Episode Transcript
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0:15
Pushkin from
0:20
Pushkin Industries. This is Deep Background,
0:23
the show where we explore the stories behind
0:26
the stories in the news. I'm Noah
0:28
Feldman. This is a special
0:31
bonus episode, a mini episode about
0:33
some breaking news. This week, Facebook's
0:36
oversight board decided the
0:38
most important case in its short life,
0:41
what to do about Donald Trump's temporary
0:43
suspension from the platform, which had
0:45
been announced by Facebook in the aftermath
0:47
of the January sixth attack on
0:50
the Capitol. The story
0:52
mattered to me because, as some listeners
0:54
will know, I've been deeply involved
0:56
with the oversight board, proposing it
0:59
to Facebook in the first place and advising
1:01
the company on its creation. In
1:04
fact, I still advise Facebook on free
1:06
speech and free expression related issues.
1:09
So when it comes to the oversight board, I'm
1:11
the very opposite of an objective observer.
1:14
I am an observer who's deeply bound up
1:16
in the institution, the process, and
1:18
I care a lot about this decision,
1:21
and let me tell you, it was fascinating and
1:23
strange to see the decision of that institution
1:26
plastered on the front pages of
1:28
the newspapers. After
1:31
consultation with my terrific team of producers
1:33
here at Deep Background, we decided that it
1:35
might be useful to do a special mini
1:37
episode on the Oversight Board decision.
1:40
And I'm going to tell you, just from
1:42
my own perspective, three different
1:44
aspects of what you should think
1:46
or what you might wish to think about the Oversight
1:49
Board decision. What I'm going to do is
1:51
break my comments into three parts. First,
1:54
what did the Oversight Board actually
1:56
do? And as you'll hear, the answer is
1:58
pretty different from what the headlines have said.
2:01
Second, what is likely to happen
2:04
next in the coming months? And last,
2:06
but very much not least, why this
2:09
matters or may matter in the
2:11
big picture. First,
2:20
what did the Oversight Board actually
2:22
do? There is some confusion
2:24
around this because the very first thing the Oversight
2:26
Board said in its opinion was
2:29
the slightest little bit misleading. The
2:31
Oversight Board began by saying that it
2:33
was upholding Facebook's
2:36
decision in the aftermath of the January
2:38
sixth attack on the Capitol to take
2:40
Donald Trump off the surface. And
2:44
yet when you went on to read the fine print, the
2:46
Oversight Board went on to say that
2:48
Facebook's subsequent deep
2:50
platforming of Donald Trump for
2:52
an indefinite length of time was wrong,
2:56
standardless and unjustified,
2:59
as a consequence. The first thing the newspapers
3:01
reported was Oversight Board
3:04
upholds Facebook, Yet
3:06
they could just as easily have said as their
3:08
headline, the Oversight Board told Facebook
3:10
that it was not justified in
3:13
suspending Trump from its service. So
3:15
what was the Oversight Board in fact
3:17
saying when you drill down, Well,
3:19
what it said is that the decision to
3:22
block the content that Trump
3:25
posted during and in the process
3:27
of the attack on the Capitol
3:30
was the right thing for Facebook
3:32
to do because Donald Trump's
3:34
words, the Oversight Board believed
3:37
were contributing to ongoing harm,
3:40
including violence with respect to the
3:42
attack on the Capitol. Therefore,
3:44
said the Oversight Board, it was appropriate
3:47
to take down that content. But
3:50
the board then went on to say that
3:53
when Facebook chooses to take down
3:55
content, it doesn't ordinarily go
3:57
on to remove the user from the platform.
4:00
Instead, Facebook has a range of
4:02
things that it can do, which included just taking
4:04
down the content or temporarily
4:07
freezing the person's account too has
4:09
posted that content, or under some
4:11
circumstances, actually d
4:14
platforming the person. What Facebook
4:16
had never done before, according to the Oversight
4:18
Board, was announced an indefinite
4:21
suspension, which was neither labeled
4:23
as a mechanism to prevent future harm,
4:25
nor as a punishment for explicit
4:28
violations by Trump of rules
4:30
of the platform that can get
4:33
you d platformed. In essence,
4:35
what the board was saying was that Facebook
4:37
needs to go back to the drawing
4:39
board. It needs to clarify and
4:41
specify what its rules are going
4:44
to be going forward for taking
4:46
people off the platform, then to
4:48
see if those rules which it has to state,
4:50
explain and announce would
4:53
apply to Donald
4:55
Trump. Once it reaches that conclusion,
4:57
if it's clearly stated rules don't apply
5:00
to Trump, Trump has to be put back on
5:02
the platform. If it says that its
5:04
rules do qualify for
5:06
permanent removal of Trump, then it
5:09
could take Trump off the platform. And
5:11
Trump, of course, would then have the opportunity
5:14
to go back to the oversight board and ask
5:16
for it to review the issue again. Whether
5:19
it would listen to his case or not is uncertain,
5:21
but it seems probable that it would given
5:23
the great importance of the issue. You
5:26
probably noticed that a lot
5:28
of this decision therefore depends
5:31
on what Facebook does in
5:33
the next six months, and you
5:35
might also be wondering, And the truth is,
5:37
I'm wondering about this a little bit too, how
5:39
do the Oversight Board decide to
5:42
give Facebook six months
5:45
to figure out what it was going to
5:47
do next. So
5:49
let's turn to that six month period. And
5:52
here's why that six month period matters
5:54
so much. Some observers
5:56
of this decision have said that the Oversight
5:59
Board punted the question of
6:01
what to do about Donald Trump back to
6:04
Facebook, and in a sense that
6:06
is correct, acting in a manner not
6:08
unlike what many actual Supreme
6:10
courts or constitutional courts would do. The
6:12
Oversight Board declined to say, here,
6:15
Facebook, are the rules which you must
6:18
follow when the time comes to
6:20
decide whether to kick somebody off the platform.
6:22
The Oversight Board saw its role as doing
6:25
oversight, not as specifying
6:27
policy. So there is a punt
6:29
or a return of this issue back to Facebook
6:32
insofar as the Oversight Board was
6:34
telling Facebook, you have
6:37
to write the policy, We're not going to
6:39
do it for you. That
6:41
said, the Oversight Board gave substantial
6:44
guidance to Facebook
6:46
with respect to what that new
6:49
policy should look like. When
6:51
Facebook now goes to rewrite its policies,
6:54
it will go into the details of
6:56
what the Board suggested. And
6:59
although the Board did not say that Facebook had
7:01
to listen to these principles. The strong implication
7:03
was that if Facebook made a decision that violated
7:06
the principles that the board laid out, the
7:08
board might well overturn Facebook's
7:11
policies the next time around. What
7:14
was good for Trump is that the oversight Board
7:16
made it very clear that
7:18
Facebook, in deciding whether someone
7:21
like Trump can be permanently deplatformed,
7:23
has to look at whether his presence
7:25
on the platform would cause significant
7:29
imminent that means immediate harm.
7:32
Here's the money quote. Facebook
7:34
must assess whether reinstating mister
7:36
Trump's accounts would pose a serious
7:39
risk of inciting imminent
7:41
discrimination, violence,
7:44
or other lawless action. In
7:46
other words, Facebook can't just say we
7:48
don't like Donald Trump, we think
7:51
Donald Trump's lousy, or even
7:53
we think Donald Trump is in general dangerous.
7:56
They have to create rules according to which
7:58
a removal of Trump would be conditioned
8:01
on this serious risk of
8:03
inciting discrimination, violence,
8:06
or lawless action. That's good
8:08
for Trumps now that he's no longer president
8:10
of the United States, and now that he's not
8:13
commanding a mob that's about to attack the capital.
8:15
It would not be that easy for Facebook to show
8:18
that putting him back on the platform would
8:20
insight imminent violence
8:23
or lawlessness. What's
8:25
less good for Trump is that, in
8:27
describing what Facebook should do over
8:29
the next six months, the Oversight board
8:32
also seemed to suggest that
8:34
Facebook should require Trump to back
8:37
down from some of the spurious claims
8:39
about election fraud being made. Here's
8:42
the money quote here. Facebook
8:44
should, for example, be satisfied that
8:47
mister Trump has ceased making unfounded
8:49
claims about election fraud in
8:52
the manner that justified suspension
8:54
on January six And
8:56
in the real world we all know it
8:58
doesn't seem very likely that Donald
9:00
Trump, who responded to the oversight board
9:03
decision with a
9:05
loud statement of rejection in
9:08
which he referred to himself as the president
9:10
of the United States, is very likely
9:13
to take steps like that.
9:17
In any case, what Facebook is now going to
9:19
have to do is engage
9:21
in an internal process of figuring
9:23
out how to state rules
9:25
that will be designed to justify
9:28
and explain whatever they decide
9:30
to do about Trump. That
9:33
internal process will involve
9:35
those people within Facebook who make
9:37
content policy rules, and
9:39
they will have to figure out how to apply
9:42
those rules in a public way. They will
9:44
not only cover Donald Trump, but
9:46
will also cover anybody else whom
9:49
they wish to take off the service. The
9:51
Oversight Board made it very clear in its decision
9:54
that Facebook cannot have one rule for
9:56
Trump and another rule for every other
9:58
government leader. It also strongly
10:00
implied that Facebook should not have
10:03
different rules for public
10:05
figures who influence a lot of people than
10:08
it does for regular users. Regardless,
10:11
the Oversight Board was very concerned that
10:13
Facebook pay attention to the potential
10:16
dangers and harms posed by users
10:18
and explain the connection between those
10:20
harms and any decision to d platform
10:23
the person. We may not
10:25
know much publicly about how
10:27
Facebook undergoes this process right away,
10:30
but the good news is, under the board's
10:32
guidance and oversight, Facebook
10:34
will have to explain clearly and
10:36
publicly what its rules are, and will
10:39
have to show how those rules
10:41
operate. That brings
10:43
us to the grand question of whether
10:46
any of this matters. It
10:48
may not surprise you to hear that I think it matters
10:51
a lot, and for several reasons.
10:54
First is the fact that the Oversight
10:56
Board actually did its job.
10:58
That is to say, it operated it in
11:01
such a way as to render a decision
11:03
that neither rubber stamped what Facebook
11:06
had done nor fully
11:09
versed what it had done. Instead, the
11:11
Oversight Board did oversight.
11:14
That is, it held Facebook to account by
11:16
saying that Facebook had an obligation to
11:18
follow rules and principles that
11:20
would be made public in the realm of
11:23
free expression. On
11:25
its own, Facebook had not clarified
11:28
publicly exactly why Trump was removed.
11:31
It had acted in a somewhat
11:33
let's figure out what to do under these circumstances
11:36
ad hoc manner, and the Oversight
11:38
Board told Facebook it just couldn't
11:40
get away with that. Yet. The Oversight
11:42
Board also was unwilling to shoulder all
11:44
of the responsibility for telling Facebook exactly
11:47
what it should do in the future. It wanted
11:49
Facebook to take on board its own
11:51
responsibility for getting it right, and
11:53
that seems to be exactly
11:56
what oversight should be about. Second,
11:59
the Oversight Board decision was
12:02
treated by news organizations
12:04
throughout the world the way a decision
12:07
by an actual Supreme Court would
12:09
probably be treated. It
12:11
wasn't just discussed, It was analyzed,
12:14
poured over, evaluated,
12:17
argued about, and indeed also
12:20
much anticipated when it came down.
12:22
The fact that the world seems to have treated
12:25
the Oversight Board's decision as a real
12:27
decision suggests that the institution
12:29
may have passed its first major
12:31
test of legitimacy. Sure
12:34
it will be criticized, and indeed criticized
12:36
harshly by supporters of Donald Trump,
12:38
and it may also be criticized by people who think
12:40
that the board didn't go far enough in telling
12:43
Facebook exactly what to do. But
12:45
those are the kinds of criticisms to which real
12:47
world courts are subject all
12:49
the time. It's
12:51
therefore very important that this decision
12:54
was made, was discussed,
12:56
was analyzed, because it suggests
12:58
that a possible future direction for
13:01
the way important decisions like this are going to be
13:03
made is in dialogue between Facebook
13:05
and its oversight board. Some people
13:07
might prefer that there not be a dialog, that the oversight
13:10
board just speak and the conversation be finished,
13:12
but that's not how real world courts operate,
13:14
and that's probably not how the oversight board
13:17
is going to operate for now. Instead,
13:19
to engage in oversight, it's going to have to
13:22
participate in an ongoing process
13:24
of dialogue. Last,
13:27
but not least, one of the crucial reasons
13:29
for the creation of the oversight board in the future
13:31
was the sense that the most important
13:33
decisions about free expression
13:35
on social media are too big to
13:38
be made solely by the people who
13:40
run the company. The oversight
13:42
board told Facebook's leadership, we don't
13:44
like how you made this decision, go back
13:47
and do it again. Facebook will
13:49
then have to make a new decision, and that
13:51
decision, too is subject to
13:53
being reviewed finally by
13:55
the board. In other words, there
13:57
will be a sharing of ultimate responsibility
14:00
for decision making. That sharing
14:03
is, at least, in my view, a step in
14:05
the right direction away from a world
14:08
where the about free expression
14:10
are made by the CEOs of platforms,
14:13
with no option for recourse and
14:15
no independent review by any
14:18
third party body.
14:21
Everything that I've just said to you is subject
14:23
to revision and review as time
14:26
develops and as the story continues.
14:28
And just to remind you, none
14:31
of it comes from my objective analysis.
14:33
It all comes from my own connection
14:36
to and care about this nascent
14:38
institution. That said, I
14:40
will say, I'm pretty proud today
14:43
of what the oversight board did. I
14:45
don't know that I would have written the opinion the way the oversight
14:47
board did. I don't know that I would have given Facebook
14:50
six months in order to make this decision.
14:52
I might have thought it could do it in a substantially
14:54
shorter amount of time. I might have explained
14:57
why six months was the amount of time that was being
14:59
chosen as opposed to just suggesting it
15:01
as a reasonable amount of time in which Facebook
15:04
could act, But those are nothing but
15:06
little quibbles. In the end, this
15:08
institu Juan acted as
15:11
an oversight body and gave
15:13
feedback to Facebook, and Facebook
15:16
is going to have to listen, and
15:18
that, for once, seems
15:20
to be a small step forward
15:23
in the world of regulation and
15:25
ethics in the context of big
15:27
tech. I'll
15:34
be back to you soon with a full episode.
15:37
In the meantime, have a terrific week,
15:40
stay safe and be well.
15:44
Deep background is brought to you by Pushkin Industries.
15:47
Our producer is Mo laboord our
15:49
engineer is Martin Gonzalez, and our shore
15:51
runner is Sophie Crane mckibbon. Editorial
15:54
support from noahm Osband. Theme
15:56
music by Luis Skara at Pushkin.
15:59
Thanks to Mia Lobell, Julia Barton, Lydia
16:01
Jean Cott, Heather Fain, Carl mcgliori,
16:04
Maggie Taylor, Eric Sander, and Jacob
16:06
Weissberg. You can find me on Twitter at
16:09
Noah R. Feldman. I also write
16:11
a column for Bloomberg Opinion which you can find
16:13
at bloomberg dot com slash Feldman.
16:16
To discover Bloomberg's original slate of podcasts,
16:18
go to bloomberg dot com slash podcasts,
16:21
and if you liked what you heard today, please
16:23
write a review or tell a friend. This
16:26
is deep background
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