In my mind, the book 'How to Win Friends and Influence People' by Dale Carnegie is a foundational book that should be required reading.

Through high-school, undergraduate college and my masters degree, there were only TWO classes that dealt with working well with others in the workplace.  These two classes were helpful, but a deeper study on how to deal effectively with people would have gone a long way.

In this episode, I share Mr. Carnegie's three fundamental principles from Part I of his book, 'Fundamental Techniques in Handling People'.  They are:

Principle#1:  Don't criticize, condemn or complain.
Principle#2:  Give honest and sincere appreciation.
Principle#3:  Arouse in the other person an eager want.

If you've not read this book, please listen to this episode and its my hope that you'll seek out the rest of this valuable content by reading his book or listening to the audio version.  The book is carried by most libraries.

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