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Customer Experience Scorecards: What to Measure (Lindberg/Hunsaker)

Customer Experience Scorecards: What to Measure (Lindberg/Hunsaker)

Released Thursday, 16th February 2017
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Customer Experience Scorecards: What to Measure (Lindberg/Hunsaker)

Customer Experience Scorecards: What to Measure (Lindberg/Hunsaker)

Customer Experience Scorecards: What to Measure (Lindberg/Hunsaker)

Customer Experience Scorecards: What to Measure (Lindberg/Hunsaker)

Thursday, 16th February 2017
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Scorecards are a great way to drive organizational adoption and accountability for customer experience success. Join this live conversation with Ingrid Lindberg (ChiefCustomer.com) and Lynn Hunsaker (ClearActionCX.com) to hear B2C and B2B views, respectively, of these experts who've led CX transformation as employees in complex, fast-paced companies.
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Customer-Centered Management

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Hear extraordinary ways to build customer-centric culture with business results. In the corner to the right, under the red label"Who Follows", click "Sign-in to follow" to receive updates/reminders. PIN 1#. Join ClearAction Value Exchange! ClearAction.com

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