The legal world has made more forward progress since the start of the pandemic than many expected it could do in a decade. Lawyers formerly resistant to technology suddenly found themselves with no choice but to adapt and embrace digital-friendly legal practice. For a closer look at how these changes are playing out in the profession, Sharon Nelson
and John Simek
talk with George Psiharis about Clio’s 2020 Legal Trends Report. They discuss who is weathering pandemic-era shifts most effectively, the mass movement to cloud-based services, the importance of focusing on customer experience, and which COVID-era changes will likely carry on beyond the pandemic. George Psiharis is chief operating officer at Clio.
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