Episode Transcript
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0:03
In case you haven't heard, my brand new book, Feel
0:06
Good Productivity, is now out, and it's actually a New
0:08
York Times and also Sunday Times bestseller. So if you've
0:10
ordered a copy, thank you so much. If you've read
0:12
the book already, I'd love it if you could leave
0:14
a review on Amazon. And if you haven't yet checked
0:17
out the book, you might like to consider checking it
0:19
out. In this bonus episode of Deep Dive, I'll play
0:21
a snippet from chapter one of the book, which is
0:23
all about how we can harness the power of play
0:26
to make our work more energizing. It
0:30
was a starlit evening in the late 1990s
0:32
at a small university in Ohio. A
0:35
young graduate research assistant stood in the lab holding
0:37
a rat in his palm. He
0:39
delicately stroked the rat's white belly with a
0:41
dry paintbrush, hoping that something interesting would happen.
0:45
At first, nothing. But then
0:47
suddenly the rat cried out. Except
0:49
not in distress. If anything, the rat
0:51
seemed to be laughing. These
0:54
scientists weren't tickling rats just for the fun of it.
0:57
In fact, they were investigating the biological effects
0:59
of play on the human brain. What
1:02
lead scientist Yark Panksepp called the biology
1:04
of joy. At
1:06
the time, the prevailing belief in the scientific
1:08
community was that only humans experienced emotions. It
1:11
was thought that emotions stem from the highly complex
1:13
part of the brain that is unique to us,
1:15
the cerebral cortex. But
1:18
Panksepp's discovery that rodents could laugh suggested
1:20
an alternative, that emotions must come from
1:22
much more primitive areas of the brain
1:24
like the amygdala and the hypothalamus. Joy,
1:28
Panksepp showed, is a deeply primal
1:30
experience. One of
1:32
Panksepp's key findings was that rats love to
1:34
play. He spent much of his
1:36
experiment recording the sounds made by rats when they were
1:38
playing. The noises were joyful, he
1:40
later said. It sounded like a playground. The
1:43
reason, play releases dopamine, it made the
1:45
rats feel good. We
1:48
can learn a thing or two from these rodents. Panksepp's
1:50
rats showed that if we want to find joy
1:53
in what we're doing, it won't be solely down
1:55
to the higher and most complicated parts of the
1:57
brain, those associated with the cerebral cortex. down
2:00
to the more ancient, basic parts of
2:02
our neurology, the same feel-good hormones activated
2:04
in those rats. We too
2:06
can release little dopamine hits that keep us
2:08
happy and engaged. But
2:10
how? The answer can be
2:12
found by studying what specifically elicits dopamine.
2:15
As one article published by Harvard Medical School
2:17
puts it, the hormone is activated by, quote,
2:20
sex, shopping and smelling cookies baking in the
2:22
oven. In other words, by the activities
2:24
we find fun. So
2:26
if we want to harness the revolutionary effects
2:28
of play, our second step is to seek
2:31
out fun everywhere we go. And
2:33
that starts by paying a visit to a
2:35
Disney-fied version of Edwardian London. Experiment
2:39
number three, the magic post-it note.
2:42
During a particularly exhausting phase working as
2:45
a junior doctor, my housemate Molly and
2:47
I decided to revisit a childhood favorite,
2:49
Mary Poppins. We hoped that
2:51
immersing ourselves in a world of animated
2:53
birds, extremely bad cogniacs and musical hits
2:55
about suffragism would provide some relief even
2:57
if only for a couple of hours.
3:00
At the time, I was struggling to find motivation
3:03
to study for my postgraduate medical exams. When
3:05
combined with my hospital work, the looming
3:07
deadlines and complex material felt overwhelming. The
3:09
idea of sitting down to read textbooks
3:11
at the end of my shift felt
3:13
nightmarish. But
3:16
as I rewatched Mary Poppins, something
3:18
unexpected happened. The movie wasn't just
3:20
a frivolous tale of a quirky nanny
3:22
with magical powers, it held a profound
3:24
truth. One of the
3:26
film's most famous songs is A Spoonful of
3:28
Sugar, which Mary sings to the children when
3:30
they're complaining about chores. I
3:32
didn't remember many of the lyrics from my childhood other
3:35
than the chorus, A spoonful of
3:37
sugar makes the medicine go down in the
3:39
most delightful way. And
3:42
I wanted to sing that line, but we can't for copyright reasons. Watching
3:45
this familiar yet forgotten scene twenty something
3:48
years later, I heard how the song
3:50
begins. In every job that
3:52
must be done, there is an element of fun. You
3:54
find the fun and snap, the job's a game.
3:58
The rest of the song describes various ways in which... larks,
4:00
robins and honeybees make their tedious tasks
4:02
more enjoyable by singing while they work.
4:05
Robins apparently sing their merry tune in
4:07
order to move the job along. An
4:10
analysis I was subsequently sad to learn is
4:12
not ornithologically accurate. I
4:15
decided to apply this idea to my own life. In
4:18
a late-night burst of inspiration, I grabbed a
4:20
sharpie and a post-it note and wrote nine
4:22
simple words. What would this look
4:24
like if it were fun? I
4:26
stuck the note to my computer monitor and went to sleep.
4:30
By the time I spotted the note on my monitor the following
4:32
day, I'd forgotten that I put it there. I'd
4:34
just got back from work and was making a
4:37
start on relearning some biochemistry pathways for my medical
4:39
exam. I sat down
4:41
with my usual grin-and-barred expression, but
4:43
when I saw the post-it, it got me thinking, what
4:46
would this look like if it were fun? The
4:48
first answer came to me immediately. If
4:50
this were fun, there would be music. I
4:53
realized that memorizing tedious biochemistry pathways magically
4:55
became a lot more interesting with the
4:57
Lord of the Rings soundtrack playing through
4:59
my headphones. Suddenly music
5:01
became one of the most important ways for me
5:03
to bring more playfulness into my work. I
5:06
also began to apply this method at work. At
5:09
the time, I was on my geriatric medicine placement
5:11
where the doctor's office was a small, scantily decorated
5:13
room in the corner of the ward. On
5:16
one particularly grueling afternoon, when I was sitting
5:18
in the office with an enormous list of
5:20
tasks before me, I decided to apply the
5:23
musical fun method. I didn't have
5:25
any speakers with me, so I grabbed a bowl from the
5:27
kitchen and put my phone in there to use as a
5:29
makeshift speaker. I opened up Spotify
5:31
and spent the rest of the day doing my
5:33
tasks with the Pirates of the Caribbean soundtrack playing
5:35
at a low volume. The effects
5:38
were transformative. It just felt better. What
5:41
would this look like if it were fun has now become a
5:44
guiding question of my life, and it's
5:46
surprisingly easy to draw upon. Think
5:48
of a task that you don't want to do right now and
5:50
ask what would it look like if it were fun. Could
5:53
you do it in a different way? Could you add
5:55
music or a sense of humor or get creative? What
5:58
if you set out to do the task with friends or you'll promise
6:00
yourself a treat at the end of the process. Is
6:03
there a way to make this draining process
6:05
a little more enjoyable? Experiment
6:09
number four. Enjoy the process, not the
6:11
outcome. There's
6:14
another way to find fun in everything you're
6:16
doing, and it doesn't even involve rewatching Schofen's
6:18
films from the mid-20th century. In
6:20
fact, it's best demonstrated by a
6:22
five-foot-seven Spanish teenager with bleached blonde
6:24
hair. In August 2021, Alberto
6:26
Hínez-López stepped
6:29
onto the podium as the inaugural gold medal
6:31
winner in sport climbing at the Summer Olympics
6:34
in Tokyo. Over
6:36
the preceding weeks, the world had watched
6:38
transfixed as he completed a series of
6:40
astonishing physical feats on the multicolored walls
6:43
of Tokyo's Aomee Urban Sports Park. Most
6:46
impressive of all was the speed climbing, where
6:48
you clamber up a wall as fast as
6:50
possible, spider-style. Lopez reached the top
6:52
of the wall in a dazzling 6.42 seconds. But
6:56
as the crowds watched Lopez and his fellow
6:58
climbers scramble up the walls at dizzying speeds,
7:00
they also noticed that this was quite an
7:03
unusual sport. It wasn't just that
7:05
the competitors tended to look rather more bohemian
7:07
than your regular track and field athletes with
7:09
locks of colourfully dyed hair and brightly coloured
7:11
harnesses. They also seemed to be
7:13
more relaxed. Rather than avoiding
7:15
eye contact and watching tensely as their competitors took
7:17
to the walls, many of the
7:19
climbers seemed to be chatting jovially at the bottom
7:22
and even sharing tips. When they
7:24
did take to the walls, their faces displayed
7:26
none of the agonised intensity that most sprinters
7:28
or even footballers tend to exhibit. In
7:31
fact, they seemed to be positively enjoying
7:33
themselves. Those climbers
7:36
hint at our second way to find the fun,
7:38
by emphasising the joy that comes not from the
7:40
outcome, but the process itself. According
7:44
to the Hungarian-American psychologist Mihaly Csikszentmihalyi,
7:46
the biggest difference between climbing and,
7:48
say, football is that most climbers
7:50
are completely immersed in the process,
7:52
climbing the wall, rather than the
7:55
end result, winning the game. The
7:57
pioneer of the study of flow that sta- in which
7:59
we're so immersed in a task that the rest of
8:01
the world seems to melt away, Chick
8:04
sent Mihai first developed his theories while watching
8:06
climbers in the Alps as a teenager. Chick
8:08
sent Mihai argued that if we can learn
8:10
to focus on the process rather than the
8:12
outcome, we're substantially more likely to enjoy a
8:15
task. But how? It
8:17
might be easy enough for rock climbing, which is inherently
8:19
fun, to some anyway. But what if
8:21
you find yourself in altogether more mundane
8:24
or even unpleasant situations? Arguably,
8:26
this is where the power of focusing on the
8:28
process becomes even more powerful. Because
8:31
with a little creative thinking, you can find
8:33
joy in any process, however mundane it might
8:35
seem. Take the story
8:37
of Matthew Dix, today a world champion
8:39
storyteller and bestselling novelist. Years
8:42
before he published his first book, Dix worked
8:45
in McDonald's, and he hated it. The
8:47
days felt endless, Matt once told me.
8:50
It was the same routine over and over
8:52
again, taking orders, flipping burgers and handing out
8:54
fries. There was no excitement, no spark, no
8:56
challenge. And so Dix decided to
8:58
see if there was any joy to be
9:00
had, not in the job's outcome, his infuriatingly
9:02
meagre paycheck, but in the process instead. He
9:05
landed on a classic tactic, upselling.
9:08
Some days I'd decide it was barbecue sauce day,
9:10
he recalls. So for the rest of the
9:12
day, I'd add a mini sales pitch to each order I took.
9:15
The customer would order a Big Mac and fries, and I'd
9:17
ask them if they'd like any sauce for that. If
9:19
they said no, I'd smile and say, well, I'd
9:22
really recommend the barbecue sauce, there's nothing that beats
9:24
that. Usually at this point, they were
9:26
a little taken aback and they'd say, okay, then I'll take
9:28
the sauce. If they still didn't bite, I'd
9:30
say, that's okay, but you're really missing out. My last
9:32
customer was reluctant, but when she tried the sauce, she
9:34
knew she'd made the right decision. Dix
9:37
says that the effects of these little changes
9:39
in his routine were unexpectedly significant. They
9:41
were the kind of mini tasks that might, in
9:43
his words, just make the customer's day a little
9:45
better and definitely made me feel more energized on
9:47
days that felt like they were dragging. And
9:50
they worked. Dix found himself looking forward to his
9:53
shift, eager to see how many people he
9:55
could convince to try the barbecue sauce. The
9:57
process was not inherently enjoyable, but Dix... had
10:00
created a way to enjoy it, and in
10:02
doing so, he had found the fun in
10:04
an uninspiring situation.
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