Principle 2.3 - Diagnose problems to get at their root causes a. Focus on the "what is" before deciding "what to do about it." b. Distinguish proximate causes from root causes. c. Recognize that knowing what someone (including you) is like will tell you what you can expect from them. "Proximate causes are often verbs and root causes are often adjectives." Topics discussed How we've tried to live out this Principle Philisophical considerations of this Principle Join us on our subreddit dailosprinciples (https://www.reddit.com/r/daliosprinciples/) Follow us on Twitter @MicahBaize (https://twitter.com/micahbaize) @JohnSextro (https://twitter.com/johnsextro)