense, and make stuff
36:06
that's better. Okay, well let's talk
36:08
about some of these experiments that you've run
36:10
because you launched a show, you're
36:12
now full in on this as a creator, the
36:14
podcast is the core of it, you want this
36:16
to support you and your family. So how did
36:18
you go about testing these different avenues for growing
36:20
all that? So first off,
36:23
podcasting is a stressful place to
36:25
test. So if you're in any other creator platform,
36:27
I'm gonna try to make these lessons relevant to
36:29
any platform, but they'll be coming from a podcasting
36:31
world. It is just exponentially
36:33
harder because you get no information. I'm
36:35
loving going into newsletters right now because
36:37
I'm like, oh, I know that this
36:39
person subscribed and then opened this email
36:41
and then bought this thing and then
36:44
clicked the link. On podcasting, I'm like,
36:47
I know how many people listened and
36:50
I know what platform
36:52
they listened on, but I have
36:54
no idea if they're gonna listen next week.
36:56
And by next week, I won't know if
36:58
they're the same person that listened the week before.
37:00
So it is very, very hard. However,
37:02
the one key component
37:05
that I think makes a lot
37:07
of tracking possible, I think there's like two big
37:09
things that I do that lots of
37:11
people do one, very few people do the other, is
37:14
I'm just doing the best I can to
37:16
track all the things I'm doing. So on
37:19
the audio side, I'm using a lot of
37:21
things from Chartable, which is an
37:23
analytics platform that I think there's a free version
37:25
of and a paid version of. If you use
37:28
the megaphone hosting provider, the paid version is free.
37:31
And they do a really good job
37:33
at using the IP address data from
37:36
people listening to the podcast and
37:40
letting you do interesting stuff with it. And
37:42
I think one of the unique things about
37:44
podcasting is when you have video, if you
37:46
upload your video on YouTube, like
37:49
they're watching on YouTube and the video
37:52
is on YouTube, when you upload your
37:54
audio podcast to whatever hosting provider you
37:56
use, everyone, whether they're on
37:58
Apple Podcasts or Spotify, Spotify or Overcast
38:01
or Google Podcast, they're all consuming
38:03
the audio file that's hosted on
38:05
your hosting platform. So you
38:07
actually get a lot of information from the
38:09
source, whereas on most
38:11
other mediums, you've gotta go put the content on
38:13
a bunch of sites. So you
38:15
actually get a full comprehensive picture of everyone
38:18
across every site that's listening. And
38:20
because you get their IP address, which I
38:22
assume everyone's technical, but I probably shouldn't since
38:24
I kinda grew up in, you know, Silicon
38:26
Valley startup world, which is just a
38:29
number associated with your
38:32
internet service provider at your house.
38:34
So like, if you're at
38:36
home on wifi with 10 devices, as far
38:38
as my hosting provider knows, you're all the
38:40
same IP address. If you leave your
38:42
house and you get off your wifi, your cell
38:44
phone now has an IP address. If you go to
38:46
school and you join their wifi, now you have a
38:48
different IP address. So it's not a
38:50
perfect solution, but at least you get some ability
38:53
to see who
38:55
that person is. And so the
38:57
most important ways that I use
39:00
those analytics are with link tracking
39:02
and with cross promotion. So with
39:04
link tracking, you say, hey,
39:06
I want someone to share this podcast
39:08
and you can give them a link
39:10
that'll redirect anywhere you want. Could redirect
39:12
to Apple, it could redirect to Spotify,
39:14
it could redirect to your website, it
39:16
could redirect to Apple for iPhones and
39:19
Google podcasts for Androids. And
39:21
when someone clicks that link, Chartable says, what
39:23
IP address click the link? And
39:26
then it looks at all the people that
39:28
downloaded the episodes and played the episodes of
39:30
your show and did that same IP address
39:32
listen. So you can start to
39:34
say, oh, I'm gonna sponsor a newsletter. Got
39:37
a hundred clicks, nobody listened, not good.
39:39
I'm gonna put my podcast in my TikTok, link
39:42
in bio, and make a bunch of video shorts,
39:44
which is an experiment I ran. And
39:46
I was like, I wonder how many people are
39:48
gonna go listen to my podcast after
39:51
I got, I don't know, felt like
39:53
probably close to a million, hundreds of thousands
39:56
of views on TikTok. It was like A
39:58
very small number that you could. That is like five
40:01
or ten people still like wow, Lincoln
40:03
bio and Tic Tac not the murty
40:05
very well Now. Could. Someone have
40:07
gone to spot if I and searched
40:09
yes so it's not a perfect answer
40:11
but that's one. Alpha
40:13
you that on shows. Maybe I'll send
40:15
you a as smart promo which is
40:17
a way to say hate did the
40:20
ip address. If anyone listening to our
40:22
conversation right now go check out all
40:24
the hacks and a look and over
40:26
thirty days say wow. Some.
40:28
Percentage of the people listening did and
40:30
I'll get an idea. Saigon More podcast.
40:33
And I'll I'll actually track of Act
40:35
Sagamore on more podcast and talk about
40:37
podcasting and creator life or like on
40:40
more podcast and talk about. Life.
40:42
Hacks and finance optimization and credit card
40:44
points in miles. I would guess that
40:46
the latter would perform better since it's
40:49
closer aligned with the topic of my
40:51
shell. The. Superbowl explained this even I
40:53
mean I used article and I do a
40:55
lot of the stuff and this has helped.
40:57
Closed and connections for me to even better
40:59
understand. How to use these
41:02
things? So. Of
41:04
the different tests you've run and it sounds like
41:06
you're creating a lot of charitable acts. like essentially
41:08
people who think this is kinda like creating a
41:10
Bentley link. Yeah, I'm also create a lot of
41:12
Bentley Max and is the second piece of all
41:14
of this is. I. Use a
41:17
psychopath page. Which. If you
41:19
have, I guess you're not using Pod Page
41:21
to host your podcasts website doesn't have to
41:23
be or brands web sites. we're podcasts website.
41:25
I think you're doing it wrong. And.
41:28
I gave you know I could go down a
41:30
million lists, hear about why? Maybe I should make
41:32
a video about why buy one of the features
41:34
is that? and I'm sure you could do this
41:37
with Wordpress. An idea. What are the features I
41:39
like is any time I'm creating a link to
41:41
share. I. Just create all the
41:43
hacks.com/something I redirected to a Bentley link
41:45
where I can track clicks and that
41:48
Bentley like goes to wherever I want
41:50
to send people. And so
41:52
whenever I now sponsors I say
41:54
hey, Go. to all the
41:56
hacks.com/eight sleep which is a
41:58
sponsor mine and people will go
42:00
to that link and I'll know how many
42:03
people clicked on that link or went to it, you
42:05
know, by typing it into their browser. So I can
42:07
get a sense, hmm, let's try a few different ad
42:09
reads and see what works. Or let's
42:11
tell people to sign up for
42:13
my newsletter. And you might think
42:15
that allthehacks.com/newsletter is the landing page.
42:18
But in fact, it is a
42:20
redirect to allthehacks.com/blog, which is where
42:22
I actually host the newsletter, so
42:24
that I can track the links
42:26
on that redirect, specifically ones that
42:28
I announced on the show. Maybe
42:30
someday I'll want to try a new experiment
42:33
and go to allthehacks.com/email and track that
42:35
one separately. So I could get a
42:37
sense of when I talk about
42:39
certain things, what do people click click on or
42:41
go to what works, what doesn't work. So
42:43
yes, I'm creating lots of them. I think
42:45
I have hundreds of, you know, short, you
42:47
know, pretty, they call them pretty redirects on
42:50
pod page. I have hundreds of those hundreds
42:52
of bitly links, hundreds of smart promos and
42:54
smart links. And it's
42:56
led to some really interesting discoveries.
42:59
And one that I shared with you earlier, which
43:02
at least to me blew my mind is every time
43:04
I have an episode and I have a sponsor, I
43:06
say, Hey, let me tell you about the sponsor. I
43:09
talk about it for a minute, and I tell people
43:11
where to go. And so let's
43:13
take an example of copilot,
43:15
which is my favorite app
43:17
for tracking expenses. It's iOS,
43:19
Mac only app. So sorry,
43:21
Android users. And I'll say
43:24
if you want to check out copilot, and if
43:26
you want to get a deal, because we've got
43:28
an awesome deal, go to all the hacks.com/copilot. And
43:30
I'll say that in the episode. Now, I'll
43:32
also put that in the show notes. So if you've
43:34
ever listened to a podcast, you're listening to podcasts right
43:36
now, you click down and look at the episode, you'll
43:38
see it written out. I put
43:40
a different URL in the show notes.
43:43
And I went and saw how many people
43:45
were clicking on the links in the show
43:47
notes versus how many people were listening to
43:49
the audio and just typing in all the
43:51
hacks.com/copilot on the website. And it was
43:54
Twice as many people were clicking on the link in
43:56
the show Notes as going to the URL, which. Me
44:00
think wow. Sometimes I run
44:02
ad campaigns across my entire
44:04
catalogue of episodes dynamically. But.
44:07
I'm not putting any links in the show
44:09
notes. I should go back manually. And and
44:11
although show notes every time I one run
44:13
one of those campaigns, sure am I take
44:16
me twenty minutes to go manually add all
44:18
those links. But if it's result, if it
44:20
makes up two thirds of the traffic, I
44:22
could really out reform for sponsors. So.
44:24
That's something that I started doing any time
44:27
I run those campaigns because I know how
44:29
important it is. This isn't weeds. The when
44:31
you do your ad reads do you say
44:33
go to allacts.com/copilot. Do. Also say or
44:36
check the link in the show notes to make a call
44:38
to action to chuckling in the zone Us. I.
44:40
Actually, I did Maybe a year ago
44:42
and I stopped. But. And
44:45
this isn't the same but at the end
44:47
of every episode after the last add not
44:49
the end of the episode, the end of
44:51
the last. Bad I say if you want
44:54
links to all the promo codes, deals, coupons,
44:56
everything from all of our partners Good all
44:58
the hacks that com/deals. Which. Is not
45:00
the show notes. It's a third page where
45:02
we have all of our deals of you.
45:04
Go there, you'll see cure all of our
45:06
partners. Here's all the promo code, the coupons.
45:08
We try to get good deals so they're
45:10
all their and I tracked that separately. That
45:12
was like ten percent. And. Then it
45:15
was like sixty percent click and
45:17
thirty percent Go to the U
45:19
R L South you are a
45:21
bit convert higher higher conversion. So.
45:23
I went to one of my part brands and
45:25
I said hey, can we strayed data You know
45:27
the conversion rates. I know the click through rates.
45:29
Let's trade data so that we can try to
45:31
figure out how we make our relationship perform better
45:34
and is like people that typed in the are.
45:36
I have a little higher intent so I've been
45:38
converted better. But clicks are still
45:40
pretty valuable. so yeah well the the
45:42
other insight from that by hear his.
45:45
Listeners. Have an assumption that the links
45:47
you share our in the show notes email
45:49
you haven't explicitly told them. That. That
45:51
sponsor link is in the show notes for them to
45:53
go seek out in the shows versus go type in
45:55
an. That's. Interesting. Accent
45:57
always ivory. I'd really like a.
46:00
I assumed people aren't looking
46:02
at the show notes most of the time. Me
46:04
too. I still did them, I don't know why.
46:06
I put very detailed show notes with all the
46:08
links to everything we talk about, you know, author
46:11
bio, I have clickable chapters
46:13
in Spotify, and I
46:15
was like, I wanted to do it because I
46:17
wanted to do what I thought was best, but
46:20
I assumed no one used it, and now I'm
46:22
like, wow, I was totally wrong. And
46:24
so I've been telling all these podcasters I know,
46:26
this is a good example to rewind a little
46:28
bit, I'd email podcasters I know, and
46:30
I'd go to their podcast and I'd look at their show notes and say, hey, I
46:33
noticed you don't put links to your sponsors in your
46:35
show notes. I just ran this
46:37
experiment and found that two thirds of the links
46:40
or the clicks for my sponsors are coming from the
46:42
show notes. You should probably consider doing this and see
46:44
if you see an uptick. And then one friend of
46:47
mine hosts a podcast, he did it, and he was
46:49
like, wow, I saw an uptick in performance for my
46:51
sponsors. I was like, yeah. So
46:53
anytime I'm learning something, I'm like, how do I get that
46:56
information back to other people? After
46:58
one more quick break, Chris and I dig
47:00
into his specific podcast growth experiments. You'll wanna
47:02
hear this, so stick around, we'll be right
47:05
back. If
47:07
you know me, you know how much I
47:09
believe in memberships. My membership is the core
47:11
of my business and earning an income directly
47:13
from your audience is one of the most
47:15
sustainable ways for you to become a professional
47:18
creator too. So I wanna tell you about
47:20
today's sponsor, UScreen. UScreen is a
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beautiful all-in-one platform that helps content creators
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can access your community from their mobile phone,
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so your membership is right there in their
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you get video hosting an out-of-the-box website,
47:46
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48:03
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48:08
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48:10
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uscreen.link.com/J. That's
48:37
USCREEN.link/J and
48:40
let them know that I sent you. And
48:43
now, please enjoy the rest of my conversation with
48:45
Chris Hutchins. So from
48:47
your copious link production and tests,
48:50
what are some of the other insights
48:52
you've had when it comes to
48:54
growth experiments? I think an
48:56
interesting one is it is wildly more valuable
49:01
to target people on platforms that
49:04
are the exact same as
49:06
yours or closer to yours. So
49:09
podcasting, for example, if we do
49:11
something cross promotional, it's going
49:13
to perform a lot better than if I
49:15
do something cross promotional with a newsletter, which
49:17
is gonna do even better than if I
49:20
cross promo with someone that does Twitter or
49:22
Instagram or TikTok because
49:25
of the relationship they have and the type
49:27
of the content that their followers are used
49:29
to consuming. Furthermore, if you
49:31
can be a guest on a
49:34
podcast instead of just cross promote
49:36
with a podcast, I found
49:38
that it does anywhere from 10 to 40 times
49:41
better. And that's
49:43
not 10 to 40%, that's 10 to 40 times better. Yeah,
49:47
like when I run a cross promo, it'll
49:50
convert somewhere between 0.1 to let's
49:52
say 0.8 or
49:56
0.9% of the audience of a
49:59
show, meaning. and slightly less
50:01
than 1% might come over and
50:03
try out my show of people that have
50:06
never tried it out before. So these are
50:08
brand new listeners. And when I do a
50:10
guest spot, it
50:14
can be as high as 4% of the
50:16
audience of that show
50:18
comes over. And then one time I
50:20
did a episode where a host
50:22
and I were friends and we recorded
50:24
an episode on each other's platforms. And
50:27
remind me to tell you about this strategy because
50:29
I think it's a great guesting strategy. And
50:31
that did just as well. That did really well
50:34
also. We recorded an episode together and put
50:36
it on both feeds. And I thought maybe it
50:38
wouldn't because people had already heard the same content,
50:40
but it goes back to that guessing. People
50:42
wanna hear you for an hour, not hear you
50:44
for a minute. Because at the end of
50:46
the day, I think a lot of times podcasters
50:49
forget that people are coming for the
50:51
host. Like the topic has
50:53
been talked about on other shows. The guest
50:55
has been interviewed on other shows. The thing
50:57
that's gonna keep someone listening is
51:00
that they like the host's perspective. Because that's the only
51:02
thing they're gonna get that's consistent the next time. And
51:05
so you've gotta remember that people need
51:07
to like you. This is entertainment. As
51:09
much as it is information, as much
51:11
as it is content, it's gotta keep
51:13
you entertained. It's gotta keep you hooked.
51:17
And the only person that's gonna do that well
51:19
is the host. And so if
51:21
you have someone else saying, if you're on
51:23
your show saying, hey, I really love this
51:25
other show, check it out. That's great. But
51:28
if someone can hear the host of that
51:30
other show and like them, it's
51:32
gonna do so much better. But there are some
51:34
people that think, gosh, I don't know
51:36
if I have the credibility to go on some
51:38
shows. And something I've managed to do, once
51:41
with Tim Ferriss, once on the Bigger Pockets real
51:43
estate show, and I
51:45
respect him for saying this. I sent him
51:47
a note and I said, I sent him
51:49
like 20 questions about podcasting. None of which
51:51
I'd found him answered publicly. And my 21st
51:53
question was, and
51:55
by the way, could I come on your show as a
51:57
guest? And he immediately wrote back.
52:00
In two minutes. Any with like. With
52:02
a twenty questions fake just because you felt
52:04
like you needed to ask me something to
52:06
be able to get said attorney says i
52:08
soon as I know you don't have to
52:10
have me on your show but I really
52:12
wanna know the answers to these questions and
52:14
he was like well I'll be honest right
52:16
now where I am in my life I'm
52:19
not that interested in like all the optimisations
52:21
of credit cards points in miles and deals
52:23
and stuff which makes sense them as lot
52:25
of my and maybe does that optimized for
52:27
those things but he's like but I always
52:29
get emails from people asking how I grew
52:31
my podcast. And so why don't
52:33
you ask me those twenty questions on air
52:36
as the host of the Timbers show and
52:38
will talk about podcast seen. Naturally your show
52:40
will come up but I'm not an interest
52:42
in interviewing you and I like great that
52:44
performed really well drove a lot of people
52:46
to my audience which is awesome. I learned
52:49
a time this you can to because that
52:51
episode of public and even go as a
52:53
do it. On. My or his feet.
52:55
But. I tried that strategy again.
52:58
There's a podcast called Bigger Pockets Real Estate.
53:00
Really? Big surprise of biggest real stay podcast
53:03
out there. Yeah. I've got a target I'm
53:05
like I want to go and some of the biggest shows and
53:07
add value so people want to come with the my show. When.
53:10
I just don't have a lot of
53:12
knowledge about real estate so like satellite
53:14
but I knew someone that worked a
53:16
bigger pocket so that I have the
53:18
in but I don't have the strategy
53:20
and I just said I want to
53:22
do an episode about optimizing the home
53:24
by an experience Your hosts no real
53:26
estate so well could I interview your
53:28
hosts and will air the episode on
53:30
both of our seeds. And
53:32
it's great content for them. Anyone
53:35
listening to The Counting Greater knows that like coming
53:37
up with ideas for content and prepping them and
53:39
playing them as lot of work. So if you
53:41
go to another content creators a ham and a
53:43
plan an episode for you it's gonna be awesome.
53:45
I'm gonna put hours of work into it. That's.
53:48
Great! So he did this. He
53:50
performed so well for both of
53:52
our shows. An Ice I managed
53:54
to effectively get a guest spot
53:56
on a show that I have
53:58
no. Qualify. really
58:00
big name guest is
58:02
not that they're gonna share the episode, it's
58:04
not even, at least on podcasting, that it's
58:06
gonna magically hit the algorithm, because on podcasting
58:09
there is no algorithm, and
58:11
it didn't even work on YouTube, by the way,
58:13
for big name guests, even though I don't have
58:15
a huge channel, it didn't hit that algorithm. I
58:18
think because most people on YouTube are
58:21
not looking for a one hour long
58:23
interview that's not very visually interesting, but
58:26
then I've done episodes with people that
58:28
no one knows, forget even whether
58:30
they shared it or not, by
58:32
the way, totally agree with your
58:34
strategy. Finding people with smaller, loyal,
58:36
excited audiences that don't get enough,
58:38
they want more of the person
58:40
that they're listening to, reading from,
58:42
et cetera, great strategy, but
58:45
I've had episodes that didn't get shared
58:47
by the guest, but where the guest
58:49
was just so good at the topic,
58:51
that the episode did incredibly well, far
58:54
better than episodes with really well known
58:56
people. I did
58:58
an episode with Tony Hawk, who I imagine anyone listening knows,
59:01
but the content wasn't as good as I wanted
59:03
it to be, partially because I think
59:06
Tony Hawk is just a savant
59:08
in skateboarding and just isn't as
59:10
intentional, as much as you
59:12
and I are like, let's research all these things,
59:14
and let's try to be experts, he's like, well,
59:16
I just skateboard, and I just happen to be
59:19
very good at it, and I just try hard,
59:21
and so he couldn't articulate a lot of tactics
59:23
that someone could replicate, because it was entertaining, it
59:25
was great, but the one thing it
59:27
did do, is now when I'm trying to
59:29
get someone to come on the show, I can say,
59:31
we've had on guests like Tony Hawk, and
59:34
people are like, oh, if you've had on that
59:36
really big name guest, you probably,
59:38
I probably should go
59:40
on that show. So my rule is, get
59:43
three big name guests, if possible, because it
59:45
will help recruiting other guests, and
59:47
after that, make 100% of
59:49
your decisions based on whether they
59:52
are going to create incredible
59:54
content, or if
59:56
they're so big that they'll push down the
59:58
least. of the three big name
1:00:01
guests and be the new number one. So
1:00:03
I don't know if Obama
1:00:05
has tactics, but like a former president,
1:00:07
sure, I'll say yes. And
1:00:09
I think that would really help recruit any
1:00:11
other guest in the future. I
1:00:13
do see that some folks, they take that
1:00:16
guest name strategy and then they almost like
1:00:18
keyword stuff, the description of their show. And
1:00:20
I don't know how effective that is, where
1:00:23
you're like, that your show description, you're cramming
1:00:25
in a bunch of guests that you think
1:00:27
people might be searching for. I
1:00:29
don't know if that works well in like a
1:00:31
Spotify search or an Apple podcast search, but I
1:00:34
do see a lot of people at least trying
1:00:36
it. So I can tell you that that strategy
1:00:38
does not work on Apple because
1:00:40
Apple does not index the show
1:00:42
description. Spotify does, all the other
1:00:44
platforms do, not all, but
1:00:47
most of the other platforms,
1:00:49
Castbox, Overcast, Google Podcasts, Player
1:00:51
FM do, but Apple
1:00:54
is, for my audience, the number one platform
1:00:56
for the podcast and they don't index description.
1:00:59
So the things that you can
1:01:01
focus on, title, author,
1:01:04
episode title. And then
1:01:07
the 50-50 one is channel description
1:01:09
and everything else doesn't matter. The
1:01:12
description of your episode, only
1:01:14
4.3% of podcast listeners use an app that
1:01:17
searches the episode description. So
1:01:20
the channel description is still
1:01:22
there for Spotify, but really
1:01:25
the most important thing that you can title is
1:01:27
the title, which is tough because you don't want your
1:01:30
show to be creator science,
1:01:32
colon, YouTube, podcasting, newsletter.
1:01:36
So SEO for podcasting is
1:01:38
really, really tough, but
1:01:40
I'm excited to spend a little
1:01:43
bit more time. I've never really
1:01:45
thought of my podcast website, which
1:01:47
is just allthehacks.com, as like
1:01:49
a blog. So I haven't thought about it from
1:01:51
the strategy that most bloggers do of SEO and
1:01:54
everything, but I was playing
1:01:56
around on a pod page and
1:01:59
either a... It's
1:04:01
at least something that might matter.
1:04:04
But the description thing, it does matter
1:04:06
on Spotify. So if you're trying to
1:04:08
grow on Spotify or your audience is
1:04:10
more in line
1:04:12
with Spotify's audience, which
1:04:14
I've found that the Apple
1:04:16
audience, and this is probably no surprise,
1:04:18
like the Apple audience probably skews a
1:04:21
little older and a little higher net
1:04:23
worth than the non-Apple audience.
1:04:26
And for my show at least, I can tell
1:04:28
you after Apple and Spotify,
1:04:30
the biggest player
1:04:33
is overcast with 4%. So
1:04:36
like Spotify and Apple dominate the
1:04:38
entire market. But I have friends who shows
1:04:40
are 70% Spotify. So
1:04:43
if you play in the Spotify demographic more,
1:04:45
maybe the show
1:04:47
description could be better keyworded.
1:04:51
And I haven't played enough there, but I
1:04:53
probably should consider it. Something we didn't touch
1:04:56
on when we're talking about cross-promotions, guessing is
1:04:58
feed drops, where you basically place an entire
1:05:00
episode of your show in the feed of
1:05:03
another related show. Have you tested that much?
1:05:06
So the problem is I'm not necessarily opposed
1:05:08
to doing this, but I'll go back to what
1:05:10
I said before, which is like the content is
1:05:12
the most important thing. And
1:05:14
so I'm really
1:05:17
not interested in any strategy that
1:05:21
would put anything, put
1:05:23
the content down. So maybe if
1:05:25
I found, I haven't done it to be clear. If
1:05:28
I have done the strategy of me
1:05:30
and another podcaster will co-produce something and
1:05:32
place it in both feeds, that I
1:05:34
have done. I have done, I
1:05:36
went on as a guest on another
1:05:39
show and took the interview
1:05:41
of me and put it in my
1:05:43
show. But I have not
1:05:45
just put an episode from another person
1:05:47
about another topic completely unrelated to me
1:05:49
or the show and put it in
1:05:51
my feed. And part of
1:05:53
the reason is that I just,
1:05:56
I don't know if that's what I would want as
1:05:58
a listener. Yeah. unless it was done
1:06:01
very, very thoughtfully.
1:06:05
And I have heard, there's a
1:06:07
podcast called The Mad
1:06:09
Fientist, and I believe, and I could
1:06:11
be wrong, but I believe there
1:06:14
was an episode where he was like, I
1:06:16
heard this interview with so and so,
1:06:19
and it was so good,
1:06:22
the host of this podcast asked every
1:06:24
question I would have asked, that I thought,
1:06:26
why would I waste my time asking
1:06:29
this person to go do another interview where
1:06:31
I would ask the same questions they've already
1:06:33
been asked. And so instead I emailed the
1:06:35
host and said, would you mind if I
1:06:38
just aired your interview on my feed? And
1:06:41
that's something I've considered. And
1:06:44
would do it as a swap, right? Hey, air this
1:06:46
on my feed, and then in return, maybe you'll do
1:06:49
some cross-promos for me. Maybe you'll have me on as
1:06:51
a guest. So that is
1:06:53
a strategy that's in my like, to
1:06:55
test soon, but haven't, but
1:06:58
it would need to be because I found
1:07:00
a show where a specific
1:07:02
episode was so good, and
1:07:04
I just, I didn't even think trying to
1:07:07
get that host, or sorry, that guest on
1:07:09
my show was worth the time
1:07:11
because someone else did such a good job. So
1:07:14
I haven't done it. The only other
1:07:16
place that I've thought about doing it is
1:07:18
there's a few guests that I've been trying
1:07:20
to get on the show, and for whatever
1:07:22
reason, I just have been completely unsuccessful, and
1:07:25
I feel like what they've said would be
1:07:27
really valuable. And even though there are questions
1:07:30
that I would want to ask this person,
1:07:32
if I could get them on the show, I just, I
1:07:35
haven't been able to get them to agree to come on the show.
1:07:37
And so that could be another reason
1:07:39
to say, look, I wanted
1:07:41
to do an interview with so-and-so, I loved their
1:07:43
book, I couldn't get them on the show,
1:07:46
so I found the best interview. What
1:07:48
I've actually experimented with instead
1:07:51
is if there's a topic and I can't get a guest
1:07:53
I want, or I can't find a guest, I'll just do
1:07:55
the show by myself. Like, I
1:07:57
think too many people locked.
1:08:00
themselves into a format for their show.
1:08:02
And the format I
1:08:04
started with. Now I
1:08:06
have three or four formats
1:08:09
that I regularly do that
1:08:11
were not what I started with. My
1:08:14
show started as an interview show. And
1:08:16
then I was like, well, let's do some Q&A episodes.
1:08:18
And those performed by the way, better
1:08:20
than many interview episodes. And then I
1:08:23
said, well, I want to talk about
1:08:25
insurance. So I was like, I want to help
1:08:27
people make all the right decisions with their insurance
1:08:29
policies. And so that was my next goal
1:08:31
was to do an episode on insurance. And I was like,
1:08:34
who knows enough about insurance to
1:08:36
do this episode. And I couldn't find anyone.
1:08:38
And I looked, but I just couldn't find
1:08:40
someone that I thought was the
1:08:42
right person to do an interview an episode
1:08:44
about insurance. And I was like, but
1:08:47
I research insurance on every policy so much
1:08:49
that maybe I'm the one that should do
1:08:51
this episode. And that episode
1:08:53
has been incredible. I just as we record
1:08:56
this yesterday or this last week got this
1:08:58
review, and I just have to read it
1:09:00
because it's my favorite review I've gotten so
1:09:02
far. The title is Episode 104 saved
1:09:05
me $15,854 a year. And it's this person repriced all their
1:09:12
insurance policies after listening that episode and was
1:09:14
like, this this was like they
1:09:16
saved over $15,000 a year. And if
1:09:19
you would ask me when I was starting the show, if I
1:09:21
would ever do it by myself, I would say no, it was
1:09:23
a get like, it was just a show for interviewing. That
1:09:26
happened. Then I just one day had all these weird
1:09:28
ideas. And I just wanted to talk about them. So
1:09:31
I did an episode that I called like my musings
1:09:33
about things. And that episode did
1:09:35
better than like every other type of episode. It
1:09:37
was just me talking about how
1:09:39
I fought with Macy's to get my warranty
1:09:41
covered on my couch and how I was
1:09:44
thinking about planning a last minute trip. So
1:09:46
I really encourage people to experiment
1:09:49
not just with growth, but with
1:09:51
your content format. Sometimes I've
1:09:53
done short episodes, released them on an off
1:09:55
day. I don't know, I just feel like
1:09:57
my show has evolved to the point that
1:09:59
more More than 50% of what I'm doing now is
1:10:01
not what I originally sought out to do. And
1:10:04
it's only because I was willing to experiment
1:10:06
with new stuff that I was comfortable
1:10:09
with trying it. And now
1:10:12
I love doing the show even more because I
1:10:14
get to do these other things. Yeah, I agree
1:10:16
with that. We, Connor and
1:10:18
I did an episode talking about what we learned
1:10:21
on YouTube. I've done a Q and A episode
1:10:23
recently. And in terms of
1:10:25
especially retention throughout the episode.
1:10:27
Those episodes performed so well. Yeah, that
1:10:29
has me really interested in doing more
1:10:32
solo stuff. We're running a little
1:10:34
bit long. So I do wanna get to one more
1:10:36
kind of category here, which is
1:10:38
paid acquisition. Cause I know you've run some paid
1:10:40
acquisition tests as well. We don't have to go
1:10:42
through the nitty gritty of all of that. But
1:10:45
I'd love to hear some of the takeaways you have
1:10:47
when it comes to paid acquisition. Is it worth it
1:10:49
at a top level? If so, to
1:10:51
some degree, what platforms seem to be the best
1:10:53
and anything else that you think is important
1:10:56
for folks listening. So the one
1:10:58
thing that really sucks, unlike newsletters,
1:11:01
and many other channels is when you run paid experiments,
1:11:04
you can see the uptick. And
1:11:07
many of the paid experiments you'd run in
1:11:09
podcasting are tied to a player app. And
1:11:12
so you can see the uptick in that
1:11:14
player app, but it's very hard to measure
1:11:16
the retention. I've just started, I just
1:11:19
ran an experiment a couple of weeks ago. And I'm
1:11:21
looking at the retention curve because I ran it with
1:11:23
a app called player.fm. I
1:11:25
can see the number of new downloads on player.fm, and
1:11:28
then I can see how that goes over time. And after
1:11:30
a handful of weeks, I'll be able to say, well, it
1:11:32
used to be 50 or 100 people listened. Now
1:11:36
a new episode gets 400. So
1:11:38
really now I'm feeling like I got an extra 300
1:11:40
listeners. Let's divide that by the
1:11:42
cost of the acquisition experiment and what did it
1:11:44
cost to get a listener? I've
1:11:46
found that at the lowest end of
1:11:48
that spectrum, it can be a couple
1:11:51
dollars, like $2. And
1:11:54
at the highest end, it can be more than $10, which
1:11:57
I would put in the category of a total waste of time.
1:12:00
The challenge is, and I found a site,
1:12:02
this random person sent me an iMessage,
1:12:04
like came in as a text but
1:12:06
from an email address, his name's Ibrahim,
1:12:09
and he was like, I have a podcast growth
1:12:11
company, I wanna run a growth test for you,
1:12:13
totally free, you pick an episode, I'll send you
1:12:15
traffic and you can see the quality. And I
1:12:17
was like, okay, why not? And
1:12:19
I ran this experiment, and he
1:12:21
was very transparent. He was like, our
1:12:24
service will drive downloads to your podcast.
1:12:26
People will listen just long enough to
1:12:29
trigger the download, but not long
1:12:31
enough, but they're not listening to the episode. They're
1:12:33
just triggering downloads. So that
1:12:36
paid growth won't help my sponsor revenue
1:12:38
or sponsor conversion or anything. It
1:12:41
will help the show's download
1:12:43
numbers, which may help me
1:12:45
convince advertisers to try
1:12:48
the show out because it has more downloads. A
1:12:51
really interesting fact is that because
1:12:54
there's so many agencies playing in the,
1:12:56
and I'm gonna come back to your
1:12:58
question, but because there's so many agencies
1:13:00
playing in the podcast monetization world, people
1:13:02
have gotten so stuck on CPMs for
1:13:04
pricing for ads that even
1:13:07
if your show converts three times better
1:13:09
than other shows, many brands,
1:13:12
because the agency is the one doing the
1:13:14
media buying, will never pay three times as
1:13:17
much for your ads, even if they convert
1:13:19
three times better. The hack
1:13:21
there is to try to say, great, we'll do
1:13:23
this super cheap test, but know that we're gonna
1:13:25
be charging three times more. Then
1:13:27
they go back to the brand and say, how did it convert?
1:13:29
They're like, this show's amazing, we should do it. They're like, well,
1:13:32
it's three times more. We should still do it. But
1:13:34
it could be worse. One
1:13:37
podcast network told me, oh, well, we just
1:13:39
tell all the brands that you have twice
1:13:41
as many downloads. I was like, really?
1:13:43
He's like, yeah, we just lie about the downloads so that
1:13:45
we bring the CPM to a place that they would be
1:13:47
comfortable with. I was like, I don't
1:13:50
feel good using that strategy. I definitely don't
1:13:52
feel good working with you, but it's so
1:13:54
ridiculous that you can't just convince them to
1:13:56
care about performance, that they care so much
1:13:58
about an arbitrary number. So it's messed up
1:14:01
in many ways. So you could just buy downloads
1:14:03
that mean nothing and that might help that arena.
1:14:06
Overcast, I think going back
1:14:08
to the first thing we talked about with content,
1:14:11
they let you run really small
1:14:13
dollar experiments for podcast ads. And
1:14:15
I'm looking at them right now
1:14:17
and I've run eight anywhere
1:14:19
ranging from $250 to $1,400 depending
1:14:24
on the category you advertise in. The
1:14:26
range of subscribers I got from these experiments
1:14:28
was like 49 to 204. So
1:14:32
we're talking very, very small numbers. But like
1:14:34
I said, if I spend $350 and I
1:14:36
get 99 subscribers, it's
1:14:40
like $3.50, it's not the best use of money. But
1:14:45
the reason why I advocate people test
1:14:47
something like this is when
1:14:50
you run an experiment on Overcast, they tell you
1:14:52
how many taps they think your podcast ad will
1:14:54
get and they tell you how many subscribers they
1:14:56
think you'll get. Then you can
1:14:58
run the ad and see how much better you
1:15:01
perform than what they suggest. And
1:15:03
if you 3X that performance, you
1:15:05
probably have a good show. So if you're wondering,
1:15:07
do I have a good show? Run an
1:15:10
ad for your show, spend $350 or $500 for
1:15:13
whatever category it's in. And if
1:15:16
your show performs terrible compared to their
1:15:18
benchmarks, you might not have
1:15:20
a good show. Or at least, I mean, I would
1:15:22
guess like the taps metric on that would tell you
1:15:24
how good your packaging is in terms of a playlist.
1:15:27
And then subscribers is like, so you can break
1:15:29
it into two experiments. Yeah. And
1:15:31
then the subscribers would be, oh, I liked it.
1:15:33
Yeah, if you wanna test cover art, run an
1:15:36
experiment one month with one cover art, run an
1:15:38
experiment the next month with another cover art, same
1:15:41
description, and you'll be like, oh, which one do
1:15:43
people click on more? I think a
1:15:45
lot of people that design their cover art design it where it's
1:15:47
taking up their whole screen and forget that most people are seeing
1:15:49
it, smaller than, you know, a
1:15:52
quarter. A quarter. And
1:15:54
so I love doing those little experiments
1:15:56
to test the title, the description, the
1:15:59
album art. That kind
1:16:01
of stuff. Castbox is a
1:16:03
platform for paid advertising that
1:16:05
I found dollar per subscriber
1:16:07
performs the best. What
1:16:09
I don't know, and I'm not sure
1:16:12
how to think about it, is I don't
1:16:14
know if it helps advertisers. Like I don't
1:16:17
know how engaged these listeners are. I don't
1:16:19
know how loyal there are, but it does.
1:16:21
But I can see that people are still
1:16:23
listening on Castbox. And I think the only
1:16:25
reason I have them skeptical is that I've
1:16:28
just never met anyone that actually uses the
1:16:30
Castbox app to listen to podcasts. I 100%
1:16:32
agree. I am in
1:16:34
agreement with that full assessment. Although I do
1:16:37
think that it probably does not help advertisers
1:16:39
much. I am also dubious of
1:16:41
it. We've run a good handful of
1:16:43
Castbox ads, because it is like the
1:16:45
dollar for dollar best spend if you're
1:16:48
trying to grow week
1:16:50
over week downloads. And
1:16:52
there is like a noticeable decay over a
1:16:54
period of months. But it's
1:16:57
still a significant portion of my
1:16:59
total downloads. And I haven't done
1:17:01
a Castbox campaign in a year.
1:17:04
So I do think that there are people
1:17:07
who do genuinely listen from it. What I
1:17:09
think happens is, and I don't know this
1:17:11
for sure. So don't quote me. But I
1:17:13
think what happens is, Castbox pays for downloads
1:17:15
in the app store. And
1:17:18
when you download Castbox, they say you should
1:17:20
subscribe to some shows. And I bet they
1:17:22
recommend some of their paid advertisers in that
1:17:24
spot in the app experience. So they are
1:17:27
real people. But what you don't know is
1:17:29
if they are actual, if they're
1:17:31
going to stick using Castbox, you don't know
1:17:33
if they're going to keep
1:17:35
listening to podcasts. And you certainly don't know if
1:17:37
they actually liked your show. This is my
1:17:39
hunch. I don't know this for sure. Yeah, I
1:17:42
can tell you that Player FM does
1:17:44
something that the thing that makes
1:17:46
me skeptical is that if you
1:17:48
sign up for player.fm, they'll pre check like
1:17:50
10 podcasts. And if you're running through the
1:17:52
onboarding, you just hit next, next, next, next,
1:17:55
next, you'll end up subscribed to the sponsored
1:17:57
podcast. And those episodes will start
1:17:59
downloading and and downloading on a weekly basis
1:18:02
with no intention. I believe on Castbox
1:18:04
the user has to opt in, like
1:18:06
yes, they're shown promotional things, but they
1:18:08
have to opt into them, so it's
1:18:10
a little higher to the bar. But
1:18:13
I'm looking right now, the Castbox app on
1:18:15
Apple, and yes, they probably pay to promote
1:18:17
the app, but it has
1:18:19
116,000 reviews, 4.8 star on Google, they
1:18:24
have 10 million plus downloads, 290,000 reviews, so
1:18:30
people are using this app. You can't
1:18:32
get 290,000 reviews on Google and
1:18:36
116,000 reviews on Apple and
1:18:38
not have people using the app. So I think
1:18:40
Castbox is a good channel
1:18:42
for growth. I would
1:18:44
have to spend a tremendous amount of
1:18:46
money to see how much it affects
1:18:48
conversion. I tell myself that
1:18:50
I really wish that I could build the
1:18:53
analytics optimizer's version
1:18:55
of this whole thing,
1:18:58
and what I would do is I would tell Castbox,
1:19:00
I would give them a different RSS feed, and actually
1:19:02
I could do this. Now that I'm thinking about it,
1:19:04
I have a new experiment. Because
1:19:08
you give each player an RSS feed, and
1:19:10
so I think, what if I gave Castbox
1:19:12
a new RSS feed, and I used something
1:19:15
like Zapier, and I used Zapier to go
1:19:17
say, take the RSS feed from Megaphone
1:19:20
and find, replace all the links with different,
1:19:23
like I come up with, I don't know,
1:19:25
I gotta think about how exactly I would
1:19:27
do this. But the idea would be, have
1:19:30
all the links in the show notes get
1:19:32
redirected through something where I
1:19:35
could track them and see, do Castbox
1:19:37
users click links in the show notes? And
1:19:39
I think that if I gave them a different RSS feed,
1:19:42
I could even do this manually for three weeks,
1:19:45
I'll just find replace, and it's only for the
1:19:47
latest episode. So if I
1:19:49
can remember, I might try
1:19:51
to change my RSS feed on Castbox, host
1:19:54
a static file that's just a
1:19:56
duplicate of my RSS feed, and manually
1:19:58
add in my next. week's episode,
1:20:00
putting Bitly links specific
1:20:03
for Castbox and see if
1:20:05
people are actually clicking the links to the show notes.
1:20:07
I love this. I hope you do it. I
1:20:09
would never, but I hope you do. So
1:20:13
at the end of the day, paid growth.
1:20:15
I think I've also run some paid ads
1:20:17
like cross promos, but I just pay someone to read ads
1:20:19
for the show. I know Jordan Harbinger does a
1:20:21
ton of these. When you're getting started,
1:20:23
you just you don't have a choice. You don't
1:20:26
have the inventory to give people to make it
1:20:28
work. So they just they
1:20:30
didn't perform as well as cross
1:20:32
promos. And I think the
1:20:35
hosts were just kind of reading ads.
1:20:37
If I could find the right person, the right show, I maybe
1:20:39
would try that again and see how it performs. But
1:20:42
it was tough. I haven't found a good
1:20:44
paid strategy other than pay
1:20:47
someone to help you make the show better.
1:20:50
Like, yeah, pay someone to go pitch you as
1:20:52
a guest, but not some service
1:20:54
that's going to like turn out these guest
1:20:56
pitches that are I've received so many of
1:20:59
that are just boilerplate templated. Pay
1:21:01
someone to go listen to 10
1:21:03
episodes of a podcast and craft
1:21:05
a very specific pitch that makes
1:21:07
it so obvious that you've listened
1:21:10
to their show and understand it
1:21:12
and then send that effort. Don't
1:21:15
pay someone like I'm low
1:21:17
number high, high quality. And
1:21:20
so I can tell you if someone pitched me, I can
1:21:23
tell you exactly what I want to pitch. I want someone to
1:21:25
pitch me on a topic that's broadly
1:21:27
relevant to most people in
1:21:30
the world about a topic related
1:21:32
to life, money or travel that they
1:21:35
are an expert in and that we
1:21:37
can have a conversation that will help someone learn
1:21:39
some strategies and tactics to upgrade their own life
1:21:41
in that area. But I get people that are
1:21:43
like, do you want to interview Bill? Bill
1:21:46
started a real estate company that got really big.
1:21:48
And I'm like, I don't have a show about
1:21:50
people who start real estate companies that got big.
1:21:52
No, I don't want to interview Bill. I don't
1:21:54
even respond. But the number
1:21:56
of people who've actually taken the time to say, I get
1:21:59
what you want. and I have it
1:22:01
and here's why. I've had
1:22:03
multiple of those people on the show as a guest. All
1:22:06
right, last, last question, I promise. Since
1:22:08
you use Chartable so much, I need to
1:22:10
know how much you pay attention to the
1:22:13
new device retention graph in
1:22:15
Chartable. Do you look at that much? Retention
1:22:17
episode over episode or month over month? So
1:22:19
I have looked at it and the reason I
1:22:21
don't pay attention to it but I want to
1:22:23
now is that I don't
1:22:26
have a good baseline. So if I'm looking
1:22:28
at mine, the average
1:22:30
after next episode is 36.35%. I
1:22:36
don't know if that's good because
1:22:38
I have no idea what's normal. If they
1:22:40
had benchmarks, I would look at it a
1:22:42
lot. And so, you know, what I'll say,
1:22:44
here's what I'll say. If you have a
1:22:46
podcast out there and you want
1:22:48
to know how you're doing against the benchmark,
1:22:50
take a screenshot of your Chartable new device
1:22:53
retention episodic five episodes. Send
1:22:55
that screenshot to me, podcast
1:22:57
at allthehacks.com and
1:23:00
I will aggregate all of it, average
1:23:02
it out and send a benchmark. Maybe
1:23:04
send me also how many downloads for
1:23:06
episode you get so that if the
1:23:08
numbers are very different between show size,
1:23:10
we can split that out. And
1:23:13
I will use those benchmarks and share them with everyone.
1:23:16
I'll send them to you Jay, you can choose whether you want to
1:23:18
share them in a future episode also. But yeah,
1:23:20
so I don't, the reason I don't use them
1:23:22
is because I just don't have a good sense
1:23:24
of what perfection is. I
1:23:27
assume perfection is like 50%. I
1:23:30
don't think anyone's metrics are probably higher
1:23:32
than that unless you have a very small
1:23:34
show with a very loyal set of people
1:23:36
who never leave their house. I 100% agree.
1:23:39
I also really want to pay attention to this
1:23:42
because I'm feeling like I've ignored this for too
1:23:44
long. But everyone I've talked to so far says
1:23:46
when they look at this chart, they get depressed.
1:23:48
So the question is, is this
1:23:51
data hard to gather and difficult
1:23:53
to believe? Or
1:23:55
it's churn and podcast listeners so
1:23:57
much higher than we realize. I
1:24:00
don't know. I don't know the answer, but I
1:24:02
do know here's a here's a around the way
1:24:04
answer way to answer that question. I
1:24:07
know the average number of
1:24:09
downloads that I get on
1:24:11
different platforms. I know that on
1:24:13
Apple if I get 25,000 three 963 downloads, this is
1:24:18
a little bit a little bit old. But when I did this,
1:24:20
I had 30,975 subscribers, so about 31,000
1:24:25
subscribers, 26,000 downloads.
1:24:27
So from Apple, I
1:24:29
know that a very high percentage
1:24:31
of my downloads must be coming
1:24:34
from subscribers and most subscribers are
1:24:36
listening. Spotify of 5000 downloads,
1:24:40
they came from 46,000 subscribers.
1:24:44
So on Spotify, it's very clear that one
1:24:46
in nine people that subscribe are downloading each
1:24:48
time. And by the way, it could be
1:24:50
less because some people might not even be
1:24:52
subscribed. But on Apple, it's like seven
1:24:55
out of eight or something wild five
1:24:57
out of six. Very interesting. On
1:24:59
Castbox, it's two out of 40,000. So on Castbox,
1:25:04
it's you know, it's not
1:25:07
even close. So it's weird. I have more
1:25:09
subscribers on Castbox and you know, than
1:25:11
on Apple, but I have 10 times the number of
1:25:13
downloads on Apple. Wild. Alright,
1:25:15
Chris, this has been awesome. I feel like we'll probably
1:25:17
be giving folks listener exhaustion at this point. I could
1:25:19
keep talking about this, but I feel like we save
1:25:21
it for a part two. I hope
1:25:24
people do email you with their chartable retention
1:25:26
numbers. I have no idea why charitable doesn't
1:25:28
just aggregate a benchmark. That'd be so do
1:25:30
benchmarks for a lot of things for smart
1:25:32
promos. They do benchmarks. I wish they had
1:25:34
a benchmark for this number. If
1:25:36
I could get someone to try to will respond to my emails, I would
1:25:38
have them. They'd have to
1:25:40
build something to make this possible. Thanks
1:26:01
to Chris for being on the show. Thanks to
1:26:03
Emily Kloss for creating our artwork. Thank you Adam
1:26:05
Lockwood for editing this episode. I'd love to hear
1:26:07
what you think about it. You can find me
1:26:09
on Twitter or Instagram at JKloss. Just tag me
1:26:11
and let me know what you thought. And if
1:26:13
you really want to say thank you, please leave
1:26:15
a review on Apple Podcast or Spotify. Thanks
1:26:18
for listening. We'll talk to you next week. Thanks
1:26:30
for watching.
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