Former Regional Manager of Redding, CA and current Director of Operations Rachel LaHorgue joined us on the Red Couch to talk about first getting hired in Redding, going to college for small business management and applying that to her role as Regional Manager, first getting hired at HQ, and a little bit about what OPS is working on today. Rachel has experienced a lot during her time at DB, and has some valuable lessons she's learned along the way to share with us. Enjoy!