In this episode, we talk about human factors in engineering and learning from incidents with Nick Stenning, site reliability engineer at Microsoft, working on Azure, and Laura Maguire, researcher at Jeli, an incident analysis platform. Show Notes DevNews (sponsor) CodeNewbie (sponsor) DataStax (sponsor) Cockroach Labs (DevDiscuss) (sponsor) Swimm (DevDiscuss) (sponsor) Stellar (sponsor) Microsoft Azure Human factors and ergonomics Jeli Three Mile Island accident Learning from Incidents Lorin Hochstein The Field Guide to Understanding 'Human Error' Behind Human Error Friendly Fire The Challenger Launch Decision Seeing What Others Don't Sources of Power