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Customer-Centered Management
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Human-Centered Design Drives Customer-Centricity (AT&T)
Released Friday, 11th March 2016
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Human-Centered Design Drives Customer-Centricity (AT&T)
Human-Centered Design Drives Customer-Centricity (AT&T)
Friday, 11th March 2016
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Diane Magers,AT&T Office of the Customer, shares how design thinking is pivotal in shifting culture and organizational adoption for customer experience excellence, which in turn, reaps higher business results.
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Customer-Centered Management
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Hear extraordinary ways to build customer-centric culture with business results. In the corner to the right, under the red label"Who Follows", click "Sign-in to follow" to receive updates/reminders. PIN 1#. Join ClearAction Value Exchange! ClearAction.com
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Official Episode Page
talkshoe.com
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https://www.talkshoe.com/recording/164133.mp3?rec_key=06c07dc9c4e3b1eaa3916d937a9b300ca7202e3a
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