In this episode, Rick Adams was joined by our returning guest, Maranda Ann Dziekonski. Together, they discuss:
Career progression of a Junior CSM: in very general terms, the change in knowledge, skills, experience or the role itself.
* What might be the typical direction/s of growth and development over a period of about 5 years within the Customer Success Profession
* Where might someone end up by the end of that time period?
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