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Daniel Newman on CX in 2030

Daniel Newman on CX in 2030

Released Thursday, 2nd January 2020
Good episode? Give it some love!
Daniel Newman on CX in 2030

Daniel Newman on CX in 2030

Daniel Newman on CX in 2030

Daniel Newman on CX in 2030

Thursday, 2nd January 2020
Good episode? Give it some love!
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What will customer experience look like ten years from now? Extensive research by Futurum, in partnership with SAS, might tell us. Daniel Newman discusses the results with DMN's Kim Davis.

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