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CUES PodcastEpisodes
CUES
CUES Podcast
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Episodes of CUES Podcast
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In this episode of the CUES podcast we talk about payment trends and strategies with guest Tede Forman, president of payment solutions at CUES Supplier member Jack Henry. He leads the company’s strategy and solutions for payments and spoke abou
In this episode we talk about human-centered leadership. Returning to the show as our guest is CUES’ own VP/Consulting Services Lesley Sears, who heads up our CUES Consulting offerings.She explains the difference between a business-centered cul
Knowledge is key to success in business lending, according to Jim Devine, co-founder, CEO and chairman of Hipereon, a financial training company based in Washington state, and lead faculty member for CUES’ School of Business Lending, which star
Fintech, including artificial intelligence, is at the top of many credit union leaders’ worry list for 2024.The guest in this episode of the CUES Podcast, Scott Snyder, has ideas for how to approach these concerns that should be steadying. A re
The 2023 CUES Emerging Leader says the best advice he got about the CUES Emerge program was not to go into it with a preconceived notion about what his business case for the competition phase would be.In this episode of the CUES Podcast, Jayde
Resilience is “about being tough, but it’s also about being flexible, and truly resilient leaders know when to be which,” Heather McKissick, I-CUDE, says in the latest episode of the CUES Podcast. McKissick is the CEO of CUES.The decision about
Erica Taylor says her best advice for credit unions on how to best further their DEI journeys is to listen, really listen, to staff and their communities. “Start with listening and truly listening to hear..., listening to understand people,” sa
In this episode, Lesley Sears talks about the implications of research showing that newly promoted employees are more likely to leave your organization—and what you can do to mitigate their flight risk.“When we promote somebody, we’re assuming
Terrance Williams says it was his dad who taught him to be a leader who listens, an intern who asked him how he knows insurance is still the right career for him and his parents together who instilled in him his mantra of “paying it forward.”In
Chris Jones and his team have formed a new company named to represent well what they do. Jones is a senior benefits consultant and partner in PARC Street Partners. PARC stands for plan, attract, retain and compensate—all key elements of the com
Hybrid, remote and in-person work gets talked about a lot these days. The conversations are often about which companies are staying remote, which are calling every employee back to the office, and which jobs can truly be done effectively from s
From a past episode of the CUES Podcast, we already know that Scott Hackworth is an able data guy. In this show, he talks about the compensation data and corresponding trends that stand out in this year’s CUES Executive Compensation Survey and
Peter Glyman finds it fun to say “yes” to a fintech integration with a Jack Henry product.Glyman is managing director of corporate strategy at Jack Henry, a CUES Supplier member and the sponsor of this episode. In the show, he talks about his f
In the latest episode of the CUES Podcast, Lesley Sears defines the differences between climate and culture and explains how they together create the workplace your staff members experience every day. VP/consulting for CUES, Sears then rises to
According to Deedee Myers, Ph.D., in this latest episode of the CUES Podcast, more and more CEOs are looking at their organizations and asking themselves, “What does it need to be in the future?” The answer to that question, she says, has to be
Omar Jordan says a mantra he lives by personally and professionally is, this one from Tony Robbins: "Stop being afraid of what could go wrong, and start being excited of what could go right." As founder/CEO of the credit union service organizat
In this episode of the CUES Podcast, Lesley Sears says she loves the commercial in which “Polly Pratz wore many hats.” While the commercial is for an online university, Sears loves the many hats idea as it relates to having an organization-wide
A decade before CUES member Dana DeFilippis, CCE, became CEO of Merck, Sharp & Dohme Federal Credit Union in Chalfont, Pennsylvania, she decided she wanted the job.Coming to credit unions from public accounting, DeFilippis prepared for the CEO
Tyler Leet takes credit union cybersecurity very seriously. For him, it’s not just a job. It’s a duty.“We have an obligation,” says Leet, director of risk and compliance services for the regulatory compliance group at CSI, Paducah, Kentucky, th
The 17 Sustainable Development Goals of the United Nations are central to the corporate social responsibility program for $8 billion United Nations Federal Credit Union, New York.These goals such things as living wages, clean water, ending pove
In this episode of the CUES Podcast, Alex Johnson underscores the idea that knowledge is power when it comes to credit unions' success in understanding and making decisions about fintech. The creator and author of the Fintech Takes newsletter,
This episode of the CUES Podcast covers the key connection between skilled and authentic leadership and management and organizational and employee well-being. “This is really what we need to focus on ... as leaders and as organizations,” says g
Bruce Bauer understands how credit unions sometimes push establishing a charitable donation account down on their list of priorities. But Bauer, an executive benefits specialist with CUESolutions provider Cuna Mutual Group, rather wishes they w
CUES member Jeff Disterhoft became passionate about advancing diversity, equity and inclusion after his son took a class about race at the University of Iowa and started asking his dad questions about DEI.“A few things became clear over the cou
If you're building a team, you want players who are humble, hungry and people-smart. Zachary Churchill says this is not his idea—it's from Patrick Lencioni, founder of The Table Group—but Churchill seems not only to espouse it but embody it. Th
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