When was the last time you took a good, hard look at the experience your salons guests are having? Setting a standard for the way that your guests are experiencing your salon through the whole salon journey is something that should be considered, created, and enhanced on a regular basis. Consistency and value placed on the details is what keeps guests coming back over and over. Have you modernized to keep up with the ever-evolving pace of our world? In this episode we discuss the classic approaches that never go out of style, and modern approaches that are quickly becoming expected experiences. How can we make our salon experiences memorable? Listen and find out!

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