Welcome to the Dental Billing Academy’s "What's the 411" podcast. "What's the 411" refers to the 90s phrase, meaning "What's the latest information?" In this podcast, you can expect to hear discussions on various topics related to dentistry suc
Do you have questions about working with a third-party company? Allison breaks it all down — from communication to operations — and explains how a third party helped her achieve her goals.
Suzie Henry discusses the most common reasons for conflict inside a dental practice, and gives dental billers tools for quick conflict resolution and avoiding conflict when possible.
Learn how these four dynamic dental billers fought in the trenches to get these tough claims paid. Now YOU know what to do when you encounter a similar situation.
Curtis Marshall, Dental Intelligence Vice President of Enterprise Partnerships, talks about which practice numbers to monitor and what goals dental billers should be setting.
When did dental insurance start? How are CDT codes added and changed? Dr. Roy Shelburne breaks it all down and gives his prediction for the future of dental billing.
Expand your knowledge of Eaglesoft with Jackie and Jessica, two dynamic dental billers that specialize in this detailed dental practice management software.
Do you sometimes feel like your team is not rowing in the same direction? Listen to dream team Jane Weiss and Mia Davis and learn the secret to their amazing teamwork!
Listen in for a great conversation with dental biller, Meghan Mackey, where she discusses her best practices for posting insurance payments and why it is important to do it timely.
Amanda Cross discusses best practices for morning huddles and how to make them efficient and effective for the whole team, resulting in better patient care.
The holidays are usually slower and allow for more time to tie up loose ends. Here are some end of year best practices to start the new year off with a clean and organized slate.
John Stamper sits down with Rachael Grant, one of the great eAssisters working for eAssist. They speak about the dental insurance billing process, as well as Rachaels experiences in the world of dental billing.