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Customer Experience Excellence: How Far We Have Come & Need to Go

Customer Experience Excellence: How Far We Have Come & Need to Go

Released Tuesday, 4th October 2016
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Customer Experience Excellence: How Far We Have Come & Need to Go

Customer Experience Excellence: How Far We Have Come & Need to Go

Customer Experience Excellence: How Far We Have Come & Need to Go

Customer Experience Excellence: How Far We Have Come & Need to Go

Tuesday, 4th October 2016
Good episode? Give it some love!
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Celebrating CX Day (http://CXday.org) Gary Katz interviewed Lynn Hunsaker (ClearActionCX, B2B) about milestones and gaps in customer experience management practices. (Hurricane Matthew & the dentist prevented Ingrid Lindberg's headline participation)
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