Episode Transcript
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0:00
Did you get additional malpractice insurance
0:02
for your locums physicians , or did the hospital
0:04
add them to their respective policies ? As
0:07
a locums company , you can provide
0:09
medical malpractice .
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Make sure that that medical malpractice is
0:13
like legit Geico doesn't offer
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medical malpractice , y'all . Right , you can't
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do them Geico .
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The general . They don't offer medical malpractice right you
0:21
mean Shaq , don't offer a . Nah
0:24
hey , we
0:27
talk about locum tenants a lot on this show
0:29
, renee and I . We've been doing it for
0:31
well over 10 years now , so
0:34
if you're curious about locum tenants and how
0:36
it might fit into your career , check out
0:38
locumstorycom . That's
0:40
locumstorycom
0:42
and you'll see all the different reasons
0:45
why physicians choose locums and
0:47
how it works for them . Find out about
0:49
jobs , taxes , travel
0:51
and , to me , most importantly pay
0:54
. Visit locumstorycom
0:57
to learn more . This
1:03
episode is brought to you by Set For Life Insurance
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1:23
. Yo , what's
1:26
good everyone . This is Dr Neum
1:28
, joined by Dr
1:30
Renee , yeah
1:33
, Freakly Air
1:35
Freakly . Shamika
1:37
Keisha , Content
1:40
over everything I see C-O-E
1:42
.
1:44
Nah , this is just me on an everyday basis , Hmm
1:46
okay .
1:47
Well , listen everyone . This is another episode of Docs
1:49
Outside the Box . Once again , I want to give a shout out
1:51
to those who are watching us on YouTube
1:53
and those listening to us on the podcast . Yo
1:56
, mad , shout outs to y'all . But one
1:58
thing , though , before we move on , real quick , one thing Listen
2:00
, ios 17, . There's this
2:03
new update for all you Apple people . The
2:05
new update doesn't allow automatic
2:08
downloads for podcast episodes , and
2:10
you got to go back into the podcast
2:13
app , apple Podcast , and make
2:15
sure you're re-subscribed to us , make
2:18
sure you're telling it that you want automatic downloads
2:20
. Because I'm looking at our download numbers
2:22
and I'm like yo , what's
2:24
going on ? I was kind of taking it
2:26
personal . I was like yo , y'all don't want to listen to us anymore . And
2:29
then I find out I don't like us anymore . Then
2:31
I find out that it's actually they really don't like
2:34
us . Then I find out that it's
2:36
not just us , it's in
2:38
general all of the podcasts
2:40
out there . Then , when this new update
2:42
went out there , apple tried to like , they
2:46
tried to get us yo , they tried to bake shelly
2:48
. They took out the ability to do automatic
2:50
downloads or automatic follows . So everybody's
2:52
download numbers are down . So I'm just reminding you all , if
2:55
you're on Apple Podcasts , just
2:57
make sure you recheck , follow
2:59
or subscribe so that
3:01
we can get our numbers back up , because we appreciate y'all
3:03
, so listen
3:06
. One more last thing too , before we jump into
3:08
this episode . So
3:10
I'm at one of my locum spots and
3:12
I come in I haven't been there in two weeks and all
3:14
of a sudden everybody's like yo
3:17
, the podcast superstar , and
3:19
they're just joking around . But apparently some
3:21
orthopedic trauma fellow , some guy
3:23
who was actually doing an orthopedic trauma
3:26
fellowship , he's looking for a job
3:28
comes to this hospital that I work
3:30
at and I guess he tells them
3:32
that he's heard my podcast
3:35
and is either wanting
3:37
to do locums or that we're talking about
3:39
locums and basically kind of outing
3:41
us to everybody and shit . I'm like damn bro , like
3:43
you know .
3:45
I was he outing us . If
3:47
we are a podcast , well
3:50
you know . Anyway , listen if you are that
3:52
orthopedic surgeon .
3:53
Yo reach out to us , yo let me know what's going on . Hit
3:55
me up on Instagram at
3:58
docs outside the box , or just
4:00
hit us at team at drnedarkocom
4:02
. I want to know what you think . Are you coming ? What
4:04
do you think ?
4:04
I'm going to give you the real scoop All right
4:06
, but yeah , let's
4:09
tell you what's going on over there
4:11
.
4:12
I'll give you the scoop , man , I'll give you the scoop
4:14
. But look , let's , let's jump into this , since
4:17
we're talking about locums . Let's , let's
4:19
wrap this up , because for
4:21
the last several weeks we've been answering various
4:24
points of the questions that were put
4:26
out by these two doctors , these
4:28
two ER doctors who , in essence
4:30
, are tired of being employed and want
4:32
to kind of go and do things
4:34
on their own and they want to work locums . They want to be independent
4:37
contractors . They don't want to be held down by
4:39
the man , so to speak . And
4:41
not only do they want to be independent contractors
4:44
when nobody tells them when to work , how to work , they
4:46
just make as much as they want to make , and so forth
4:48
. They actually want to start their own locums
4:50
agency , which means they want
4:52
to kind of have
4:54
other doctors employed or , sorry , have
4:57
other doctors contracted through them
4:59
. All right , there we go , and then they go
5:01
and send them off to various hospitals
5:03
, and then they're in charge of travel
5:05
, they're in charge of hotel , All those different things
5:08
. They want to do that and they want to know how we do that . So
5:10
we did that . Let's tell them how
5:13
we did it , so that we can break
5:15
this down for them and they will understand
5:18
this forever . And it will be broken down , so
5:20
it will forever be broke . That's it , all
5:22
right .
5:22
OK , all right
5:25
, y'all that's great , but before
5:27
we get started with that , let's actually
5:30
have you guys look in the
5:32
show notes , because we're going to be giving
5:35
you a download on kind
5:37
of our own steps , of how we started
5:40
our locum tenants agency
5:42
. So that way you don't have to keep scrolling
5:45
through the audio or
5:48
the video if you don't have it right in front of
5:50
you . You could just pull it up in a PDF
5:52
file . So don't forget to look
5:54
in the show notes .
5:56
This is important . You guys check out these resources
5:58
, guys . These resources are there .
6:00
We put a lot of work in there .
6:01
I'm telling you , it kind of gives you a 30,000
6:04
foot view as
6:06
to what to look for in
6:08
so many different aspects of whether
6:10
you want to travel , whether you want to start your own
6:12
, be a locum on your own . These
6:14
are really things that you can
6:16
kind of keep in mind
6:18
when you're looking to transition into locums
6:21
, and I think a lot of times people feel like it's
6:23
all over the place . Do I look at this resource ? Do I look at that
6:25
resource ? I got 19 different resources
6:27
. You know how I like to plan or I like to
6:29
research . I'll have a whole map full
6:31
of a whole bunch of different things . Look at this . How does this do this
6:34
?
6:34
I'm like what is ?
6:35
happening . That is amazing , Yo
6:38
. Y'all see this on YouTube .
6:39
What is happening to your background ?
6:41
How do we do that ? Is this like ? I
6:44
don't know ? I don't know why
6:46
it keeps doing that . Remember , when we were meeting with Kiara
6:48
, it was doing that .
6:49
Yeah , I
6:51
think it's in your settings , in your video settings
6:54
.
6:54
It might be .
6:55
Well , whatever you said , it looked really great
6:57
and
6:59
very important .
6:59
I'm trying to see if it does this . I don't
7:02
know Anyway make
7:04
sure you guys check out the show notes and check out our resources
7:07
. We got a lot of great resources there . But
7:10
listen , people want to know
7:12
how we started an agency . They
7:14
want to know how we fucked around and
7:16
started charging over seven figures
7:18
. Remember that one year , yeah
7:21
, fucked around and charged
7:23
seven figures and I was like
7:26
yo , I had never
7:28
seen .
7:28
Literally a million dollar business .
7:30
I want people to understand this . People
7:34
would say did I had a million ? I was like no , we
7:36
charged we charged a million
7:38
, we charged seven . We
7:40
charged seven figures .
7:41
Revenue .
7:43
Gross . Yo , you start to think , yo
7:46
, this is how much they be paying . But
7:50
listen , let's talk about
7:52
how we got into starting an
7:54
agency . We talked about locums and
7:56
all that stuff , and since they contacted
7:59
you first , why don't you take it ? Let
8:01
us know how we started an agency
8:03
.
8:05
Go Well . So
8:08
it all started at
8:10
a point at which I was actually
8:12
leaving my job , my permanent
8:14
job . So we were just for a
8:16
quick backstory for the people who may not be
8:20
too familiar or who haven't listened to the
8:22
previous episodes which you should . But
8:25
I was actually leaving my
8:27
permanent job . So me and I were both
8:29
permanently employed at
8:32
this one hospital . This
8:34
was around the time we had done IVF for two and a half
8:36
years . It had failed . Me
8:38
was like you need to leave your job .
8:40
You need to leave your job . No
8:43
, that's not how I said it , nope .
8:44
That's not how I said it .
8:45
I said listen do you
8:47
think maybe you should consider leaving
8:50
your job ? And I'm like this .
8:52
Yeah , OK , I don't think so .
8:53
Because I didn't want you to throw anything at me . But
8:55
I was very nice about it and I
8:57
just suggested that maybe you
8:59
should take some time off and just focus
9:01
on just getting knocked up Getting
9:04
pregnant . That's all . I said Get knocked
9:06
up , but don't make it like I told you . You need to
9:08
do that , don't do that .
9:11
I need to get you canceled from me or another You're not
9:13
going to make me , the villain in this story . I need
9:15
to get you canceled . But anyway , you
9:17
suggested that I leave my
9:19
job . After some thought
9:21
, I was , like you know , I
9:23
think I'm going to leave my job , and
9:26
that's a different story in terms of how
9:28
I came to that decision for another day . But
9:31
as I was
9:33
leaving actually I think the day
9:36
after the day after
9:38
I left or two days after I left
9:40
I got an email that
9:43
basically said hey , would
9:45
you consider potentially
9:48
putting these private docs that
9:50
work at the hospital through your Locomtenants
9:53
agency ? Because the
9:55
private docs who actually were in
9:57
a practice but not all of them in the practice
10:00
wanted to do
10:02
independent contracting . So
10:04
they decided that
10:06
they were each independently going
10:09
to contract with the hospital . And the hospital
10:11
was like no , we don't do that . If
10:15
you're going to contract with
10:17
us , you need to do it as an entity , not
10:20
as an individual , in other words , not a sole proprietor
10:22
. And so they didn't want
10:24
to form yet another practice
10:27
, if you will , and
10:29
they didn't want to use their current practice
10:31
, since all of them were not going
10:33
to be contracting . So
10:35
I went to me and I was
10:37
like what do you think ? And
10:40
what did you say ?
10:42
I had a lot of questions . I was very skeptical
10:44
. You did . You had a lot of questions . I
10:46
was a big skeptic because , ultimately
10:49
, the last thing that you said to me was hey
10:51
guys , what they said to us was hey guys
10:53
, listen , all you have to do is
10:56
contract these doctors through your company
10:58
. We already had a formed company
11:00
, the hospital . We
11:02
, as the hospital , will pay you
11:04
as your company , and then you use
11:06
that money to pay the
11:08
doctors .
11:10
Which , by the way , is the normal . That's
11:12
the normal way of locust
11:14
.
11:16
But that makes sense . But basically
11:18
they were like , let's say you wanted to . I'm going to simplify
11:21
this very easy If
11:23
it costs $10 to pay
11:25
for a doctor , the hospital wanted to
11:27
give us $10 and then have
11:29
us pay the doctors $10 . And
11:32
we were like hell , no
11:34
, Because , yeah , it sounds easy
11:36
, right , well , yeah , you just take that money and then you give
11:38
it to the doctor . But one thing that people
11:40
don't understand and we're going to talk about this later on is
11:42
you got to create payroll . That costs money
11:44
. You got to create schedules . That costs money
11:47
. You got to pay taxes on some of those things
11:49
. That costs money . You got to get a CPA
11:51
. That costs money . So we had fees . So
11:53
it's not as simple as just , yeah , you give us $10
11:56
and then we give it to the doctor and then it's a clean exchange . It
11:58
doesn't work like that . Actually , we would be going into the
12:00
negative to have this relationship . So
12:03
that was my big question . I was like , okay , well , great
12:05
, yeah , you want us to do this and facilitate
12:07
this for y'all , but it's
12:10
going to cost y'all .
12:11
Yeah , and that was the big hold up . Yeah
12:14
, that was the big question , right , because they
12:16
kept using the word well , it's just going to be a pass
12:18
through . It's just going to be a pass through and it's
12:20
like hold on a second . One of the things that
12:22
you didn't mention , in terms of
12:24
all of the things that we would need to
12:26
worry about and pay for , is our
12:28
time right , because
12:31
our time was worth something as well
12:33
, and so you can't discount
12:35
the time that we were going to be taking
12:37
to be able to provide this service
12:39
that they otherwise would not have been able
12:41
to provide for themselves .
12:43
And so it's like Well , the other thing
12:45
that you didn't mention is they wanted us to do the whole
12:47
schedule . So that's one thing that you guys
12:49
got to realize . So what I mean by that is usually
12:52
what will happen is the hospital
12:54
will go to the locums company and say , hey , here's
12:57
our calendar . We need two weeks
12:59
covered every month . Can
13:01
you provide coverage for that ? We don't care who you bring , just
13:03
make sure you can help us cover two weeks . What
13:06
happened to us is they give us the entire schedule
13:09
and they were like yo fill
13:11
this schedule with either the docs
13:13
that we already have or the docs that you have
13:15
. Make the magic happen , and
13:18
we don't care how it ends up , but just make sure there's
13:20
no holes . Those are two different
13:22
things .
13:23
Right , correct . Well , yes
13:26
, correct . So we ended
13:28
up because they
13:30
technically only had one OBGYN
13:33
on their
13:35
own payroll . The
13:37
rest of the schedule , the majority
13:39
of the schedule was empty , was
13:42
completely empty , so we were
13:44
at times filling over 20
13:46
days in
13:49
a week or , excuse
13:51
me , in a month , of different doctors
13:53
who needed to be on this schedule
13:55
, and so that's essentially what we ended
13:57
up doing All right y'all .
13:59
This is Dr Nate . I've been doing locum tenants
14:01
trauma surgery for well over 10 years
14:04
and I haven't looked back since Best
14:06
combination of lifestyle and income that I
14:09
could ask for . Now , for you , your
14:11
needs , your wants , that's going to be different than mine
14:13
. Maybe you want more control over
14:15
when you work or even how much
14:17
you work , or , look , you're
14:19
just trying to make more money to pay off those damn student loans
14:21
. Now the other thing is pay attention
14:24
. The average locum's doc
14:26
gets paid at least 33% more
14:28
than your average employee doc . You
14:31
got your attention now so look
14:33
, I get it . Sometimes the hardest part is where
14:35
do I start ? You start your research
14:37
at locumstorycom . Once again
14:39
, that's locumstorycom . It's
14:42
an unbiased educational resource
14:44
about locum tenants . There
14:46
you're going to find stories about the different reasons
14:48
why doctors choose locums and
14:50
how it works for them . Locumstorycom
14:53
has tools that let you explore locums
14:55
, pay demand for your specialty
14:57
and even compare different locum tenants
15:00
agencies . So look , stop
15:02
sitting on the fence or just thinking
15:04
about it , start doing . Do
15:06
your own research at locumstorycom . Once
15:09
again , that's locumstorycom .
15:14
It's easy . So let's talk about
15:16
the I guess a little bit
15:18
of the process
15:20
of contracting with them
15:23
. Well , how about this ? Let's talk a little bit about that
15:25
.
15:25
Actually , let's do it over a set of questions
15:28
right , which is one how
15:30
did you decide to pay the doctors ? How
15:33
we decided to pay the doctors plays a major role
15:35
in how we did the contract . So
15:38
that's one of the questions that they ask is how do you decide
15:40
to pay the providers ? Well , in this situation
15:42
, the way in which we decided to pay the providers
15:45
was kind of something that was already predetermined
15:47
before we even got to the point . So , hospital
15:50
was talking to the doctors . The
15:52
doctors were like , yeah , we don't want to be independent
15:54
contractors . Or
15:57
excuse me , we don't want to form another entity
15:59
. We got to figure out something , but we kind of know
16:01
how much we want to get paid , right , and
16:05
we came in and we were like , okay , like
16:07
we understand how much you guys want to get paid , but
16:10
we want to get paid too . Also , since we're going to
16:12
be doing this schedule for you guys , we're
16:14
going to be giving you the I'm talking about to the
16:16
doctors 1099 and then to the hospital
16:19
. We're going to be giving you guys a schedule . We
16:21
got to get something . So that was the first
16:23
thing is one in this situation . We kind
16:25
of walked into a situation that was already
16:27
kind of done .
16:29
Yeah , which is not really the norm , right
16:32
, because if you're starting your own locums
16:34
, your , if you're starting your own , your
16:36
own locum tenants agency and you
16:38
go to contract with a facility
16:41
, typically you are
16:43
putting forth what your
16:45
rates will be to the hospital
16:48
and then you also put a
16:50
rate forth to the doctor .
16:52
Yeah , so we just said hey , this
16:54
is how much you're going to pay the doctor . We're going to add on an additional
16:57
fee and make it a total global
16:59
fee , right ? So if it's $10
17:01
, we actually want to get paid $15 , right
17:04
, and then from that $15
17:06
.
17:06
These are not real numbers folks .
17:08
We'll keep $5 for ourselves
17:10
and then the $10 will go to each individual
17:13
doctor each day . So that was one of
17:15
the first things that we had to get over or
17:17
we had to go through was like , okay , now
17:19
that we know how much the doctors are going to get paid , and
17:21
now that we haven't agreed upon amount of
17:23
what the total amount going to be , we kind of know
17:26
what our profit is going to be . Does
17:28
this work for us ? And we said yeah
17:30
. So that was the first . One of the first big
17:32
hurdles Is this going to financially
17:34
make sense for us to do
17:36
an agency like this ? And
17:39
we decided it would .
17:40
Yeah , and the other thing that I would say about that
17:43
is , again , our
17:45
case study , if
17:47
you will , is a little bit different
17:50
than if you were going to be doing
17:52
this from scratch . But oftentimes
17:54
from scratch , like I mentioned , you
17:56
offer a rate to the hospital
17:59
, then you offer another rate to
18:01
the physician . Usually what
18:04
you're getting paid is going to be some percentage
18:06
of what the
18:08
physician is going to be making , and that
18:10
is taken out from what the hospital
18:13
essentially is paying you . So
18:16
just kind of keep that in mind for
18:18
your agencies that are
18:20
out there , right , like the big agencies
18:22
that are out there . We
18:25
found out at one point , right when
18:27
I was out in Idaho , we found out how much
18:29
I was getting paid and we found out how much
18:31
the agency was
18:33
actually getting paid , because one
18:35
of the administrators unknowingly spilled
18:39
the beans to me and it
18:41
turns out that I think
18:43
that hospital was getting
18:45
excuse me , that agency was getting paid
18:47
40% , yeah .
18:50
I mean , if you look at it , that's crazy .
18:52
It compares into my pay and I was like , wait
18:54
what ?
18:55
Yeah , I mean you found out because
18:58
of that old timely mistake in the office
19:00
, which is you send emails and
19:03
you add people on to the emails who
19:05
shouldn't be CC'd on and they can see the email
19:08
chain , and basically you saw
19:10
the email chain of how much the hospital was keeping
19:12
sorry , how much they had Locom's company
19:14
was keeping and then how much they were paying you
19:16
and it was basically what you were making . You
19:18
kept 50% of the money .
19:20
It was like I think it was like 40%
19:22
to the hospital . Actually
19:25
, you might be right , it might have been about 50%
19:27
. I gotta pull up that email
19:29
one of these days . I actually have that email
19:31
. I need to pull it up one of these days . But
19:34
yeah , but if you think about it .
19:35
That's crazy To me . That's crazy . I'll tell you
19:37
why that's crazy . Like if it's like a 50
19:39
, 40 split or in some places I've seen
19:41
50 , 50 split . I've seen 60
19:44
, 40 split , with the locums making 60%
19:46
and the doctors making 40% . And the
19:48
reason I think that that's crazy ? I'll tell you why . The
19:51
reason I think that's crazy is when you first start working with
19:53
a locums company , yeah , there's some work that
19:55
they do in terms of helping you get your credentials
19:58
, your licenses particularly in states that
20:00
you don't have that stuff helping you
20:02
get onto hospital staff . That takes some
20:04
work , right , you got , they have these big companies
20:07
and overhead . But after that initial
20:09
point , when , like , you're going into month two
20:11
, month five , month seven
20:13
, and you're working at this one hospital or multiple
20:16
hospitals and there's no more credentialing
20:18
that needs to be done , it's smooth sailing , right
20:20
. It's smooth sailing right . It's like , how much
20:22
more work do you need ? And do you necessarily
20:25
need to be getting 50% , 60% of the money
20:27
that I need when I wake up in the morning and go see these patients
20:29
, right ? Why ?
20:30
you taking 60% of that and taking on all the
20:32
liability Each time .
20:33
Think about that , guys . Each hour that you work they're getting
20:35
60% of the cut , or 50% of the cut , or 40
20:37
, that's a large amount , right ? So
20:39
for us we decided that
20:42
since we wanted to be physicians first , since
20:44
we are a physician run company , we
20:46
wanted to make sure that we wanted to maximize the
20:49
most amount of money to the providers
20:51
, whoever it may be right . So
20:53
we use technology
20:55
. We just said look like we're
20:58
in this to make a profit . But also , at the same
21:00
time , we got to realize the sweat equity belongs
21:02
to the person who's actually on call that
21:04
time . And that's how we decided how much we would
21:06
keep right . We kept like
21:08
what ? 10% , if that you
21:11
know . 10 to 15% of that was what
21:13
we kept to keep the doors open , to keep the lights
21:15
on and for us to have a little bit of profit and make
21:17
it work for a while . So one of the questions they asked
21:19
is how do you determine ? How are you gonna pay the
21:21
doctors ? That's up to you , but also
21:23
realize that you can use technology to
21:25
kind of decrease your overhead costs .
21:27
Decrease your overhead .
21:28
And realize that one of the ways that
21:30
you can market
21:32
yourself over all the other agencies
21:35
is that , hey , you as doctors
21:37
, you keep more money , we take a little bit less
21:39
, you know . So that's one of the
21:41
questions they have . But one of the other
21:43
questions that I wanted to shift to real quick , just to kind
21:45
of keep this moving , is she asked , or
21:47
they asked in starting your locums company
21:50
, did you utilize certain lawyers
21:52
to draft contracts or other agencies
21:54
that streamline the process , right
21:57
? And the reason I wanna bring this up is because this is part
21:59
of us how we did our contracts right
22:01
, yeah ? So my answer
22:03
is hell yes , we use the contract
22:05
, we use multiple contracts , right . So
22:07
there's one contract that's between our
22:10
company and the hospital , and
22:12
then there's another contract between our
22:14
company and the physicians right
22:17
Yep .
22:18
You wanna chime in on that . Oh yeah , absolutely
22:20
, absolutely . I mean , you know
22:22
, having a contract that is
22:24
soundly written and
22:27
that really details
22:30
everything . Oh
22:32
my God , people , there's
22:34
gonna be a point where we're gonna have a story for you not today
22:37
, but let me tell you
22:39
something Making sure
22:41
that your contract is well-written , making
22:44
sure that the appropriate
22:46
amount of liability is
22:48
on you as the locums company
22:51
and the appropriate liability
22:53
is on the physician and
22:55
the appropriate liability is on the hospital
22:58
, is extremely , extremely
23:00
important . That's as far as I'll go in the story
23:02
right now . One of these days we gonna tell
23:04
y'all a story .
23:05
Say it again , renee .
23:06
Say it again the appropriate amount of what the
23:09
appropriate amount of liability Because
23:11
, remember , just because you are
23:13
the locums company doesn't
23:15
mean that the physicians are employed
23:17
by you . They're not employed by you and
23:21
therefore you don't dictate anything
23:23
that they actually do in terms of their practice
23:25
. So you just have
23:27
to remember that having
23:31
a contract and having it looked
23:33
at by a lawyer who understands
23:35
the lingo so don't go getting a , you know I'm
23:38
gonna get like a- real estate lawyer
23:40
, don't get a tax lawyer . Right
23:42
, get a tax lawyer , you know
23:44
real estate lawyer , you know music
23:46
industry lawyer . That's not going to help
23:48
you . You need somebody who really
23:51
understands contract law , who
23:53
understands HR , who
23:56
understands medicine
23:59
and how this
24:01
stuff actually works .
24:04
Oh yeah , like so , real quick , without getting too much
24:06
into the weeds , whatever your contract with
24:09
the doctors or the providers
24:11
are gonna be , it's really clear . Like
24:14
you gotta make sure that you're making it
24:16
clear that this is not an employer-employee
24:18
relationship , right . Like we are independent
24:20
contractors and I'm working with
24:22
this agency and we're like a
24:24
staffing company , that's it . That's really
24:27
clear . The other thing , too , is that
24:29
making sure that it's clear that the doctors
24:31
that go to these hospitals they're just contractors
24:33
, they're not employers
24:35
or , excuse me , they're not employees or anything like
24:38
that . And that's very important , right , because
24:40
some doctors may want to know , hey
24:42
, like I just got to this hospital and I don't like it here
24:44
, like I wanna be out , right , or I don't
24:46
wanna go to these meetings , you know , and there's
24:49
certain things that you can get away with if you're an
24:51
independent contractor and there's things that you can't get away
24:53
with if you're an employee . So it's very important to
24:55
kind of delineate that and I
24:58
would say lean on the independent contractor side
25:00
. And then the other thing is you gotta let the expectations
25:02
be known to your providers , and what I mean by
25:04
that is y'all don't trip . Just
25:07
, you know it's not all , like not
25:09
all the responsibility is on the hospital
25:11
. Like you gotta make sure that your doctors
25:14
are finishing their notes , they're
25:16
submitting their notes in a timely fashion , because
25:18
if they can't , then the hospital can't bill
25:20
and they're gonna be upset when , like , you're charging
25:23
them these locum rates and then
25:25
there's notes that are half done
25:27
or notes that are not done and
25:29
they can't bill Medicare or Medicaid
25:31
or whatever third party insurance agency
25:33
that is , and it's gonna come on you guys
25:35
as the company . So just make sure in
25:37
the contractor , making sure that you're holding
25:40
the providers accountable , to make
25:42
sure that if you don't do notes you'll
25:44
get paid . Those are three big things
25:46
, I think .
25:48
Yeah , I would say one more thing
25:50
. You know , in terms of the employer employee
25:52
relationship , just because
25:55
it's written down that you
25:57
are not the employer and the
25:59
contracted physician is not your
26:01
employee , doesn't give you
26:03
a pass to treat them like
26:06
an employee off paper
26:08
, right .
26:10
So in other words so explain what does that mean . What does that mean ?
26:12
Yeah in other words , right , like you can't
26:14
say , well , you have to go and work
26:16
at this hospital . What you're
26:18
supposed to do is you're supposed to put
26:20
forth an offering and say
26:23
, hey , I have a hospital that
26:25
has a need , and here is the
26:27
need , here are the days that are needed
26:29
, here's the rate that they're
26:31
discussing . Would
26:35
you like to do it ? Are you interested
26:37
? You cannot place a
26:39
physician in an
26:42
assignment . You cannot do
26:44
that , so you can't treat them
26:46
like an employee . But then
26:48
say , well , it says on paper
26:51
that you're not an employee , because
26:53
, let me tell you something , paper
26:55
trails , paper
26:58
trails will negate that
27:00
contract immediately and
27:03
, trust me , you don't want the labor bureau
27:05
coming your way .
27:07
I think the same way that you guys would document
27:09
in your notes , right , like
27:11
you know how in medicine everybody documents
27:13
everything , right ? If you don't document
27:15
it , it didn't happen . It's the same thing in business , like
27:17
in this world . You gotta be very
27:20
clear as to how
27:22
you treat people and make sure you are following the law
27:24
, because I'm telling you they will come for
27:26
you . So just make sure you're very clear
27:29
as to what is covered , what is not covered , how
27:31
they work , how they don't work , all of those different
27:33
things . Make sure you're abreast on
27:36
independent contract or law .
27:39
Yeah , read , read , read , read .
27:40
You need to know employee contracts
27:42
also . So here's another
27:44
thing that we had to clarify on our contract
27:47
also . Here's a good question Did
27:49
you get additional malpractice insurance
27:52
for your locums physicians or did
27:54
the hospital add them to their respective
27:56
policies ? So let
27:58
me take it from here . I'm going to be very honest with you guys . As
28:01
a locums company , you can provide
28:04
medical malpractice , right
28:06
. So you purchase medical malpractice
28:08
and then the doctors who
28:10
are contracted with you , they're covered
28:13
under the company's medical malpractice
28:15
. Then they get sent to the hospital . That's
28:17
one way you could do it . Another
28:19
way that you can do it is by
28:21
depending on your relationship with the hospital
28:23
. The hospital could be like yeah , we know that
28:25
they're independent contractors , but we'll provide coverage
28:28
for them . That doesn't happen too much , but
28:30
we'll provide coverage for them . The
28:32
reason why the latter , I think , works
28:35
the best is because the hospital has , like
28:37
, these huge group policies , right
28:39
. So
28:42
having a doctor , an additional doctor
28:44
, added onto our group policy , is
28:47
not that big of a deal , right . But
28:50
if you have to get your own
28:52
insurance , if the company has to get
28:54
their own insurance , a lot of times that may
28:56
increase the rate that
28:59
the agency is charging the hospital
29:01
, right . So what was
29:03
$10 a day is now
29:05
maybe $12 a day and that
29:07
stuff adds up and that's why a hospital
29:09
may say look , screw that , go
29:11
back to $10 an hour and we'll cover the medical
29:13
malpractice of that .
29:15
Again , these are not real numbers .
29:17
This is a caveat . I
29:19
hope we put it down here . You'll disclaimer these
29:21
are not real numbers .
29:24
No , but that's important to know . I mean , remember
29:27
, you're also negotiating , so you can negotiate
29:30
just about anything , right ? I don't know if anybody
29:32
has been following the
29:35
series that we've been doing with John Epino
29:37
, who is the contract reviewer for
29:39
contract diagnostics right , the founder
29:41
of contract diagnostics , but
29:45
we've had some episodes out about
29:47
reviewing contracts and negotiating
29:50
. But in this case , right
29:52
, if you have a hospital
29:54
who says , hey , we want you to provide
29:56
the malpractice insurance , that's absolutely
29:59
what we want . We don't want to put the physicians
30:01
on our own malpractice
30:03
coverage , that's fine . The other
30:05
thing that you can negotiate is okay
30:07
, you will reimburse us for
30:10
that malpractice
30:12
insurance , right , so we can
30:14
keep the rate the same as long as you
30:17
reimburse me for that
30:19
expense that I just made . If
30:21
you don't want to reimburse me outright , then
30:23
the rate has to go up
30:25
, maybe by a certain percentage
30:27
. So these
30:29
are things that you really should think about . Read
30:32
, read , read on how to be
30:34
able to kind of navigate all of these
30:36
situations about employer , employee
30:39
malpractice insurance , all of that stuff
30:41
, because that's going to be really vital
30:44
to your success as
30:46
an agency .
30:48
So in our contract , in
30:50
our contract we had where the hospital would
30:52
pay for the medical malpractice
30:54
for these docs . So
30:57
that was actually in the contract . And
30:59
then in our contract to the doctors
31:01
, we told them that they would have medical malpractice
31:04
. It might be offered by us or it might be offered
31:06
by the hospital , depending right
31:08
. So that's
31:10
a big deal , right , and you also got
31:12
to make sure . Go ahead , ben .
31:14
No , the other thing that I was going to say is
31:16
make sure that that medical
31:18
malpractice which is probably what you were about to say
31:20
make sure that that medical malpractice
31:22
is like legit
31:25
for your physicians , right , because
31:27
you want to make sure that one it has .
31:30
Geico doesn't offer medical malpractice y'all .
31:31
Right , you can't give him Geico
31:34
the general . He
31:38
don't offer medical malpractice right , you mean Shack , don't
31:40
offer no . So
31:48
you want to make sure that it meets the
31:51
criteria of the . What is it like , the
31:53
one million and the three million
31:55
? Whatever it is ?
31:56
right , you want to make sure it's state . You just make
31:58
sure it's the it's state-dependent , it's state-specific
32:01
.
32:01
Yeah , that's it Right , so it's very
32:03
state-specific . You're absolutely right . Right
32:05
, so you want to make sure that
32:07
you go to a broker who's going to be able
32:10
to give you really good
32:12
malpractice insurance . But I
32:14
would argue and maybe everybody's not going
32:16
to agree with me and that's okay , but because
32:19
we are very physician-oriented
32:21
, I would argue that
32:23
make sure that you get either occurrence
32:25
insurance or claims
32:27
made with tail with tail
32:30
, and
32:32
that's something that you should actually
32:34
outline in your
32:37
contract with the hospital . You
32:40
need to be like listen this is the coverage
32:42
.
32:42
I'll put it out there . Anybody right now who
32:44
is practicing either
32:47
as an employee or
32:49
as a private practice doctor or
32:51
whatever you're doing as an independent contractor
32:53
, if you got claims made
32:55
and you don't have tail coverage , what are you
32:57
doing ? Why are you still doing that ? That
33:00
should not be an option whatsoever . I don't care where
33:02
you are , I don't care if you're in Florida , I don't care
33:04
if you're in California , but basically , what's tail
33:06
coverage ?
33:07
Explain to everybody what that is , just in case , because I
33:09
know we talked about it with a John Epino
33:11
episode , but people
33:14
may not have heard
33:16
that one .
33:17
Yeah . So there's two types of medical
33:19
malpractices . For the most part there's
33:21
occurrence-based and then there's claims
33:23
made or claims-based , and
33:26
what that means is , let's say you practice at a hospital
33:28
for five years . Both types
33:30
of coverages are going to cover you for what
33:32
happened over those five years . The
33:35
key thing is what happens when you leave
33:38
that facility and you're no longer working
33:40
there anymore . Occurrence-based
33:42
basically says listen , whether you leave
33:44
there and you're in year six or
33:47
you're in year 40 , we got you
33:49
. If someone comes up with a medical malpractice
33:51
case at year 59 , we
33:53
got you . You . Good , got
33:56
you . That's more expensive , right
33:58
, that's that Cadillac plan , that
34:00
Cadillac guy going insurance over there . Right , it's
34:03
very expensive , but you ain't got to worry about
34:06
if someone tries to call hem you up
34:08
in 50 years . You always got coverage .
34:10
Talking about , my kid didn't go to Harvard . Dr
34:13
Darko delivered my kid and he ain't go to Harvard
34:16
.
34:16
That's not my fault . So we talking about you , they
34:18
talking about you . Okay , yeah , ob .
34:19
Not Dr Darko .
34:20
Yeah , my kid ain't go to Harvard . My
34:25
kid ain't go to Harvard and I want to sue . Well
34:46
, if you just have regular claims made insurance
34:48
and no tail coverage , well , if they come
34:50
to you at year 10 , you
34:52
don't have coverage anymore . They
34:54
just covered what happened , you know
34:57
, during those five years After that , that's it
34:59
. But tail coverage will say , yeah
35:01
, in year 59 , we got
35:03
you Right . So what you end up
35:05
seeing is claims made oftentimes
35:07
is a lot cheaper than a current
35:10
space because you know it's just
35:12
a , it's cheaper and
35:14
you oftentimes have to purchase the tail coverage
35:17
right To cover you separately
35:19
. And what a lot of private practice
35:21
doctors or doctors who work in
35:24
like these group practices that make
35:26
you purchase tail . What they end up finding out
35:28
is in order to cover you for all that back
35:30
stuff that happened before in year one through
35:32
five , you don't have to fork over
35:35
like almost like a hundred percent of
35:37
what the premiums are going to be , or even more so
35:39
. Sometimes you have to fork over like a hundred K
35:41
to get you to cover all your stuff
35:43
, and it's like who's floating around with a hundred
35:46
K Right ?
35:47
And that's not payment . That's a
35:50
hundred grand
35:52
like one time payment
35:54
, yeah , yeah .
35:57
So so that . So listen guys , we're not getting too much . Maybe
35:59
didn't let you pay it over six months . Without getting
36:01
into too much debt . Those are some of the things
36:03
that we hashed out in the contract . And , yeah , we
36:05
went to a lawyer . We got a lawyer that we trust
36:07
to help us do everything . So
36:09
they reviewed our agreement with the physicians
36:11
, they looked at our agreement with the hospital
36:14
and it was a hundred proof
36:16
. It was cash money . Nothing
36:18
is bulletproof . So we covered everything
36:20
. There were times when I was just like why do we have this in here ? Why
36:22
are we going so far in debt ?
36:24
And it's like yo you never know
36:27
.
36:27
Y'all , you never know . Like , even things
36:29
like related to , possibly , covid
36:31
, right . Like you got to cover things like
36:33
those are things that we call force major . Right
36:35
, where natural events occur
36:37
and maybe you can't get coverage
36:40
because maybe all the airlines went bankrupt , right
36:42
. So if you're responsible , if you're a company
36:45
in New Jersey and you got to get people
36:47
over to California , how you go
36:49
cover that right . But , like , you have to be able
36:51
to cover a lot of these different things . But
36:53
if you get a really good lawyer who's worth his or her
36:56
salt they got you and I think it's
36:58
worth it it's going to cost you , but
37:00
if you really willing to get into this , you're going to have to pay for
37:02
that .
37:02
That's what I think yeah and
37:04
be willing to walk away if the terms aren't what
37:06
they should be Like
37:08
you got to be willing to walk away .
37:11
So that's a good point . You got the contract now
37:13
covered and now it's like yo . So now
37:15
it's like we got to provide coverage . So
37:17
the question is is did we hire
37:19
anyone to recruit full time doctors
37:22
, right ?
37:23
And .
37:23
I think I think you got to look at this
37:25
in two phases . So initially we
37:27
came in with a crew already , right , the hospital
37:30
had their crew of people who they wanted us to
37:32
contract with , so we had our crew
37:34
, and then the hospital had one person who
37:36
, combined , could basically fill an
37:39
entire schedule Right , and
37:41
so now our job is is okay , how
37:45
do you properly get these doctors
37:48
to sign up for
37:50
a contract or for a schedule ? How
37:52
do you get them on a schedule ? Right . How
37:55
do you talk to five different people to get them on
37:57
a schedule ? That's hard , right . How do
37:59
you make it automated ? Right , cause now
38:01
you got to scale it , right . How
38:03
do you make this occur so that when I'm sleeping , someone can still sign
38:06
up ? I don't know how to do that . I can't talk to each person
38:08
each way , right . How do you
38:10
make sure that you are confirming
38:12
with these doctors that yo , now
38:14
that you signed up , like this is what you're going to
38:16
do , right ? How do you make
38:18
sure that they don't cancel in 30 days
38:20
? Right ? These are all these different things that you got to think about . Yeah , who's
38:23
going to provide that letter ? So that was the next
38:26
step . You know you want to get it , you want to get into that
38:28
.
38:28
So I think that's the big thing , is how you create a schedule . Right
38:31
. So I realized very quickly that if we don't automate , we were going to
38:33
be in trouble . So I just wanted to leave that as an inner thought . Right , I can share
38:35
what I thought at home Don't بدom , do you think we can make it in time ? Exactly so I
38:37
think you just saw the general idea of multi хотя ride Porsche . If
38:39
we didn't automate this because we started out
38:41
with a crew of , I
38:43
wanna say , was at least four doctors at
38:46
least trying to cover
38:48
potentially 20 plus days
38:51
every single month
38:53
, which means we would have to confirm
38:55
every single day that they were gonna
38:57
be working I'd have
38:59
to look at the holes in the schedule and I was like
39:01
there's no way , like I'm gonna be able
39:03
to just do this . So
39:05
we ended up using a resource
39:07
that helped
39:09
us to put
39:12
the schedule in , to , say
39:14
, the dates that were needed for
39:16
the physician . So there was some back work
39:18
that needed to be done , but it was so kind
39:21
of like what do you call
39:23
that ? It was so repetitive , right
39:25
, the work was so repetitive that it wasn't
39:27
like , oh my God , I got a cater
39:30
to every single person . So
39:32
we used something called
39:34
you Can Book Me and
39:36
we put in the dates for every single
39:38
month that we needed and then put
39:41
it out to the physicians and said , okay , the
39:43
you Can Book Me for the month of December
39:45
is out . Go ahead and start
39:47
picking your dates and then First come first
39:49
serve , first come , first come , first
39:52
serve . And so we put that
39:54
out there . The physicians would choose their
39:56
dates , and once they would choose
39:58
their dates , then I would be able
40:00
to go back and see okay , what
40:02
are the holes that are in the schedule that
40:05
aren't covered ? For the most part
40:07
if something was really easy to cover
40:10
or whatever , even though I was pregnant
40:12
at the time and I should have probably been sitting my butt
40:14
down . But
40:18
if I wasn't traveling and I was available
40:20
, I would actually just take the call , right
40:23
, and just be like eh , there's
40:26
a couple of hours here that isn't covered
40:28
, or there's one night that isn't covered , so
40:30
I would just end up taking the call , which
40:33
was really nice , right , because when you have your
40:35
own LocomTendance agency , especially
40:37
if it's within your specialty , then you
40:39
can do that , and so these were OB docs , so
40:42
definitely I could take the call .
40:45
I think one thing that's clear one thing that's really
40:47
y'all gotta if y'all really are serious about
40:49
this , you gotta be able to make sure you
40:51
create a system in your contract that
40:54
says that they can't cancel within 30
40:56
days or , excuse me , not
40:58
that they can't cancel , but there's gotta be some type
41:00
of way to prevent
41:03
them from your
41:05
providers , the doctors from canceling
41:08
within 30 days . Because
41:10
if you're working with a hospital and the
41:12
doctors are consistently
41:14
cancelling or there's no barrier
41:17
to stop them from canceling , they gonna
41:19
cancel and that's not
41:21
gonna work for you from an agency standpoint
41:23
. So you gotta make sure that you have something
41:25
that's in line that says yo you cancel
41:28
in 30 days . Yeah , you gotta make
41:30
it . You gotta make it hurt a little bit if they cancel
41:32
in 30 days .
41:33
Yeah , I forget what our hurdle was it
41:36
was . I think it was a penalty . It
41:38
was a monetary penalty for
41:41
the next time they would sign
41:44
up with us . Nobody ever canceled
41:46
, actually , so thankfully
41:49
we didn't have to do that . Our doctors were
41:51
pretty consistent . But
41:53
yeah , you wanna create some sort of hurdle
41:55
preferably a monetary hurdle for yourself
41:58
, because what's gonna happen is if
42:00
they cancel , then that increases
42:02
the work on your end to have
42:04
to do whatever you need to do to
42:06
find a person to cover that
42:09
assignment . So
42:11
definitely create some sort of hurdle to
42:13
do that .
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42:38
. So
42:40
what are some of the overhead fees that they
42:42
should be aware of , right ? So I
42:44
think , definitely , yo
42:46
, you gotta worry about software , right , because software
42:49
is gonna be the key to automating this . So for
42:51
us , like you can book me , was like
42:53
over the year , I think it
42:55
was like 200 bucks or even less
42:57
than that .
42:57
Yeah , it was cheap back then I mean , I don't know how
42:59
much it is now , but
43:02
yeah , this is what five , six years
43:04
ago .
43:05
So basically , you can book me . It's a
43:07
scheduler . They go on , they click
43:09
. When they click their dates , they get a
43:12
letter saying that , hey , you confirmed yourself , and
43:14
when somebody else goes and look at the calendar , or
43:17
you can book me , that date is shaded out
43:19
. They can't choose it anymore , right ? So
43:21
that's gonna cost some money . Then you're
43:23
probably going to need some money
43:25
to pay for payroll . Payroll costs money
43:28
, right ? So what payroll is is you
43:30
know , whenever the hospital pays you guys
43:32
as a lump sum , right ? Then
43:35
you pay the doctors . You need a way
43:37
to either automate that or you
43:39
need a way to pay them in a way so
43:41
that at the end of the year the doctors
43:43
can get a 1099 , right ? So
43:45
you gotta be very like . You have
43:47
to figure out a way , a system , so
43:49
as to pay them and keep track of how much
43:51
you're paying them , so that by the end of the year they
43:53
get their 1099s and they're
43:56
happy , right ? So that costs some money , right ? Then
43:58
you're going to have to get a CPA , I think
44:00
. Look , you're going to have to be this is the big boys , yo , big
44:03
girls . You're going to have to get a CPA and that's gonna cost you some
44:05
money right , and I
44:07
think , in general , you might end up needing a VA in
44:09
some form or fashion to do something
44:12
. That may be either getting them some confirmation
44:14
letters to your provider
44:17
saying , hey , you chose this date and
44:19
now that you chose this date
44:21
, you're gonna stick to it . And here are some of the rules . If
44:24
you cancel outside of 30 days
44:26
, this is what happens . If you cancel within
44:28
30 days , this is what happens and
44:30
, great , this is who you contact if there's an emergency
44:32
. This blah , blah , blah , blah blah and we sent this out
44:35
to every doctor every
44:37
month . All the time . You
44:39
have copies of everything all the time , so
44:42
some of the money that you'll spend
44:44
will be on like automating software
44:47
, as well as some things that you
44:49
just really can't do it out , which is like a CPA
44:51
, or even like payroll costs .
44:53
Yeah , the attorney as well is gonna
44:55
be . Yeah , the attorney . You know overhead
44:57
costs you might have depending
45:00
on what you use for invoicing that
45:03
might . You know invoicing and bookkeeping
45:06
that might end up costing
45:08
you , depending on the system that you use . Oh
45:10
, the also thing too .
45:12
The also thing that you're gonna need , too , is the doctors not
45:14
only can need to sign up for it . You
45:16
know the dates that they wanna work . There has
45:18
to be an easy way for the doctors to fill
45:21
out a time sheet so that they can
45:23
document how many hours they worked
45:25
, and then you can show that to the hospital
45:27
and say , hey , they worked this . This is their signature
45:29
. You guys need to look at it , sign
45:32
it or acknowledge it and
45:34
send it back to us so that we can
45:36
book you or , sorry , so that we can In
45:39
voice . And what we would use
45:41
. We would use QuickBooks . We made it simple , simple
45:43
, straightforward .
45:43
Yeah , at that time we were using QuickBooks
45:45
. Now we use QuickBooks
45:48
Timesheetscom .
45:49
Well , to do our timesheets we use , Right
45:52
, I'm talking about the timesheets . Yeah
45:54
.
45:54
Yeah , the timesheets . To do the timesheets
45:57
we use timesheetscom . But right
45:59
, for the invoicing we're still using .
46:02
QB .
46:03
Yeah , quickbooks . There was one
46:05
other thing . Oh , the other thing that I was
46:07
gonna say is and I don't know if
46:09
their questions are
46:11
on this , but onboarding doctors
46:14
is gonna be extremely important
46:16
.
46:17
Tell them , sis , tell them .
46:20
Oh , my goodness .
46:21
So what does that mean onboarding ? What does that mean
46:23
? What does that mean onboarding ? No
46:26
, you are not my sister . What
46:30
does that mean onboarding ?
46:32
So , onboarding the doctors , right . So we talked
46:34
a little bit about negotiating
46:36
, you know , having a contract with
46:38
the doctors or , excuse me , with the hospital
46:40
, and we mentioned very briefly having
46:42
a contract , you know , in agreement
46:45
with the doctors . But that is , you
46:47
can't just be like , all right , sign this , we
46:49
all agree , like that
46:53
is the least of it . Okay , again
46:56
, I got a story for y'all that I cannot
46:58
tell you right now , but I
47:00
will tell you . I promise in
47:03
the coming months I will tell you this
47:05
story . But onboarding
47:08
doctors is gonna be extremely important
47:10
, just in the same way that
47:13
your locums agencies
47:15
the big locum agencies you
47:17
know get people's credentials
47:19
, their license , their , their
47:24
diplomas from medical
47:26
school , their diplomas from residency
47:28
references .
47:30
You gotta make sure people are legit . Y'all Like
47:33
, just because someone is
47:35
saying that they wanna do locums with you , is
47:38
the locums agency have to be able
47:40
to prove five of them , even if you know
47:43
them . You have to be able to prove without a doubt that
47:45
they have all the credentials and
47:48
they're all legit , what med school they went to , what
47:50
residency they went to , what fellowship they went to . You
47:52
need diplomas with the actual stamps on it
47:54
. You need references , and you gotta make sure these
47:57
references are not like you know
47:59
. Craig and them had said that I'm a good surgeon
48:01
, right , you need all of these
48:03
things . You need to know if they've had any medical
48:05
malpractice cases . That doesn't preclude
48:08
anything , but you just need to know that it's been closed
48:10
and what the resolution is . You need to
48:12
know all these , even if they're your friends . You need to know this
48:14
right so that you can put
48:16
this and document this and you can give this to the hospital
48:18
and the hospital can be like all right , cool , no problem , we'll
48:20
credential these people . But you need to know everything
48:23
.
48:23
Yes , do not get fooled by
48:26
you . Know this person and
48:28
nah , that's my man .
48:29
100 grand Like you know
48:31
, I pass my boards and like nah , I
48:33
need to know the score , so you need board certification .
48:35
that's another one right and consistent
48:38
. Right Because , because
48:40
, depending on how long you have this local
48:42
attendance agency , depending on how long you
48:44
have a person working for you remember
48:47
, every couple of years you're
48:49
gonna need that . You know you're gonna need
48:51
your license to be
48:53
renewed , you're gonna make sure that they have a DEA
48:55
number , like all of this needs to be on file
48:58
. You need to make sure that their maintenance of
49:00
certification is where it needs to
49:02
be and you need to be on top of this
49:04
all the time . You need to
49:06
remind them like hey , listen , if you have any
49:08
malpractice suits that came up , whether
49:11
it was through a job that we presented
49:13
to you or not , you
49:15
need to let us know and you need
49:17
to have your due diligence . You need to do your due
49:20
diligence and document that
49:22
you are requesting this information
49:25
and that you are taking the appropriate steps
49:27
, you know to keep this
49:29
physician either working or not working
49:31
with your agency , based
49:34
on the information that you got . So
49:37
if a physician is no longer
49:39
board certified for example , if they
49:41
didn't do their maintenance
49:43
of certification , but that hospital
49:45
requires the doctor
49:47
to be board certified then
49:50
they're no longer eligible for
49:53
that assignment , even if they were on that assignment
49:55
before . So you have to notify
49:58
the hospital and then the hospital
50:00
can make the final determination . But
50:02
you have to do your due diligence and be like
50:04
hey , you know , dr So-and-So is
50:06
no longer board certified . I
50:08
just need to let you know that Now
50:10
, technically , the hospital is also supposed
50:12
to be asking for this information as well
50:14
, but because you
50:17
are the one presenting them with this
50:19
assignment , it's still your
50:21
responsibility , so make
50:24
sure you are accountable .
50:26
Let's shift to travel , right
50:28
? That's a big concern . So they wanna
50:30
know do we work with certain travel
50:33
companies , right ? So , for example , lodging
50:35
hotels , airlines
50:37
, travel agencies , or do you
50:39
always cover travel costs for your doctors
50:41
? That's a good question , right ? So
50:44
in our situation , all the doctors
50:46
basically lived in the same town as
50:48
, or lived nearby .
50:50
Most of the doctors , not all of them .
50:53
When we first started out , all the doctors did . Yeah
50:55
, when we first started , yes , and then
50:57
when we expanded , it changed . But
50:59
initially all the doctors were in the same area
51:02
, so the only thing we really had to
51:04
take care of literally was just
51:06
them working excuse me
51:08
, their time of taking
51:10
care of patient care . That's it , yeah
51:12
. Then we recruited other doctors who were from
51:15
you know further away , and
51:17
that's when we had to make sure okay
51:19
, how are we going to cover the cost ? But because
51:22
our lawyer was dope and our contract was
51:24
dope . In our contract with
51:26
the hospital it always said that
51:28
if we bring locums , if we bring
51:30
doctors from you know outside
51:33
a certain area , a certain you
51:35
know range , you
51:37
the hospital had to pay for airline
51:39
costs , had to pay reasonable airline
51:41
costs , had to pay for the hotel this
51:44
is a reasonable hotel room had to pay for
51:46
a rental car , right , and
51:48
what else did they have to pay ?
51:49
for yeah , just travel and
51:51
lodging for the most part , and that's standard
51:53
guys .
51:54
That's standard , that is very standard
51:56
, so that is just once you guys
51:58
understand that that is standard . So we had that in
52:00
our contract . So when we expanded and brought some doctors
52:03
who weren't in the area to fly them from
52:05
one part of the United States to this
52:07
place , we put up the
52:10
, we put up the money right . And that's the other
52:12
thing , too , you got to think about , too is is , when
52:14
you're doing this , you got to make sure
52:16
that you have enough cash flow to put
52:18
up the money . Initially , whether that's cash
52:20
flow or credit , if you're using a credit card
52:22
, you're going to have to arrange the
52:24
hotel , you're going to have to arrange the rental
52:26
car to flights . Now , if you decide to use
52:28
a travel agency or not , so
52:31
that the you know , so
52:33
that the doctor can make those arrangements , that's up to you
52:35
. But you're going to be putting up , as
52:37
an agency , the money first . Then
52:39
you bill the hospital , hospital
52:42
pays you , you clear up those
52:44
costs and then go from there
52:46
. So just make sure you have enough cash revenue to
52:48
be able to cover that . But yeah it's
52:51
, it's , it's a really good , it's an interesting
52:53
, interesting opportunity with with lodging
52:55
and hotels and airlines
52:57
. That's another set of work and that's where you may need
52:59
a VA .
53:01
Yeah , that you may need a VA , depending on
53:03
how many of those docs are going to be coming in
53:05
and out of , you
53:07
know , of that particular region , that particular
53:10
area and how they're going to be getting there , because if everybody
53:12
is not within driving distance , you
53:15
know , then , yeah , it becomes
53:17
very cumbersome .
53:18
So what is the ? What are the other questions ? There's
53:21
a lot of other questions , but I think the
53:24
key thing is let's , let's wrap it up . But just
53:26
the one question I think is really interesting is what
53:28
is a realistic timeframe to have a locums
53:31
company up and running ? They
53:34
said they already have a few colleagues in mind for
53:36
staffing , so in essence , it's kind
53:38
of like us , right . The question
53:40
that I have for you is is
53:43
how big do you want to be ? Right ? And
53:45
what I mean by that is is like , if you want to be small
53:47
, you're going to move fast and you can
53:49
niche , and there's a lot of things that you can do
53:51
that a larger company can't do . If
53:54
you want to be really big , then you're going to have to hire people
53:56
. There's going to be obviously some economies
53:58
of scale , but you're going to have to front some more money . I
54:00
always say start small , make sure you have
54:02
everything . What is up with my background y'all
54:04
?
54:06
Every time you say something amazing .
54:09
Why does it keep ?
54:10
going , it works , baby .
54:12
Damn , I'm on fire man , I'm on point
54:14
, I got it , I got it Okay . So
54:16
basically , yeah , zoom likes what
54:18
I'm saying , yo . So
54:20
yeah , I think a realistic timeframe to
54:22
have a locums company depends on how
54:24
quickly can you create a contract between
54:27
you and the hospital .
54:29
So that means you have to develop a relationship .
54:30
Yeah , you have to develop a relationship with
54:32
a hospital . How quickly can you develop a relationship
54:35
and a contract with them and how quickly can
54:37
you develop a contract with your providers
54:39
?
54:39
And then from there and onboard them properly .
54:42
Yeah , and then from there kind
54:44
of goes . So I think , realistically we're talking about
54:46
you know , if you want to be really , it's
54:49
going to take six to 12 months , I think you
54:51
know , six to 12 months . Six to
54:54
12 months . You think that's too long ?
54:56
Yeah , especially
54:58
if you have physicians already like
55:01
interested , so
55:06
with us .
55:06
They said that they already have colleagues in mind for staffing
55:09
. They didn't say that they had a hospital in
55:11
mind . So I'm
55:13
just assuming that it's going to take a minute to
55:15
go through the verbal negotiations of
55:17
different hospitals that might have an issue we
55:19
want to engage with you , and then the back
55:22
and forth of you know how it goes the
55:24
back and forth with the contracts of yeah , we want
55:26
to . I see what you're saying I'm a custom
55:28
, that I'm a custom
55:30
, that is , and you're like come on , son
55:32
, the sign this contract Right
55:34
.
55:35
Right . That's what you're saying
55:37
. So you're saying on the side of the finding a
55:39
hospital and then going through that
55:41
with them , yes , that could take long
55:43
. Again , our case was
55:46
very different . We were
55:48
up and running within days
55:50
. Yeah , we were .
55:52
We had to be moving in days .
55:54
I want to say like 14
55:57
days maybe
56:00
.
56:00
Yeah , I
56:03
had to look at those emails again .
56:04
I don't delete anything , but it
56:07
was days . We were up and running within days
56:09
because the need was
56:11
immediately after I left , and
56:13
so it was like
56:15
hold on a second .
56:17
Real quick because we can't we can't go in much longer
56:19
, but y'all don't know . But there
56:21
came a point where we had already
56:23
engaged in the hospital and
56:26
I think the hospital either had saw the first
56:28
bill or had
56:30
a question about , like , I think , the calendar
56:32
. The calendar was completely full and
56:35
they wanted to meet with us about
56:37
ways that we can be basically more economical
56:40
. And you were like one week
56:42
postpartum , Remember that , and
56:46
I was like I'm going to go on this meeting on my hand and you're like , no
56:48
, you're not , I'm coming with
56:51
you .
56:53
I went in there with my freaking
56:55
, you know fundus
56:57
to two . Two
56:59
finger breath under my umbilicus
57:01
, okay .
57:04
Are you walking to that meeting ? I was like yo
57:07
, like I hope you got past .
57:09
I was like yo , y'all not
57:11
about to do that , nope , Nope
57:14
.
57:15
Nope . And so remember , guys , like
57:17
sometimes even you go through that process and the hospital
57:19
may not be prepared for the payments , and it's like yeah
57:21
. But anyway , the point of the matter is is we
57:24
got up and running really quick and
57:26
we figured it out . We made
57:28
a lot of mistakes but we figured
57:30
it out and we fucked around that first year and
57:32
when charged about over seven figures
57:35
for all the work that they did
57:37
and I think when you see those numbers
57:39
you start to realize , like yo , the
57:42
amount , how much us as physicians
57:45
, or what physicians , what their worth
57:47
is and what they provide , the
57:50
hospital still made their money back and billy
57:52
and all those things . Yo
57:54
, I'm telling you all right now like it was crazy
57:57
, but then I think the other thing that had taught me
57:59
really was the
58:01
hospital just really wants warm
58:04
bodies . They
58:06
just want you to fill the schedule widgets
58:09
, which are the equivalent of doctors , and
58:11
we know that that's not that's different
58:13
, but that's how they like it and I was like wow
58:16
, but we
58:18
did it and obviously
58:21
we didn't retain that amount , but
58:23
we , it was just amazing number
58:25
to see , like damn in a year .
58:27
This is how much they pay
58:29
but they had the coverage . And we
58:31
continued . For what three and a half we did it
58:34
?
58:34
for three and a half years , and
58:36
I think at that point , when we started getting towards
58:38
the end , we were like , well , should we expand ? And
58:40
I think for my lifestyle standpoint , for us , it was
58:42
just like yeah .
58:44
I don't know if I want to keep doing this , but then we had our second son
58:46
, we
58:48
were moving and
58:52
we decided , actually , do we
58:54
want to spend more of our time
58:56
doing ? You know well
58:58
, for me anyway , the question
59:00
was did I want to spend more of my time
59:02
doing something that we could pass on to our
59:04
sons , which I mean I guess you could pass
59:06
on a locomoteness agency ?
59:08
but you could pass on any business
59:10
to your children . Of course you could , of course .
59:13
Or did we want to do real estate and
59:16
we you ?
59:17
know , for me anyway , I think our passion changed . The passion
59:19
changed , yeah , and the work .
59:22
And I don't know that doing the locomoteness agency was so much a
59:24
passion more than it was .
59:27
It just kind of fell in our laps and it was like man , this actually
59:29
is fun . It was a passion for me . It
59:32
was a passion for me , yeah , because I was just like you were
59:34
passionate about it .
59:36
Well , yeah , because I remember , like telling
59:38
doctors I'm so passionate about
59:40
becoming a physician the
59:42
passion that I have about
59:44
being a doctor and the passion
59:46
that I have for helping those who
59:49
are underserved and Are
59:52
you making fun of your own clients ?
59:53
Yeah , I'll do that , please , whatever , because we
59:55
all said it , I said it you said
59:58
it .
59:58
Everybody listening to this podcast . I said it
1:00:00
so if anybody want to
1:00:02
come after me and talk about you should be talking about premed , that's that
1:00:04
way , then what I say to you is you shouldn't have been premed . That's
1:00:06
hate , renee .
1:00:07
That's hate . Don't do that , don't do that , don't do it , don't do that
1:00:09
, don't do it , don't do it , don't do it , don't do that
1:00:11
, don't do it , don't do it . That's
1:00:14
hate yo . But
1:00:16
for me , that was a point where I was just really enjoying
1:00:18
teaching these docs . Because , remember , we
1:00:20
would do things like we would do some webinars or
1:00:23
some resources and teach them how to retain
1:00:25
or keep more , basically like tax
1:00:28
strategies and stuff . We would give them books . Remember
1:00:30
, we would give them books . We
1:00:32
would teach them how to make sure that they're properly
1:00:35
utilizing this 1099 money well
1:00:37
, so that it benefits them , and then also , at the same time , we
1:00:39
were teaching them how to advocate for themselves against
1:00:41
the hospital in a positive way . It
1:00:44
was a positive relationship . Those
1:00:46
things I really enjoyed . Then
1:00:48
, after a while , there was some headaches that we had to deal with
1:00:50
. That kind of kept getting bigger and bigger and
1:00:53
bigger and bigger . And then you throw on top of that
1:00:55
, our lifestyle was changing and it was just like
1:00:57
I don't want to deal with this anymore . Y'all driving me nuts . And
1:00:59
then it was like , well , should we try to find another place ? And I
1:01:01
was like I don't know if I want to deal with this .
1:01:03
Yeah .
1:01:04
We out , let's do something different . And
1:01:06
that was it , guys . That's exactly how
1:01:09
we fell into starting
1:01:11
our own locums agency , and
1:01:13
it was the best three and a half years that we've
1:01:15
ever done . It was dope . We
1:01:18
were on our stuff . They
1:01:20
had to be impressed by what two doctors could do
1:01:22
and that
1:01:24
was one of the proudest moments to go ahead
1:01:26
and do that . Like you said , you're right , I
1:01:28
didn't think about that . I didn't think I
1:01:30
forgot that . We did that in what , how many days ?
1:01:33
We did it over like days . I had to look up
1:01:35
the emails but we
1:01:38
solidified that contract . We got all
1:01:40
of the physicians credentials
1:01:43
Because remember everybody just kind of thought
1:01:45
, oh , it's just going to be one , two , three . It was like , and
1:01:47
I was like if you know anything
1:01:50
about me , you
1:01:52
know me and contracts . We
1:01:54
like this . I don't do anything
1:01:56
without a contract . We
1:01:58
like this . And
1:02:00
we have to do things by the book . It has to be documented
1:02:03
because you just
1:02:05
want to make sure that everybody understands
1:02:07
the expectations right . It's not because
1:02:09
you're trying to guilt somebody or you're trying to
1:02:11
. You know , you think somebody is going to try to get over . It's
1:02:14
just that if you don't understand
1:02:16
the expectations , if someone has a different
1:02:18
interpretation of the expectations
1:02:21
that you have , then it's
1:02:23
going to be a problem . That's why I watched so much Judge
1:02:25
. Judy , you sound like a fool
1:02:28
. That's your opinion . My opinion's the only one
1:02:30
that counts .
1:02:30
All right , that's about it y'all . We're
1:02:33
going to wrap this up y'all , because this ain't
1:02:35
going to last as long and I'm tired . I
1:02:37
got locums the next morning , so listen
1:02:39
, guys , make sure you check out our
1:02:41
previous episodes on locums and
1:02:44
to the two doctors and check out the yeah
1:02:46
To the two doctors . Hold on a second To
1:02:49
the two doctors that send us these questions . These are some
1:02:51
great questions and you gave us great
1:02:53
, great ideas and great content over
1:02:55
these last several weeks , so thank you very much
1:02:57
. If there's anybody else who has any questions
1:03:00
on locums or has any questions on anything
1:03:02
that you hear us talk about a lot whether it's real estate
1:03:04
, investing , paying off student loans
1:03:07
, lifestyle , you know , kids
1:03:09
all those different things send us
1:03:11
a question . You know we might be able to make
1:03:14
a really good series out of this and
1:03:16
this was dope . So Dr
1:03:18
Renee is going to be back to normal for us Normal
1:03:21
podcasting schedule , normal podcasting
1:03:23
.
1:03:23
So now I have to deal with your just
1:03:25
randomness . Okay , great .
1:03:29
What's the PDF you want to tell them about ?
1:03:31
So , yeah , don't forget , we're going to detail
1:03:34
a little bit of what we talked
1:03:36
about today , just kind of bullet points . The
1:03:39
other thing that I wanted to mention was that if
1:03:41
you guys are interested in learning more about
1:03:43
locums , you know we have
1:03:45
a little bit of a group
1:03:48
that we're going to be taking on
1:03:50
to teach you and take you through the
1:03:52
locum tenants process , whether that's
1:03:54
you want to just start out
1:03:56
doing locum tenants or you want to
1:03:59
go all the way to starting your own locum tenants
1:04:01
agency . But we're going
1:04:03
to be taking a small group through
1:04:05
that process . So if you want
1:04:07
to be part of that group , when you
1:04:09
click on that link below
1:04:12
, it'll also take you
1:04:14
not just to what we're offering
1:04:16
in terms of the download , but it's also
1:04:18
going to take you to the
1:04:21
I guess , the
1:04:23
interest group , the wait list or whatever
1:04:25
. It's going to be a small group , so I don't know if everybody
1:04:27
will get into it , but
1:04:29
if you are interested , go ahead
1:04:31
and give us your information and
1:04:34
we will contact you to let you know
1:04:36
if you got into the group .
1:04:39
Yeah , that was a pedic surgeon . You better sign
1:04:41
up for this course . He's over here saying what we
1:04:43
doing on our podcast . Sign up for this course , All
1:04:45
right , y'all . We out . We're going to talk to y'all later , y'all
1:04:47
.
1:04:48
Peace , peace , peace
1:05:06
.
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