Customer experience is different from customer service. Though they're both important, how people experience doing business with you and how they feel about doing business with us is often a direct reflection of how we made them feel. Were they frustrated? Were they inconvenienced? Did they feel appreciated? Well, my guest today is going to talk about being intentional and strategic in how you and your team show up for your customers. Get ready for a fascinating conversation with the multi-talented Vanessa Raymond.

You can find Vanessa Raymond at:https://www.linkedin.com/in/vanessa-raymond-3a5897200/https://www.youtube.com/user/Veedance04https://www.victoryinbiz.com/

You can find David Avrin at:www.davidavrin.comwww.linkedin.com/in/davidavrinwww.twitter.com/DavidAvrinwww.facebook.com/therealdavidavrinwww.instagram.com/therealdavidavrinLearn more about your ad choices. Visit megaphone.fm/adchoices