Do you tackle issues by thinking horizontally or vertically? Vertical problem-solving says: “If I drill down to X issue, I can improve Y process.” But with this top-down approach, we’re treating each issue within a vacuum, solving it as if it were a siloed pain point.

Yet in reality, what affects one department’s digital landscape, always affects another. 

It’s time to start thinking *horizontally* — tackling digital transformation across the organization as a holistic issue.

In this episode, Scott Bendle shares his tips on how to start tackling digital issues horizontally.

Scott is the CIO of Rigaku Americas Corp, where he’s been solving global digital transformation issues for 18 years.

What we talked about:

• Problems are solved in rows, not columns
• Considering all the processes in each department.
• Start as close as possible to the problem
• ERP consolidation
• Digital transformation

For more tactics and strategies on digital transformation, check out our Digital Transformation Pioneers podcast on Apple Podcasts on Spotify, or on our website.