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"The language that they understand is shareholder value" - Jon Picoult (Founder) at Watermark Consulting

"The language that they understand is shareholder value" - Jon Picoult (Founder) at Watermark Consulting

Released Thursday, 2nd December 2021
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"The language that they understand is shareholder value" - Jon Picoult (Founder) at Watermark Consulting

"The language that they understand is shareholder value" - Jon Picoult (Founder) at Watermark Consulting

"The language that they understand is shareholder value" - Jon Picoult (Founder) at Watermark Consulting

"The language that they understand is shareholder value" - Jon Picoult (Founder) at Watermark Consulting

Thursday, 2nd December 2021
Good episode? Give it some love!
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On the 5th episode of Season 3, we're joined by Jon Picoult (Founder and CX Expert) at Watermark Consulting and author of the book 'From Impressed to Obsessed' to have a convo about taking cognitive science into CX theory and the nuances about delivering ROI within CX.

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